1. Joanne Tremblett
7441 Smith Blvd. Baldwin ON L0E 1A0
Email: joannetremblett@ymail.com Cell:289 231 8458
JobObjective:Administrative/CustomerService Professional Position
HIGHLIGHTS OF QUALIFICATIONS:
Professionalandpersonable telephonemanner
Excellentinterpersonalandorganizationalskills
ProficientinMicrosoftOffice 1997,2003, 2010 Word; Excel,PowerPoint&Outlook
Extensive CustomerService experience
More than 14 yearsof AdministrativeandFrontOffice Experience
Experiencedinvariousmulti-lineandmulti-functiontelephone systems
Familiarwithvarioussoftware applications
Keyboardingto60+WPM
EMPLOYMENT:
2014-Present CollectionAgent AlliedInternational Newmarket,ON
2014 Sales& CustomerService Marc Management Sharon,ON
2012-2013 Office ServicesSupport BDO Canada Markham, ON
2011-2008 A/R & CollectionsAsst. Jonas Software RichmondHill,ON
2008-2003 Call CenterCoordinator JonasSoftware RichmondHill,ON
1999-2002 Corporate Receptionist DecisionOne Corp. RichmondHill,ON
1997-1999 Labourer ManpowerServices Newmarket,ON
EDUCATION
Academy of Learning Microsoft Office 2000 (October 2002-January 2003)
SuttonDistrictHighSchool O.S.S.D(1993)
VOLUNTEER ACTIVITIES & ACHIEVEMENTS
Extensive involvementwithincommunitygroupssuchasBrowniesandYouthGroup
Active promoterforrecyclingandwasthe winnerof the 1994 Three "R"s Herofor the Town of Georgina
Activelyranforand wona positionon the Board of Directorsfor 1993, 1994, 1995 and 1997 for a non-
profithousingcooperative
Activelyinvolvedasavolunteerchairpersonforalocal youthgroup
Donatedmanyhoursas a volunteerRedCrossHomemaker
Staff LiaisonbetweenBoardof Directorsof a non-profithousingcooperativeandthe housing
coordinatorensuringCooperative CorporationsActwasadheredto
Attendedandreceivedacertificate forHomecare providerforagedanddisabled
AttendedtwopaidseminarsforFrontdesktraining,certificatesreceivedfor"HandlingDifficultPeople”
and "The Essentialsof FrontDeskManagement"
Academyof LearningobtainedCertificatesforMicrosoftOffice 2000 Suite.
References available upon request