1. Cathy E Southard
7910 Briar Villa Place Sandy Springs, GA 30350
615-973-2550 • cesouthard01@comcast.net
Objective:
I am passionate about working in the health care industry and wish to obtain a position where all of my
experience, training and education will be utilized. I want to become an integral part of the office team
and am willing to learn new skills as I go. I am focused, organized, dependable, multi-tasking, detail
oriented, energetic and anxious to go to work.
Education:
Gwinnett College – Sandy Springs Graduate on April 2016
Medical Assistant & Medical Office Administrator Diploma
Southeast Missouri State University – Cape Girardeau, Mo. Prerequisites to Nursing
South Iron R-1 High School – Annapolis, Mo. Graduated
High School Diploma
Skills:
Medical Terminology
Diseases
Urinalysis
Pregnancy Tests
Word
Excel
Med Law and Ethics
Bank Reconciliations
Daily Cash Flow
Report
EKG
Anatomy and
Physiology
Phlebotomy
First Aid CPR/AED
Medical Insurance
And Coding
Microsoft Office
Suites
PowerPoint
ICD & CPT Coding
Medical Bookkeeping
BP/TPR
Medical Office
Management
HIPAA/OSHA
Regulations
Type 70 WPM
Outlook
Profit/Loss
Pharmacology
Medical Transcription
Injections
Medical Lab
Procedures
Patient Positioning
Accounts Receivable
Accounts Payable
Aging Reports
Payroll
Certifications: NCCT Certification for Medical Assistant, First Aid CPR/AED Basic Life Support
Experience:
Mitchell W Hecht, MD., FACP Internal Medicine
Medical Assistant/Medical Office Administrator Aug 2015 – Present
• Check in patients including height/weight, BP/TPR, EKG on all new patients and annual
physicals
• Prepare and administer vaccines: PAD, AAA, TB testing: occasional blood draws
• Clean exam rooms and set up for next patient
• Answer incoming calls; call patients with lab results; call prescriptions/refills to pharmacies,
prepare scripts for doctor’s signature
• Schedule patients, call and remind them prior to appointment
• Pull patient charts for next day and prepare exam form/super bill, verify insurance and
geographic information when patient arrives
• Fax reports to consulting physicians office, labs, hospitals, etc.
• Check patient out, collect co-pay, etc. and schedule follow-up appointment.

2. Cathy E Southard
7910 Briar Villa Place Sandy Springs, GA 30350
615-973-2550 • cesouthard01@comcast.net
Cheekwood Botanical Gardens July 2013 – May 2014
Accounting Coordinator
• Counted revenue from each day’s sales by department and ensured it matched deposit slips turned in
with each money bag.
• Prepared deposit and took to bank.
• Prepared reports for department managers of money received in the mail.
• Verified online sales against First Data report and PayPal report.
• Keyed all entries into accounting system with proper coding and posted when complet.
• Researched any discrepancies from P&L statements and keyed in corrections, if necessary.
• Reconciled 5 separate bank accounts and assisted with other month-end duties.
• Made journal entries for all credit card fees, analysis fees and interest earned.
• Prepared bi-weekly payroll for 190 employees and verified all timesheets for accuracy.
• Entered all time into PayChex system and uploaded. Sorted and distributed checks when they arrived.
• During Accounting Manager’s absence, acted as backup for accounts payable.
Mount Olivet Funeral Home & Cemetery Oct. 2010 – Aug. 2012
Administrative Assistant
• Supported Funeral Home General Manager and Cemetery Manager with daily administrative
tasks.
• Acted as backup to receptionist.
• Keyed contracts into HMIS software.
• Posted all payments in receipt book and in cash posting screen in HMIS.
• Prepared bank deposits.
• Processed credit card payments through PowerCredit software.

3. Cathy E Southard
7910 Briar Villa Place Sandy Springs, GA 30350
615-973-2550 • cesouthard01@comcast.net
DaVita Inc. Jan. 2007 – June 2010
Facilities Services Supervisor
• Interviewed and hired mail room clerk and receptionist.
• Developed/implemented new hire process to include security access card, teammate vehicle
information sheet, safety and evacuation plans, and building guidelines, name tags for
office/cubicle, maintain accurate phone lists.
• Conducted part of new hire orientation with every new teammate.
• Implemented visitor policy and guidelines for visitor name tags, log book etc.
• Reported all building maintenance issues to landlord through DSE for Remedy tickets software.
• Acted as Vendor liaison for issues such as cleaning, vending machines, order furniture,
repair/replace coffee makers, change types of coffee, replace broken equipment
• Implemented and trained on any new procedures regarding vendor contracts such as FedEx
online, DSE for Remedy tickets
• Oversaw main break room/Oasis on each floor
• Set up main break room for Town Hall meetings or luncheons for all 490+ teammates
• Maintained petty cash for vending machine reimbursements
• Tracked monthly office supply expenses by department
• Charged back mail/shipping expenses by department
• Coordinated meeting rooms and A/V equipment for each and keep Outlook calendar for all
meeting rooms
• Ordered monthly birthday breakfast for all 490+ teammates and stayed within budget
• Covered switchboard/reception desk when needed
• Conducted annual training for First Responders, Zone Managers, Safety Committee and Fire
Extinguisher Handlers
• Filed, with appropriate sources, all worker’s comp reports and directed teammate to company
approved providers
• Served on community outreach committee, CQI teams, annual fundraiser for Kidney Trust
committee and worked closely with various corporate officials to ensure consistent
implementation of company policies and procedures.
Self Employed Memphis, TN March 2003 – June 2006
Franchise Owner
• Did site survey for two locations in northwest Alabama that were approved by Corporate.
Worked with contractor daily to ensure building/land met prototype.
• Ordered all FF & E and got business set up for openings.
• Supervised all hiring, did semi-monthly payroll for 135 employees (including
garnishments), a/r, a/p, month-end reconciliations and downloaded to CPA.
• Conducted GM and Assistant Manager reviews, oversaw inventory, order process, cash
handling, etc.
• Ensured that stores met corporate standards for quarterly inspections.
• Maintained a 95+ health inspection.
Saint Francis Hospital Cape Girardeau, MO.
Worked as a Nurses Aid while attending college and was offered a scholarship for nursing school. I was
under-age and my parents would not sign for the financial responsibility.
Trained and worked as an EMT on a New Madrid county volunteer ambulance for 10 years in Missouri.
Worked as receptionist in a doctor’s office, also in Missouri.