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SAC330 Professionalism and professional relationships
- 2. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Acting in a Professional
Manner
A professional is a person who has specialized training for a
particular career and who acts in conscientious, appropriate
ways in the workplace.
- 3. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Being a Professional Involves
Dressing appropriately.
Being organized and timely and accurately recording
meetings with colleagues and clients.
Being prepared for meetings.
Acting responsibly at all times.
- 4. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Being a Professional Involves,
Cont’d
Behaving as a mature adult
Using language that is culturally appropriate, age
appropriate, understandable, and not offensive.
Speaking honestly and with integrity.
Knowing how to communicate to clients of all ages and
backgrounds as well as to fellow practitioners.
- 5. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Professional Roles
Each setting has different expectations.
Roles vary based on:
Different ages and backgrounds of clients.
System size - individuals, groups, families, and
organizations.
Level of training or education.
- 6. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Advocating for Change
Being professional goes beyond what you do in your
interactions with colleagues and clients.
Being aware of the social, political, economic and cultural
factors that impact individuals, families, groups and
institutions, and advocating for their betterment.
Advocating for adequate services for all.
- 7. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Developing a Professional
Identity Involves:
Knowing what it means to be a practitioner of your
particular discipline.
Knowing what activities, knowledge, and skills identified
by licensing boards and professional organizations relate
to your discipline.
Defining your area of
competence for your clients.
- 8. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Maintaining Respectful,
Productive Relationships with
Colleagues
Working cooperatively in interdisciplinary teams.
Working together effectively requires knowledge of and
respect for the other professionals’ expertise.
Different professionals often work toward the same goal
using different methods.
- 9. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Using Supervision and
Consultation
Your supervisor will help evaluate your level of
competency by:
Providing feedback about your use of skills.
Helping you figure out how to rectify problems, learn from
mistakes, and improve skills.
Consultation involves meeting with an expert who can
help you solve a particular dilemma or problem.
- 10. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Engaging in Career-long
Learning
Being a professional means:
Being dedicated to on-going learning or professional
development.
Remaining current on best practices related to work with
your clients.
Social media and technology provide opportunities to
learn about relevant topics for your chosen profession.
- 11. Copyright © 2018 Cengage Learning. All
Rights Reserved.
Unique Nature
of Professional Relationships
Relationships between a practitioner and client are
unique in a number of ways:
Collaborative
Goal-directed
Purposeful
Time-limited
Fiduciary
Unequal
Practitioner must set aside personal opinions,
judgments, and values