1. Coumba Thioune coumba.thioune@temple.edu
1742 Fillmore st | Bronx | NY | 10460 | tel: 215.715.9423
EDUCATION: TEMPLE UNIVERSITY, Fox School of Business,Philadelphia, PA
Bachelor of Business Administration, Graduated: Fall 2015
Major: Finance
Selected Courses:
Corporate Finance 3504 Marketing Management
Operations Management Investments Finance
International Finance Business Communication
CAREER OVERVIEW. Personal and responsible individual over 5+years of experience working in a fast-paced
sales environment. Solid team player and sales leader with a great positive attitude
EXPERIENCE: TD Bank, Philadelphia, PA
Teller 2 & CSR, CROSSED-TRAINED January 2014-Present
 Works hand in hand with store manager to develop action plans and acts as the store leader
and coach for all employees of the branch.
 Greet and welcome customers at the Jefferson branch as customer's walk-in.
 Process transactions,such as depositing checks, cash,also cashing checks, money orders,
cashier checks to more than 200 hundred customers per say.
 As a Teller 2 & Customer Service Representative also cross trained as an FSR's whom
are the p rimary contact and resource for large/complex credit needs within the store,
consistently providing exemp lary Customer Service through selling and cross-selling a
wide range of banking p roducts, investment and insurance products and services to n ew
and existing Customers
 Possess the ability to build to have in -depth financial conversations to acquire full
banking relationships including checking, savings, credit cards, loans, mortgages,
and discussing investment and insurance opportunities.
 Maintains strong product and sales knowledge and champions core service values.
Provides guidance and training to less experienced staff
 Responsible for settling the bank at the end of the business day and making sure
Cash
 Drawers, Vault, ATM and General Ledger Accounts are balanced.
Home Depot, Cherry Hill, New Jersey
Cashier December 2012-January 2014
 Providing customer service to hundreds of customer per day
 Use of cash register proficiently
 Handling of cash,debit, and credit transactions
DS Philadelphia, Philadelphia, PA
Sales person August 2011-November 2012
 Face-to-face marketing
 Door-to-doors sales with a group of two or more, talking to Comcast customers about
Verizon FiOS product.
 Close out with a minimum of 8 sales
Community College of Philadelphia, Philadelphia, PA
Student Registration, Enrollment Services March 2009-June 2010
 Assisted students with class registration and computer usage.

2.  Helped the supervisors with the schoolsurveys and asked questions to students regarding
the schoolwebsites usage.
 Guided the newly enrolled students and made a tour of the school.
SKILLS & LANGUAGES:
 Microsoft word & office, Excel
 French & Wolof-Fluent