1. Maureen Porter
San Francisco, CA
suga.ribs@gmail.com
530-400-6344
Summary of Qualifications
7+ years of project management and resource coordination
4+ years in a sales operations and implementation in PEO industry
Proficient in Microsoft Office Suite, Salesforce.com, CallidusCloud CPQ, DocuSign DTM, PeopleSoft
CRM, PeopleSoft HCM, HRPassport
Excellent written and verbal communication skills
Exceptional task and time management skills
Experience
TriNet – Implementation Consultant – 2014 to Present
Lead clients through all aspects ofTriNet’s implementation including planning, customer setup policies
and rules, benefit selection and funding methods, employee setup,data validation, TriNet systems and
process training, and first payroll processing
Act as liaison/facilitator across technical and operational departments to resolve implementation issues as
necessary to meet client’s needs and go-live timeline requirements
Ensure all aspects ofthe onboarding process result in an outstanding customerexperience
Serve as client advocate within TriNet to identify and resolve or escalate product/service issues,detracting
from an optimal client implementation experience, as needed
TriNet – Sales Operations Specialist – 2011 to 2014
Operational support for nationwide sales team, including proposalgeneration and contract management
Worked closely with sales and service teams resulting in successfulonboarding ofnew clients
Managed all documentation provided by clients for compliance in regards to benefits and risk underwriting
Facilitated systems troubleshooting and testing for enhancements and process improvements
Developed and implemented strategic training programs for Sales and Sales Ops teams
Integral member of the Triumph 2014 Project Team
QuinStreet – Media Associate – 2010
Evaluated and created strategies for company’s marketing and advertising vertical needs
Developed and implemented appropriate plans for client’s goals and success
Established relationships with new clients from referrals and creative networking campaigns
Utilized Search Engine Optimization tools and resources to increase traffic and page views
Link Building - Including; keyword research, content editing, management of link building initiatives, and
content enhancement
Gauger & Associates – Account Coordinator – 2006 to 2009
Managed inter-departmental communication between Account Executives and Creative Teams
Managed client relationships and presented recommendations to senior management teams
Developed functional data spreadsheets foranalysis of weekly sales and traffic reports
Education
2001-2005 Bachelor of Arts - American Studies
University of California at Davis