Maureen Porter has over 7 years of experience in project management and sales operations. She currently works as an Implementation Consultant at TriNet, where she leads clients through the implementation process and ensures a positive customer experience. Previously, she spent 3 years as a Sales Operations Specialist at TriNet, providing operational support to the sales team. She also has experience in marketing, advertising, and account coordination. Maureen has strong skills in Microsoft Office, Salesforce, and other systems.

1. Maureen Porter
San Francisco, CA
suga.ribs@gmail.com
530-400-6344
Summary of Qualifications
 7+ years of project management and resource coordination
 4+ years in a sales operations and implementation in PEO industry
 Proficient in Microsoft Office Suite, Salesforce.com, CallidusCloud CPQ, DocuSign DTM, PeopleSoft
CRM, PeopleSoft HCM, HRPassport
 Excellent written and verbal communication skills
 Exceptional task and time management skills
Experience
TriNet – Implementation Consultant – 2014 to Present
 Lead clients through all aspects ofTriNet’s implementation including planning, customer setup policies
and rules, benefit selection and funding methods, employee setup,data validation, TriNet systems and
process training, and first payroll processing
 Act as liaison/facilitator across technical and operational departments to resolve implementation issues as
necessary to meet client’s needs and go-live timeline requirements
 Ensure all aspects ofthe onboarding process result in an outstanding customerexperience
 Serve as client advocate within TriNet to identify and resolve or escalate product/service issues,detracting
from an optimal client implementation experience, as needed
TriNet – Sales Operations Specialist – 2011 to 2014
 Operational support for nationwide sales team, including proposalgeneration and contract management
 Worked closely with sales and service teams resulting in successfulonboarding ofnew clients
 Managed all documentation provided by clients for compliance in regards to benefits and risk underwriting
 Facilitated systems troubleshooting and testing for enhancements and process improvements
 Developed and implemented strategic training programs for Sales and Sales Ops teams
 Integral member of the Triumph 2014 Project Team
QuinStreet – Media Associate – 2010
 Evaluated and created strategies for company’s marketing and advertising vertical needs
 Developed and implemented appropriate plans for client’s goals and success
 Established relationships with new clients from referrals and creative networking campaigns
 Utilized Search Engine Optimization tools and resources to increase traffic and page views
 Link Building - Including; keyword research, content editing, management of link building initiatives, and
content enhancement
Gauger & Associates – Account Coordinator – 2006 to 2009
 Managed inter-departmental communication between Account Executives and Creative Teams
 Managed client relationships and presented recommendations to senior management teams
 Developed functional data spreadsheets foranalysis of weekly sales and traffic reports
Education
2001-2005 Bachelor of Arts - American Studies
University of California at Davis