Becka Armagost has over 15 years of experience in project, program, and change management, primarily within the retail and e-commerce industries. She is currently a Program Manager at Best Buy where she has led large-scale HR technology initiatives. Prior to this, she held various project and program management roles at BestBuy.com where she helped expand their online marketplace and strategic partnerships. She is a certified PMP with a degree focused on retail merchandising and management.
1. Becka Armagost, PMP
becka.armagost@gmail.com
(612) 554 - 9875
linkedin.com/in/beckaarmagost
SUMMARY
Results-oriented business professional with a successful track record in project, program, and
change management. Strong knowledge of the retail and e-commerce industries acquired
through education, internship, and career experience.
EXPERIENCE
Best Buy - Human Resources January 2015 - Present
Program Manager - Human Resources
Responsible for the delivery of medium to large-scale Human Resource technology initiatives
that support and drive Best Buy’s strategy. Plan and effectively manage all aspects of projects
including sponsor and stakeholder management, schedule, scope, quality and resources
following the appropriate methodologies and tools throughout the project life cycle.
• Lead Program Manager for implementing Service Now HR Service Manager for 125,000+ Best
Buy employees.
• Lead Program Manager for implementing Kenexa Brass Ring applicant tracking system for
5,000 corporate Best Buy Employees.
• Lead Program Manager for creation and launch of new external career site.
BestBuy.com - Marketplace and Strategic Relationships May 2014 - January 2015
Program Manager / Project Manager
Assisted in creating Marketplace and BBYE roadmaps and strategic plans for BestBuy.com. Met
with various stakeholders and gathered needs that drove additional sales and efficiency.
Prepared and delivered strategy and roadmap presentations for senior director and executive
leadership approval. Secured strategic investment funds from senior leadership for key IT
projects. Prepared capital expenditure requests in partnership with Finance. Led comprehensive
business, financial, and IT deliverables for capital approval.
2. BestBuy.com - Marketplace August 2012 – May 2014
Associate Program Manager / Project Manager
Collaborated with several IT and marketing teams to develop and improve platform systems,
create processes that enhance customer experience, and improve sales. Improved product
content, expanded online taxonomy, and executed online marketing programs. Interviewed,
hired, trained, coached, and developed a high performing team.
• Responsible for 200,000+ Marketplace and SDF products totaling $500M+ in annual sales.
• Team increased online product count from 30,000 to 200,000+ in two years.
BestBuyForBusiness.com October 2011 - August 2012
Project Manager
Led web development team from discovery through deployment on multiple
BestBuyforBusiness.com projects. Partnered with 3rd party IT vendors to integrate components
and features into releases. Delivered web development team’s project plans, status reports,
stakeholder analysis, and communication plans. Managed team’s workflow and smoke testing
documentation on internal SharePoint site. Worked across teams to create marketing
campaigns, SEO strategies, and Omniture tracking reports for business stakeholders.
BestBuy.com – Outlet Center March 2009 - October 2011
Project Manager
Worked with designers to revamp and redesign Outlet Center pages. Coordinated effort to
streamline Outlet Center processes via SharePoint. Managed Outlet Center and worked with
product managers to mark down inventory. Monitored customer comments about Outlet Center
via CSI, Voice of the Customer, and ECC.
• Requested/received funding, and oversaw development for software to reduce BestBuy.com
SKU setup time by 90%.
BestBuy.com September 2006 - March 2009
Project Manager
Planned and prioritized complex weekly site build out under aggressive timelines. Organized and
executed the online strategy developed by the business teams. Collaborated with content and
business teams to create weekly promotions. Managed and tracked several projects for senior
directors, content teams, and product managers. Assigned change requests and executed
requests within cross-functional teams. Acted as a liaison and maintained lines of
communication between content teams and business managers. Researched competitive
pricing, marketing tactics, and website designs of competing companies.
3. INTERNSHIP EXPERIENCE
Target - Human Resources June 2005 - August 2005
Project Manager Intern
Managed and created the weekly scheduling system for 200+ employees. Granted donation
requests from non-profit organizations. Assisted in payroll administration functions and
processed store merchandise supply orders.
EDUCATION
University of Minnesota - Minneapolis, MN 2006
Bachelor of Science - Retail Merchandising and Management
Project Management Institute - Newtown Square, PA 2015
Certified Project Management Professional