1. Benjamin Duff
E: benjamin@versestravel.com | T: +44 (0)7871 174581
DoB: 4/10/1986 | London | Linkedin | Skype: Benjamin Duff
Personal Profile:
A driven and enthusiastic, graduate and well travelled individual.. Passionate in music, snow sports and tourism, with a
lively outgoing character and well motivated positive attitude. Abstinence of alcohol shows strength of character and
ensures professionalism at all times.
Key Skills:
An excellent salesman with great interpersonal and customer service skills, in any given role.
A good team worker, helping raise and maintain motivation levels within a group; also with leadership capabilities.
Experienced in travel systems including the development of Website Travel TDMS and Hostelworld Backpack.
Accomplished IT skills on Mac and PC including Excel, video and music software as well as an ability to learn quickly.
Knowledge and experience of social media for marketing and promotional purposes.
High levels of self-confidence and initiative allow for excellent public speaking and group leadership when necessary.
Education: BSc Music Technology Birmingham City University September 2007 – May 2011
Work History:
Dec 2014 – Present Head Ski Resort Rep - Wasteland Ski
Hosting large groups in ski resorts throughout Europe, between 100-1500+
Running Arrivals and Departures,including coach driver liaison, overseeing key sign in/out, room check and more
Supervising reps on duties, including room rounds, lesson escorts,night safety and social events
Ensuring the safety of all guests each night with security and night safety staff
July 2014 – Oct 2014 Social Media and Digital Marketing - Isaacs Hostel, Dublin, Ireland

2. Planning and executing various online strategies to promote and increase website/social media traffic and interaction
Worked with reception staff to introduce offers to increase returning customers
Oversaw campaign to increase direct booking through Facebook, Twitter and Isaacs.ie
Also worked throughout the hostel, including reception and breakfast shifts to understand completely hostel life
Nov 2012 – Nov 2013 NewZealand Marketing Manager – Peterpans Adventure Travel, Queenstown, NZ
Selling and booking of activities in and around Queenstown,New Zealand.
Planning and organisation of complete travel packages in Australasia inc. activities, accommodation and transport.
Communicating with suppliers about products, negotiating rates and deals for customers.
Overseeing marketing and promotions for the brand including a sponsored night at local bar and referralschemes.
Apr 2012 – Sep 2012 Travel Consultant/Store Leader – Peterpans Adventure Travel,Melbourne, Australia
As above – additionally:
Balancing cash outs, general supervision of the store. Processing of invoices for expenses and suppliers.
Staff management and roster planning, staff training to Website Travel Level 2.
Nov 2009 – Aug 2011 Promotions Manager - Versus Promotions Events, London, UK
Self-founded promotions company 'Versus Promotions Events'.
Organised live music events and concerts in various cities across the UK.
Arranged promotions, ticket sales,bands, equipment, venues, riders and oversaw each event.
Culminated with 'London Throwdown' mini festival with over 500 in attendance.
Extra-Curricular Activities:
Runs a travel based website/blog versestravel.com to keep engaged and active within the tourism industry
Passionate about board sports, including surfing and snowboarding, and other outdoor activities.
Also a talented musician participating with many bands as well as organising and promoting concerts with self founded
company Versus Promotions Events. Such experience within live music promotion leads to a strong knowledge of bar
promotions and public speaking, as well as an ability to effectively communicate with customers and staff.

3. Taking advantage of all opportunities within music industries, including band management, networking events and
internships with Universal and Sony music in the UK. Work with the IFPI improved computer and administration skills as
well as providing valuable office experience.
References:
Emma Manning James Clancey
Peterpans Adventure Travel Isaacs Hostel
Queenstown Dublin
+64 (0)3 442 7224 +353 1 855 6215
emma.manning@peterpans.com.au jclancy@isaacs.ie