1. T. S. SURESH
Mob: +97150 4744316
Email: sureshtaggella@yahoo.com
Address in UAE: Flat No 1006 , 10Th
floor, Joy Alukas Building , Rolla , Sharjah
Permanent Address: H.No 5-4-475, Plot No 121, Ayyappa Nagar Colony, Old Alwal, Secunderabad, A.P, India
A top performing professional with a successful career spanning 18 years of rich diversified
experience of which 13 years in Banking & Financials institutions in Commercial Banking &
Commercial Foreign Exchange & 2 years in Corporate Banking Operations. Profile covers managing
diversified portfolios managing relationship for Commercial and Mid-Corporate in Sharjah &
Northern Emirates. Managing team & responsible for self & team performance for developing assets
& liabilities, access risks generate income for the bank, maintain credit quality.
Seeking a middle management position in Corporate Banking in functions like...
SENIOR RELATIONSHIP MANAGER, BUSINESS AREA MANAGER
CORE SKILLS
Well versed with international quality standards and banking procedures and foreign exchange.
Expertise in Portfolio Management, conflict resolution and customer service.
Fundamentally strong in Financial Management/Trade Finance with analytical expertise
Excellent communication skills & leadership qualities and uncompromising approach to customer service
and problem resolution
Result–oriented, with ability to work both, independently, and as a team member.
Excellent communication, organizational and interpersonal skills.
Multi-tasking ability; ability to work under demanding work environments.
EMPLOYMENT HISTORY
Al Khaliji France SA, SHARJAH U.A.E – Since 2013
RELATIONSHIP MANAGER - COMMERCIAL BANKING
Responsibilities:
Responsible for an Asset Book of AED 500 Million i.e., Direct faciliites AED 400 Million and
Indirect AED 100 Million with a revenue responsibility of AED 32 Million.
Increased Branch portfolio by 160% (AED 220 Million) in the first year of joining the Bank.
Handling a healthy portfolio consisting of Manufacturing, Trading, Contracting and High Networth
Individuals.
The working capital limits in the Commercial Segment range between AED 10 to 50 Million.
Responsible for Business Development in the region i.e, Sharjah & Northern Emirates.
Key role in Branch Budgets, Business Targets and profitability.
Assess clients’ needs, establishing/formulating/ restructuring credit lines for existing and potential
customers and discuss credit proposals with Credit Committee for approvals.
To build, strengthen and manage relationships with key corporate customers and premium banking
customers.
Present regular Reports to Bank’s Top Management
Responsible for ensuring business targets for the Branch are achieved by monitoring the adequacy,
quality and profitability of relationship.
Recommend remedial actions for credit or other situation where Bank is at risk of Financial Loss
arising from adverse business.
Responsible for conducting due diligence on customers through site visits and market intelligence
Provide expert advice to commercial and corporate clients in their Trade Finance activities.
2. Commercial Bank of Dubai, SHARJAH U.A.E
RELATIONSHIP MANAGER - COMMERCIAL BANKING
BUSINESS AREA MANAGER, SHARJAH & NORTHERN EMIRATES (MAR 2008 - AUG 2013)
Responsibilities:
Maintain & manage an assigned portfolio with existing commercial clients to retain & grow their
banking relationships in a profitable manner and in line with assigned business growth targets.
Identify, Solicit & acquire new commercial clients in line with approved corporate strategies for
Assets, Liabilities, Trade & Treasury Sales.
Negotiate appropriate credit lines in conformity with the Bank’s underwriting standards and risk
adjusted targets after through analysis of information necessary for the preparation of a detailed credit
proposal.
Making regular visits to clients for both monitoring and business generation purposes.
Conduct account planning with Client Services Team Members and cross selling other products and
services to commercial clients.
Establish effective & professional communication (both internal & external) to ensure turnaround time
within designated parameters and higher client satisfaction levels.
Ensure timely & accurate credit administrations through timely completion of annual reviews &
regular monitoring of financials, covenants and other parameters within the review cycles
Comply with internal audit requirements in line with the policy guidelines, to ensure high standards of
uniformity and consistency across the bank.
