1. Carrie Robertson
Compassrose87@outlook.com
253-292-7421
Objective:
A service-oriented individual, I am looking for a mentally stimulating environment that will
provide an opportunity for growth and the chance to gain knowledge. Communicative and
professional, I display a positive demeanor. I enjoy being challenged and am looking to be able
to rise up within the company, providing you with superior service and a superior work ethic.
Organizational/Management:
-Experience with running classroomof up to 15 children by self and up to 45 with another
teacher.
- Am experienced in creating lesson plans and art projects.
-Have worked with children in ages ranging from 5 weeks to 12 years old in class setting.
-Eight years customer service experience.
-Two year of call center customer service experience.
-Two years fine dining experience.
-Two years bakery experience.
-Experience with multi-phone technical support.
-Experience with answering billing questions.
-Experience running small store/department alone.
-Experience with knowledge in both key and touch screen registers.
-Often placed in charge of projects.
-Experience in accounting and filling out revenue paperwork.
-Experience with working with small children ages ranging from 5 weeks to 12 years old, and
running classroom alone.
Customer Relations:
-Assisted customers in choosing/ordering goods.
-Experienced with making sales.
-Have phone etiquette skills, including using a multi-phone system.
-Experience with filling orders.
-Experienced at resolving customers issues and de-escalating calls.
Communication:

2. -Skilled in using Microsoft Word and PowerPoint.
-Knowledgeable with ACSS computer systems.
-Skilled typist at 45+ WPM
Employment History:
-Bakery Clerk- Albertson- Tacoma 2005-2007
-Cashier- World Market- Tacoma 2007-2008
-Store Clerk- Tacoma Tropical Fish and Pets- Tacoma 2008
-Hostess- Emerald Queen Casino- Fife 2008-2010
-Customer Care Representative- Xerox- Federal Way 2011-2013
-Teacher’s Assistant- Kid’s Country- Tacoma 2014-2014
-Customer Service Representative -REI- Sumner 2014-2015
-Server- Burger Ranch- Tacoma 2015-current
Education and Training:
Tacoma School of the Arts 2005
ITT 2006-2008
CPR Certification
Professional References:
Ashley Chisum: 253-298-7897
Diana Middleton: 253-592-5115
Katrina Lenti: 253-222-8298