1. Taysjun Tutson
370 Northside Drive Apt 2213 • Atlanta GA, 30318 • Phone: (404) 862-2558
TAYSJUN75@YAHOO.COM
PROFESSIONAL PROFILE
Seeking career advancement in an accounting environment where I can utilize my extensive skill set. I possess strong verbal, written and
interpersonal communication skills. Self-motivator with a great work ethic with excellent leadership skills. Self-starter who successfully works
independentlyas well as in a team environment. Efficient in decision making with strong problem solving skills. Able to manage multiple priorities
simultaneously. I have a great attention to detail, time management and organizationskills.
EDUCATION
University of Phoenix – Atlanta, GA Expected June 2016
Bachelors of Science - Accounting
TRAINING & CERTIFICATIONS
Microsoft Office Suite, Internet, Outlook, Excel, Power Point
Analytical with Customer Service, Data Processing and Data Entry, Accounting Principles
PROFESSIONAL EXPERIENCE
Crown Plaza Hotel – Atlanta, GA May 2014 – Present
Night Auditor/ Guest Services Agent
Key Contributions:
 Provide exceptionalcustomer service to guest and assist withcheck-in/checkout procedures.
 Provide hotel, housekeeping, security, andguest services as needed.
 Verifyguest stays,rates, andfinal invoices in order to processandcollect payments uponcheckout.
 Oversee the auditing, posting, and balancing of dailyfinancialtransactions to ensure financial profitability.
 Maintainguest ledger andverifythe collectionof accounts of all currentlyregister guest.
 Conduct monthlyreconciliationof bank accounts.
 Assemble information for externalauditors for annualaudits.
 Calculate andissue financial analysis offinancialstatements.
 Ensure credit cardsystem reconcilesto dailytransactions lists.
 Schedule andassigndailywork, informandtrainteammembers as needed.
 Monitor, observe andassist inevaluatingteammember performance.
 Log and notes andall customer interactionfor follow-up efforts as needed.
 Ensure lobbyarea is well maintained andpresentable to upholdhotel standards.
 Other dutiesassigned.
CVS Pharmacy – Atlanta, GA October 2012 – November 2014
Pharmacy Technician
Key Contributions:
 Providedoutstanding and compassionate customer service to patients andPharmacist.
 Responsible for making in outboundcalls, taking inboundcalls andentering patient andprescriptioninformationintocompanysystem.
 Contactedphysicians for patient prescriptionverifications andclarifications to ensure proper service.
 Accuratelyresolvedandenteredincomplete prescriptions after clarification is obtainedfrom appropriate personnel.
 Made telephone calls to verifyinsurance coverage andescalatedissues to pharmacist andmanagement team as needed.
 Dispensedmedicationandconsoled onprescriptions to ensure proper usage, and answer anypatient questions.
 Collect co-payments, andpayments to complete salestransactions.
 Other dutiesas assigned.
Ryla - Atlanta, GA July 2009- October 2011
Customer Service Representative/ Collector/ Accounts Receivable
Key Contributions:
 Providedsuperb customer service via the telephone andvia email.
 Assistedcustomers withaccounts, billing, service andproduct issuesor questions.

2.  Verifiedvalidityof account discrepancies, byobtaining and investigatinginformationas needed.
 Accuratelycompleted necessaryforms and systems applications to process the callers order/request.
 Communicatedeffectivelyandloggedcustomer complaints and concerns.
 Processedand collected payments allal services accordinglyto established guidelines in order to achieve set goals.
 Posted customer payments byrecordingcash, checks, andcredit cardtransactions.
 Collected onpast due invoices andset acceptable payment arrangements as needed.
 Efficientlyaccessed, entered, andretrieved informationfrom computer system.
 Assistedat least 100+ callers or emails dailyinorder to exceeddepartmental goals.
 Other dutiesas assigned.
Miles Property – Atlanta, GA September 2008- February 2012
Leasing Consultant
Key Contributions:
 Providedexceptional customer service to prospective tenants andcover all criteria.
 Recodedalltelephone, andinperson visits onappropriate reports.
 Followed upwithprospects that didnot close andattempt to closesale again, andrefer to sister communitiesas needed.
 Inspected modelapartments and available units and communicatedrelatedservice needs to PropertyManager.
 Demonstrated community/apartment product knowledge to prospective bycommunicating the featuresandbenefits, andclosesales.
 Updatedavailabilityreport, processedapplications, secure deposits, acquire Manage approvals, communicate status to clients.
 Ensured apartments were readyfor residents to move inon agreeddate, andcompletedall move in procedures.
 Ensured all paperworkwas completedaccurately, orient newresidents to community.
 Assistedinmonitoring renewals, distribute andfollow upon renewal notices.
 Monitoredadvertising effectiveness, gather market competitioninformationandfile.
 Accepted rentalpayments andgive immediatelyto Management.
 Maintainedcurrent resident files, recorded dailyinspections for the community, distributed all company/communityrelated notices.
 Other dutiesas assigned.
Sentry Management – Atlanta, GA December 2005 – April 2008
Receptionist/ Bookkeeper
Key Contributions:
 Providedexceptional customer service via telephone, email, andinperson.
 Managedconference room schedules to ensure office functions efficiently.
 Created financialtransactions andcreatedfinancial reports from specific information.
 Posted informationto accounting journals and/or accounting software fromvarious documents;invoices, cash receipts, supplier invoices.
 Reconciledaccounts andensuredaccuracyof all duties performed.
 Taggedandmonitor fixedassets, monitor debt levels and compliance with debt covenants.
 Complywithlocal, state, andfederal government reporting significant issuesto management.
 Collected sales taxes from customer to remit them to the government.
 Maintainedandorderlyaccountingfilling system. Maintain chart of accounts, and annual budgets.
 Calculatedvariances fromthe budget reported and significant issues to management.
 Collected payments for services andaccount balances usingcredit, debit, andelectronic checksystem.
 Processed accounts payable activities; processing invoices, obtain approvals for payments, matching invoices to purchase orders.
 Verifyandenter invoices intoaccounting system, prepare andenter expense report, reimbursements, and pettycash reimbursements.
 Coordinated withappropriate vendors, approvers, and personnel to resolve issues inorder to process payments ina timelymanner.
 Filedandmaintained confidentialcorrespondence as neededwithinestablished guidelines.
 Communicatedwith staffandmanagement to ensure the highest level of customer service.
 Addressedcustomer complaints and forwarded to the appropriate parties as needed.
 Completed data entryof personal information updates;address, telephone numbers, emailaddresses andforms of payment.
 Establishedand maintained rapport withall customers,vendors, and staff.
 Processedallincoming andoutgoing mail and correspondence daily.
 Maintainedoffice services andoffice supplies and place orders as needed.
 Providedadministrative and clerical support to staff as needed.
 Managed vacationandleave time balances to properlyschedule vacation time.
 Other dutiesas assigned.