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Resume - Mark Trivett

  1. 1. Mark David Trivett Marketing Specialist (205) 478-9772 - mtrivett1987@gmail.com - 1129 King Arthur Court, Alabaster, AL 35007 OBJECTIVE To secure a challenging position within an organization that will effectively utilize my professional experience and background that has the potential to result in mutual growth and success. QUALIFICATIONS  Provided excellent customer service for over 10 years  Efficient organizational skills & time management  Accurate cash handling skills  Quality leadership and people management to include training of others and proven communication skills  Problem solving of accounts management for new and existing accounts  Lead generations for new sales  Successful sales & closing experience  Consciences security and safety procedures COMPUTER SKILLS  Website management  Social media: Facebook, Linked In  Office software: Outlook, Word, Power Point, Excel  Operating systems: Windows and MAC EXPERIENCE Major Account Manager / Digital Account Executive April 2014 - August 2016 YP Marketing Solutions, Birmingham, AL Promotion included responsibility of the sale and service of an existing advertising book of businesses in a specific territory. Focused on the growth and renewal of new and existing customers. Coordinated services and operational resources to ensure high quality fulfillment as well as customer satisfaction. Began employment with B2B Telesales and marketing consulting, program creation and program proposing. Managed marketing accounts and handled light customer service issues.
  2. 2. Assistant Manager - Lead August 2013 - April 2014 Kangaroo Express, Birmingham, AL Continuously provided excellent customer service while keeping the facility stocked and clean. Utilized tools such as POS systems, planograms, and computer software. Managed over five employees simultaneously at any given time. Responsible for the inventory and purchasing of products, setting up displays, completing daily paperwork, completing daily cash handling to include bank deposits, and performed required daily equipment maintenance as needed. Sales Manager - Internet March 2013 - July 2013 Serra Honda, Sylacauga, AL Website management of internet auto sales to include: lead generation, telephone consulting, appointment setting, digital and some print advertising responsibilities Operations Counselor January 2012 - July 2012 Alabama Therapeutic Education Facility (CEC), Columbiana, AL Security correctional officer in a therapeutic prison environment working with inmates coordinating movements during meals, recreation time inside and outside, educational classes, house meetings among other times. Responsible for the controlled security and safety of the assigned unit. Telemarketer April 2011 - January 2012 Public Safety, Inc., Hoover, AL Successfully operated phone system for out bound calls soliciting donations on behalf of the Alabama Sheriffs Association. EDUCATION University of Montevallo - Montevallo, AL Management Information Systems. Thompson High School - Alabaster, AL Awards received in Mathematics and Chemistry ADDITIONAL QUALIFICATIONS  Law Enforcement training and service as a Police Explorer in the Helena Police Department for 2.5 years  Organized and supervised special events and functions as well as supervised new recruits within the police explorer organization  Officially trained with the D.E.A. and F.B.I. for two weeks while serving as a police explorer  National Award in Emergency Field First Aid received in 2005

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