1. Calvin R. Wallace
Home address: 8401 Barncliff Rd. Charlotte, NC 28227
Cell phone: (704) 560-5423 Email: regenci@yahoo.com
Professional Profile: Technical Analyst, Home Service Specialist / Underwriter, Credit Auditor, Secondary Marketing Analyst, Manager
Introduction:
 Translated business rules and processes; operational
specifications
 Processed mortgage loans
 Managed and updated pricing websites
 Audited Mortgage files for credit
 Underwritten loans
 Data modeling and/or mapping for pricing
 Contacted for Platinum Customer
 Liaison for internal and external partners
 UAT Testing/ UAT execution & defect management
 Data Validation using SQL
 Testing new loan and revisions for monthly releases
 Tested and Revised mortgage products
Professional Experience:
Bank of America Corporation Charlotte, NC
Pricing/Accounting Coordinator (Charlotte Home Loans) Band7 March 2003 – June 2014
Home Service Specialist 11 (Underwriting and Fulfillment)
• Managed a mortgage pipeline size up to $10million in assets
• Transferred loans to appropriate sites for cancellations, closing, or service using StatusMart and Edge
• Received and assigned loans to Home Service Specialist for processing
• Audited files for correct refund credit to borrower and advising settlement agent of credit
• Convinced upper management to create new position to assist HSS (Trained new associates in new role)
• Worked with internal and external partners to update pricing engine options for our sales teams
• Created Microsoft Access database for associate loan data tracking
Home Service Specialist II (Pricing Dissemination & Origination) Band6
• Loaded pricing (rate and points) onto Bank of America’s websites and ratesheet viewer daily
• Performs server-class database activities across various platforms and environments
• Tested or revised current and new plan codes in AS400 (loan production system)
• Updated rate and points due to rate changes or per trade desk. Some examples of Bank of America products are 2MF
(30year loan) 2AF (15year loan), etc.
• Extended locks, cancelled locks for customer pricing when request is received from the mortgage loan officer.
• Updated indexes & rates by going to Bloomberg system and Government web site for base rates for 30, 15, and 5/1 arm.
• Notified all mortgage line of business confirming new rates and points for all mortgage products based on notifications I
received from the trade desk.
• Calculated pricing for rate renegotiations, off sheet pricing, and exception forms submitted by Account Executives
• Received several recognitions and awards for leadership, overall loan quality, and dedication to my teams
First Union Bank Charlotte, NC
Product design Analyst (Forms Management) February 2001 –Feb. 2002
• Designed updates to forms based on legal and business lines request
• Ordered inventory for forms and envelopes
• Received calls from various lines of businesses within the bank concerning document updates
• Used PageMaker & QBasic design software to adjust fonts, sizes, design etc

2. Lowe’s Home Improvement Warehouse Huntersville, NC
Department Manager May 2000 - Feb. 2001
• Ensured schedules were adequately prepared to maximize sales
• Trained and passed certification exams for flooring, electrical, customer services, receiving, security etc
• Successfully managed employee behavioral practices
• Attended to customer care needs with immediate action
• Identified stock needs and placed orders for all departments by calling vendors and computer orders
• Maintained daily, weekly, monthly store sales information via Pocket Sales card, computer databases, and daily reports
• Responsible for reading Bank of America’s policy product guide daily for updates on pricing and product changes
EDUCATION
B.S. degree in Liberal Arts with concentrations: Business Administration and Computer
Science
Minor: Public Relations.
Johnson C. Smith University Charlotte NC 1996 thru 2000
Technical Skills
 Microsoft Office Suite
 Rightfax
 Lotus Notes
 Visio 2000
 Q Basic's design software
 Pagemaker design software
 Loan Production System Application
 Database Processing
 Cobol
 Bloomberg Machine for daily indices
 eWorkforce Management (Citrix)
 AMP (Loan origination website)
 Rica400J (product test environment)
 Ratesheet viewer and Rumba
 AWD mortgage process management
 Status Mart (Bank processing website)
 EDGE(bank process system)
 iPortal (loan storage website)
 Bank of America policy and product
guide
Certifications and Licenses
1. Completed Java programming class taken at NC State online (May to June 2011)
2. Completed CPCC underwriting course at CPCC University (July to August 2012)
3. National Mortgage License Number 896966