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Mark David Trivett
(205) 478-9772 - firstname.lastname@example.org - 1129 King Arthur Court, Alabaster, AL 35007
To secure a challenging position within an organization that will effectively utilize my
professional experience and background that has the potential to result in mutual growth and
Provided excellent customer service for over 10 years
Efficient organizational skills & time management
Accurate cash handling skills
Quality leadership and people management to include training of others and proven
Problem solving of accounts management for new and existing accounts
Lead generations for new sales
Successful sales & closing experience
Consciences security and safety procedures
Social media: Facebook, Linked
Office software: Outlook, Word,
Power Point, Excel
Operating systems: Windows
Major Account Manager / Digital Account Executive April 2014 - August 2016
YP Marketing Solutions, Birmingham, AL
Promotion included responsibility of the sale and service of an existing advertising book
of businesses in a specific territory. Focused on the growth and renewal of new and existing
customers. Coordinated services and operational resources to ensure high quality fulfillment
as well as customer satisfaction.
Began employment with B2B Telesales and marketing consulting, program creation and
program proposing. Managed marketing accounts and handled light customer service issues.
Assistant Manager - Lead August 2013 - April 2014
Kangaroo Express, Birmingham, AL
Continuously provided excellent customer service while keeping the facility stocked and
clean. Utilized tools such as POS systems, planograms, and computer software. Managed
over five employees simultaneously at any given time. Responsible for the inventory and
purchasing of products, setting up displays, completing daily paperwork, completing daily
cash handling to include bank deposits, and performed required daily equipment maintenance
Sales Manager - Internet March 2013 - July 2013
Serra Honda, Sylacauga, AL
Website management of internet auto sales to include: lead generation, telephone
consulting, appointment setting, digital and some print advertising responsibilities
Operations Counselor January 2012 - July 2012
Alabama Therapeutic Education Facility (CEC), Columbiana, AL
Security correctional officer in a therapeutic prison environment working with inmates
coordinating movements during meals, recreation time inside and outside, educational
classes, house meetings among other times. Responsible for the controlled security and
safety of the assigned unit.
Telemarketer April 2011 - January 2012
Public Safety, Inc., Hoover, AL
Successfully operated phone system for out bound calls soliciting donations on behalf of
the Alabama Sheriffs Association.
University of Montevallo - Montevallo, AL
Management Information Systems.
Thompson High School - Alabaster, AL
Awards received in Mathematics and Chemistry
Law Enforcement training and service as a Police Explorer in the Helena Police
Department for 2.5 years
Organized and supervised special events and functions as well as supervised new
recruits within the police explorer organization
Officially trained with the D.E.A. and F.B.I. for two weeks while serving as a police
National Award in Emergency Field First Aid received in 2005