1. Maree Keeley – 0432 846 959
Maree Keeley
Unit 1, 26 Rainey Street, Chermside 4032
E:mareekeeley@hotmail.com
M:0432 846 959
DEMONSTRATED SKILLS& ATTRIBUTES
Strong interpersonal and communication skills
Broad experience liaising withprofessional clients
Diplomacy and sensitivity when working withclients
High level of organisational skills
Excellent time management skills
Effective team building skills
Ability to multitask
Ability at adapting to change
Precise attention to detail in all work
Ability to workautonomously or in a team environment
Excellent workethic
Excellent phone etiquette
EDUCATION AND TRAINING
2015 Leadership & Communications Coach (ongoing) Leading Leadership, Jade Varley
2015 Family Drug Support – Telephone Line Family Drug Support
2015 Diploma of Counselling (ongoing) Open Colleges
2013 Certificate III Business & Administration Axiom College
2013 Bechtel University Courses (see attached) Bechtel
2015 Blue Card #772759/1 Queensland Government
2012 First Aid Alpha
2010 Toastmasters International Speechcraft Course Toastmasters
2008 Drug Arm Outreach SOS Drug Arm
2007 Anthony Robbins-UPW Anthony Robbins Institute
2006 Anthony Robbins – Date withDestiny Anthony Robbins Institute
COMPUTER SKILLS
MicrosoftWord, Excel,Outlook,Outlook, PowerPoint,Publisher,Box, Email, Internet,
2. Maree Keeley – 0432 846 959
VOLUNTEER
04/2011 – Current Team Lead, Eucharistic Minister, PrinceCharles Hospital, Chermside
05/2015 – Current Telephone Support, Family Drug Support Organisation
EMPLOYMENTHISTORY
09/2013 – Current Senior Receptionist/Admin Assistant
Adani Mining
The Adani Group’s venture into Australia commenced in 2010 with the purchase of the Greenfield Carmichael Coal
Mine in the Galilee Basin, Central Queensland, and the Portof Abbot Pointnear Bowen in North Queensland. Our
vision is to operate a vertically integrated model - withthe extraction of coal from our Carmichael Mine,
transported by rail to Abbot Point,and exported to meet consumer and business demands in offshore markets.
Deal with all enquiries in a professional and courteous manner, in person, on the telephone or via email
Monitor visitor/contractoraccess and issue passes forVIP Visitors for CEOof Global HQ Corporate
Reception
Management of meeting rooms and appointments /scheduling OutlookCalendar
Providead hoc administration support to team
Data input to Consultation Manager/Aconex data systems
Log and trackmaintenance requests
Issue workorders to appropriate tradespeople or maintenance officers
Credit Card reconciliation
Match workorders to invoicesand send invoices forpayment
Conduct routine cleaning inspections with cleaners and facilitiesmanagers
Organise functionrooms, external catering and travel arrangements
Receive, sort and direct mail
Order, receive and maintain officesupplies
Maintenance of contacts and email distribution lists
04/2011 – 07/2013 Senior Receptionist – Bechtel
Bechtel Mining & Metals executes engineering, procurement, construction, construction management, and project
management of major mining and metals developments, including mineral exploration, mine planning, materials
handling and processing, pollution control, and metal forming.
Responsibilities for Corporate Global HQ and Project Office-CavalRidge:
Deliver excellent customer service at all times
Deal with all enquiries in aprofessional and courteous manner, in person, on the telephone or via email
Monitor visitor/contractoraccess and issue passes forVIP Visitors for CEOof Global HQ Corporate
Reception
First Aid Officer- including coordination/preparation and minute taking of first aid meetings
Toolboxpresenter
Management and distribution of team emails/tasks
3. Maree Keeley – 0432 846 959
Maintain hard/electronic copies of confidential records
Management of meeting rooms and appointments /scheduling OutlookCalendar
Coordination of Annual Ergonomic Sessions for staff
Coordination of Annual Safety Training session for staff
Coordination of Annual First Aid Training for staff
Coordination of Annual Flu Vaccination for staff
Provideadministration support to team
Organise functionrooms, external catering and travel arrangements
Receive, sort and direct mail
Order, receive and maintain officesupplies
Supervise training for Business Admin Trainees
Maintenance of contacts and email distribution lists
Maintenance of reception area/meeting rooms
2008 – 2011 Senior Receptionist – United Services Club
The United Service Club Queenslandis one of Brisbane’s oldest and most prestigious Private Clubs located in
Brisbane. The Club provides a wide range of hospitality services to its 2,400 male and female members and their
guests in an atmosphere of timeless elegance and comfort.
Responsibilities:
Welcoming members and guests with an emphasis on hospitality and guest service
Taking payment from guests in the form of cash or credit cards
Dealing withlate arrivals and assisting with early check-outsusing the hotel’s accounting system
Operating switchboard and directing calls appropriately
Arranging forbrief tours of the hotels rooms and facilities
Managing group bookings for conferencing, the restaurant and accommodation
Being a point of contactfor guests should they have any queries
Checking function sheets
Dealing withand resolving customer complaints
Ensuring all relevant paperworkhas been completed in order for a smooth handover at the end of your
shift.
EMPLOYMENTHISTORY
1997 – 2008 Chief Stewardess/Chef/SoleStewardess in the private yachting industry in Australia, America, the
Caribbean, Europe and the United Kingdom.
1994 – 1997 Food& Beverage Attendant/Housekeeping at various 5 star luxury resorts in North Queensland.
1993 – 1994 ExecutiveOfficer,Queensland CorrectiveServices.
1991 – 1993 Secretary, Queensland Nurses Union.
1988 – 1991 Working holiday in United Kingdom and Europe.
