1. Neil Wortley
Longmeadow, MA 01106 ndwortley@gmail.com
www.linkedin.com/pub/neil-
wortley/6a/246/831
617-599-9596
SUMMARY
Results driven, hands on Manager who develops innovative business based on sound financial analysis and
development of trusted relationships. Trusted Partner within the Sodexo organization utilizing mentoring and
employee development skills
Demonstrated strengths include:
• P&L Management • Innovator • Leadership
• Relationship Builder
• Strategic Thinker
• Goal-Oriented
• Trainer
• High Technical Proficiency
• Revenue Generation
PROFESSIONAL EXPERIENCE
SODEXO, Bloomfield, CT 2011 - Present
General Manager
Full leadership responsibility for a staff of ten food service employees. Currently located at MetLife in Bloomfield
CT.
• Consistently surpassed financial targets; highlighted by a 278% improvement in GP vs prior year in first six
months on the Virgin Atlantic Airways account.
• Created efficient budgeting models resulting in 18% increase on bottom line YOY. This despite 37% decrease
in negotiated fee due to restructuring of global contract.
• Enhanced customer satisfaction by initiating new systems of interaction resulting in 9 point swing in ratings.
• Developed new and seasoned employees via employee development training.
• Led product innovations, including sourcing of product, development of relationships with key vendors, testing
of product and market, delivering new product to market.
• Strategic implementation of corporate human resources solutions.
• Awarded ‘Rookie of the Year’ by Sodexo North East.
• Representative clients include MetLife, Virgin Atlantic Airways, Henkel Corporation, US Airways and
Annemark Senior Living.
• Advisor for other Sodexo locations, creating menus, schedules, operating procedures.
Whole Foods Market, Boston MA 2010-2011
Prepared Foods Cook
• This was a transition role upon my arrival in the USA.
• Developed understanding of retail sales and merchandising.
Howards Way Restaurants, Dublin, Ireland 2008-2009
Executive Chef
• Responsible for management of two locations.
• Increased revenue by 9%.
• Controlled Costs, reducing by 3%.
• Communicated regularly with clientele.
• Collaborated with GM to improve service standards and better influence consumer purchases.
2. Neil Wortley PAGE TWO
Wrights Findlater, Dublin, Ireland 2007-2008
Chef Consultant
• Launched new restaurant concept.
• Trained existing staff in French cookery.
• Managed transition from Asian concept to Modern European Bistro.
• Presented television show for local station marketing the restaurant.
• Controlled costs, reducing by 7% through implementation of ordering and inventory controls.
Brownes, Dublin, Ireland 2004-2007
Executive Chef
• Improved café cookery, bringing classical French influence.
• Launched night time French Bistro concept, reviewed as ‘Perfectly executed…authentic French fare.’
EDUCATION/CERTIFICATIONS
• BA, Culinary Arts, Dublin Institute of Technology, Dublin, Ireland September, 2004
TOP AWARDS
Sodexo ‘Rookie of the year 2012’. North East Healthcare division.