Chastity Driver is seeking a customer service position utilizing 23 years of experience. She has a diverse educational background including pursuing degrees in education and psychology. Her resume highlights management experience at various retail stores along with dispatching and call center experience. She is proficient in Microsoft Office and seeks a negotiable salary.

1. Chastity Maria Driver
1762 Englehart Street
Cordova, TN 38016
Phone: (901) 292-4735
Email: kobesmoma@gmail.com
OBJECTIVE: To obtain a position and utilize my diverse skills in management and computer
operations in a customer service oriented businesses.
QUALIFICATIONS
I possess the ability to maintain a professional and comfortable work environment for
everyone. I am proficient in Microsoft Office and Windows95-XP, and Vista applications.
I can type approximately 55 wpm and I have knowledge of the 10-key. I have 23 years of
customer service experience. Salary requested- Negotiable
EDUCATION
2007-2010 Working on bachelor’s degree in Education, Southwest TN CC/University of
Memphis
1999-2002 Working on a bachelor’s degree in Psychology, University of Memphis (53
credits)
1991-1995 High school diploma, Horn Lake High School
EMPLOYMENT
February 2016 to Present Independent Consultant, LiveOps
Duties include answering customer service and sales calls for a number of clients
and assisting customers with orders, purchases, and information about products
or services. Also transferring calls to the correct party when needed.
October 2012 to September 2015 Assistant Store Manager, Justice
Duties include opening and closing store, training employees, handling funds, depositing
monies from daily sales, processing shipment, answering phone, servicing customers on
daily basis, ensuring control of payroll, supervising associates, and helping
store manager with all aspects of running and maintaining a retail
business.
May 2010 to October 2012 Unemployed, Stay-at-home mom
August 2009 to May 2010 Educational Assistant, Memphis City Schools
Duties include teaching students who need extra help in reading and math, assisting teachers
with anything needed, cafeteria duty, substituting in after care, and being a positive
role model and mentor to all children.

2. August 2007 to August 2009 Dispatcher, UPS Freight
Duties include copying, scanning, and manually entering bill and invoices for deliveries
Pick ups made by drivers. Receiving calls from customers and dispatching drivers to
locations. Delivering bills for freight deliveries and communication with drivers and
central dispatch via computer systems.
March 2006 to November 2006 Assistant Manager, Aeropostale
Responsibilities include providing excellent customer service opening and closing store,
training associates, payroll, scheduling, interviewing, hiring, supervising associates and
following up on any company updates via the internet. Responsible for all merchandising,
setting floor layouts, and all major functions of operating a retail store.
Sept. 2005 to March 2006 Assistant Manager, New York & Company
Duties include opening and closing store, training associates, payroll, cash office
functions, scheduling, interviewing, hiring, supervising associates, merchandising,
setting floor layouts, calling customers, and following up on any
company updates.
References Available Upon Request
References
Erika Mischke Primeaux, Assistant Manager Charming Charlie
337-366-3967 Cell/ 337-935-6646 Home
Steven Sykes, Store Manager Francescas
901-830-6586
Porcher Bryant, Store Manager Justice
901-238-1562
Mary Cartwright, Previous Co-Worker Justice
901-827-3312
Laura Pugh, Manager Justice
901-326-1370