1. Kimarra Anne Patterson
(616)419-6018
kimarraapTG@gmail.com
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OBJECTIVE:
I am actively seeking and would greatly appreciate a career position utilizing office management and
customer service skills with an opportunity for advancement.
HIGHLIGHTS:
General Office Clerk with strong Customer Service expertise.
Can effectively run a front office and work alone or collaborate with others.
Excellent communication with combined customer service skills.
Macintosh Computer Experienced, And Recent MOUS (Microsoft Office User specializing in
Word, Excel, Access PowerPoint and Word Perfect 6.0 and higher.
Multitask with a diverse and mufti-generational population. Office/Customer Service Skills.
Present a positive and professional image an excellent assistance to the employer.
Provide excellent customer service over the phone using a mufti -line phone system in an office
of several executives.
Serve as receptionist and first point of contact for guest calling and entering the dept.
Establish and promote customer service standards.
EXPERIENCE:
Above Beauty Supply/Jones Fashion 03/2010 to 09/2014
Store Assistant, Kentwood, MI
On call fill-in person for CEO, Managed store in their absence answering phone taking messages
for three departments, collaborated with CEOS and other departments to effectively run the
store.
Organized, maintained the store, greeted and assisted customers with product information.
Assisted and organized with product demos, took inventory and looked up on POs cash register
and price tagged products.
Ran POS System cash register and collected monies.
Self Employed (In Between Other Employment), 07/1990 to 04/2014
Personal Assistant, Metro Grand Rapids/Bogulusa/Waldorf, Mich/LA/MD
Answered Phone, Took messages, Scheduled appointments, Assisted CEO in all areas of business
and office matters, Planned Outings, Ran Errands
World Victory Church International 09/2000 to 12/2001
Secretary, Wyoming, MI
Collaborated with employer and speakers on reports and note taking and minutes.
Prepared agenda at meetings and assisted employer in all areas of office and business ran
errands.
Grand Rapids Public Schools 09/1995 to 06/1996
Paraprofessional (On Call), Grand Rapids, MI
Assisted Staff, Teachers and Students in all areas of education
2. Corrected papers Ran Errands for staff and teachers, greeted and prepared students for class
assisted staff on playground graded papers.
Collaborated with a diverse generation of staff, teachers, students and bus drivers
Assisted the handicapped and disabled children of all ages.
Grand Rapids Community College 06/1990 to 09/1993
Administrative Assistant, Grand Rapids, MI
Receptionist answering six (6) to eight (8) line phone systems
Collaborated with Directors, Professors and Students of a diverse multi-generation of Personnel
and People in several offices of three (3) and more Directors assisted Directors in all areas of
office and business.
Operated computers and typewriters with several Microsoft programs to create documents and
reports and schedules for all Staff Personnel(expertise in Data Entry and filing)
Ran Front office in director’s presence and absence also operated office and business machines
to fill Directors demands.
Sorted mail and filled personnel’s mail boxes
Ran errands. Multitasked all areas of office and business at Administrative request.
EDUCATION & TRAINING
BA General Studies In-Progress, Business Administration and Information Systems, Macintosh
Computers Davenport University/GRCC, Grand Rapids, 3-1/2
Certificates, Computers/Furniture Production, Tassel M Tech, Grand Rapids, 1 year(s)
CERTIFICATES & LICENSES
Peer Counselor, GRCC,
Leadership(counseling), Sarah Johnson Ministries, MI
Utilizing the Camera and Filming Editing, Location TV