Thomas Cook Al Rostamani Exchange Co., SHARJAH U.A.E
SENIOR RELATIONSHIP OFFICER / DUTY MANAGER - (AUG 2003 TO FEB 2008)
Responsibilities:
Managing the Sharjah branch portfolio of more then 450 corporate clients and 23,000 registered retail
Customers, with a team of 25 members
Verification of all Outward remittance in accordance with the set STP rule.
Processing all Instant Money transfers (Moneygram, Travelex Money Transfer, and Xpress Money
& Prepaid card Products) and promptly attending to the queries.
Handling the commercial cashiers section , ensuring that service delivery is of top quality
Conduct spot checks of all the cashiers in the branch and conduct audits for other branches of the
company
Ensuring prompt resolution of customer complaints through corrective and / or preventive measures
using BS 8600 standards.
Implementing product improvements and managing the branch audits
Comprehension and adherence to compliance obligations, company risk management ,Anti money
Laundering and all company policies
The National Bank of Oman, Dubai, U.A.E
MARKETING EXECUTIVE (NOV 2002 TO JUL 2003)
Responsibilities:
Steered business development measures focused on the liability books of the bank and the Personal
Loans and secured Credit Cards.
Identified High Net-worth clients across UAE and implemented business development measures.
Formulated portfolio management strategies for HNI clients and business owners.
Provided individuals with financial services with a view to protect and transfer their wealth by solving
complex needs thereby generating revenue.
Drove sales efforts involving effective promotional activities, product awareness with high potential
clients for growth and profitability.
3. The Bank of Nova Scotia, Hyderabad, India
JUNIOR OFFICER – OPERATIONS (OCT 2000 TO OCT 2002)
Responsibilities:
Involved in the process of branch establishment at Hyderabad.
Ensured proper maintenance of books of Accounts related to fixed assets, payments, deposits, etc.
Prepared month-end balancing & submitted the fortnightly returns, monthly returns, quarterly &
annual returns to the Head Office and Reserve Bank of India; handled clearing operations of the bank.
Provided general administrative support to the branch operations & Vendor Management.
Developed a customer base, activated dormant accounts after obtaining proper documentation.
Ensured that branch operation processes are conforming to the internal and external audit
requirements.
Reconciled Nastro accounts with various banks and also Reserve Bank of India clearing accounts.
Handled banking operations like Cash and Clearing, Remittances and Deposit accounts.
Taj Residency, Hyderabad, India
FRONT OFFICE EXECUTIVE/ CASHIER (NOV 1996 TO MAY 2000)
Responsibilities:
Handled Client liaison activities at the Front Desk and in Reservations along with Guest Accounting
Purchase of Foreign Exchange and Travellers Cheques from the in-house guests
Ensured customer satisfaction and service through interaction with them.
Work closely with all the internal departments and train the new staff to provide excellent customer
service and conduct regular audits
APPRECIATION, CONTRIBUTION TO THE EXISTING / PREVIOUS BANK & OTHERS
Received Best Appreciation from Corporate Client during 2014 for outstanding service provided
Appreciation letter received for booking the first Factoring client for entire Northern Emirates & stood
second bank wise for the year 2012.
Stood as the best performer in Business Banking - Commercial Bank of Dubai for marketing highest
number of accounts for the year 2008.
Winner of Best Employee award and Best Appreciation award from Travelex
EDUCATIONAL QUALIFICATION
Post Graduate Diploma in Hotel Management from I.H.M.C.T., Hyderabad, India (1996)
Bachelors of Commerce (B.Com.) from Osmania University, Hyderabad, India (1994)s
COMPUTER PROFICIENCY
Post Graduate Diploma in Computer Applications (PGDCA) from ITRD, India
Conversant with MS Office package: Word, Excel and several Accounting packages.
Internet savvy.
PERSONAL PARTICULARS
Date of Birth: 25 December 1972
Nationality: Indian
Marital status: Married
Passport No: F7844573; valid up to 18 Feb 2017
Holding of U.A.E. driving licence
Fluent in English, Hindi, Telugu, Tamil, Malayalam & Kannada