This document provides an overview of the Royal HaskoningDHV engineering consultancy firm, including its core values known as "Being BrITE". The document outlines the firm's vision to be a leading global engineering consultancy and describes its values of Brightness, Integrity, Team Spirit, and Excellence. It then provides examples of behaviors that exemplify each value, as well as additional leadership examples and suggested development actions to strengthen alignment with the values.

1. Being BrITE
Royal HaskoningDHV Core Values

2. Our values support our Vision:
To be a strong, global independent engineering
consultancy – sustainable and leading in our markets.
Together we create an inspiring environment that we can
be proud of and people will want to join.
This booklet is intended to help you make our values
tangible by giving concrete examples of related
behaviour and by suggesting development actions which
people can take.These can be used for self-evaluation
and as a basis for agreeing actions during Performance
& Development management discussions.
It is a start for a good dialogue.The best actions are
defined with knowledge of yourself, your role and your
ambitions.
By explicitly stating our ambitions as a company in
terms of our Vision, Mission and Values, we make it
clear who we are and what our stakeholders (clients,
employees, shareholders and others) can expect of us:
that we are BrITE! This goes hand in hand with our
promise,“Enhancing Society Together”.
BrITE
Brightness: We keep an open mind to ideas that lead to
the best solutions for our clients.We innovate and are
eager to lead by inspiration.
Integrity: We care about our clients, our staff and society
as a whole.We create integrated and pragmatic solutions
for sustainable interaction with a high respect for people
and their environment.We have zero tolerance for non
compliance with our integrity code.
Team spirit: Our way of working is pro–active, open and
inclusive.
Excellence: We deliver on our promises and strive to
continuously improve the added value of our services.
Being BrITE
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Royal HaskoningDHV Core Values Being BrITE

3. BrIghtness Example behaviours Additional examples in leadership roles
Creativity
Energy
Pride
n Enjoys and shows passion for our work.
n Eager to learn: open mind to new ideas and
developments in the market, demonstrates
a curious and exploring mind-set.
n Is resilient and maintains effectiveness in a
changing environment.
n Connects with others easily, communicates
simply and effectively.
n Independent, resourceful and innovative.
Puts forward ideas and potential solutions.
n Applies best practice and imaginative ideas
to different situations.
n Entrepreneurial and commercial: creates
business opportunities for self and others.
n Delivers client value by strategic insights,
innovative and creative solutions and
enables the client to improve business
performance.
n Applies original thinking to improve
processes, methods, systems or services.
Considers radical or unconventional
approaches.
n Sets a good example, models
desired behaviour.
n Motivates and empowers. Creates a
positive work climate.
n Energises and inspires others.
n Agility – looks ahead and moves
fast.
n Encourages new ideas and
generates and maintains a creative
environment. Drives and fosters
innovation.
n Develops and communicates a
vision of challenging goals, growth
and progress.
Examples of actions to build on Brightness
n Learn a new skill, even one not directly connected to your field.
n Improve your presentation skills, listening skills, writing skills.
n Spend time with a different generation.
n Explore how a new technology development can impact your field.
n Stay abreast on RHDHV innovations and services to see whether they could add value to your clients. Agree to learn
more about specific ones.
n Make“x”number of new external connections in areas where company wants more visibility.
n Participate (or lead) in a BL, GC or company improvement initiative.
n Compete in a significant competition in your field. Involve others in the company to help make the best submission.
n Recognise brightness in someone else and help build on it.
n Participate in a networking programme or Toastmasters.
n Organise a“lessons learned”session from a failure and take responsibility for ensuring a path forward.
n When visiting another RHDHV location, hold a presentation or workshop on your field of expertise or make a point of
finding out about their special expertise or needs.
n Explore how an expertise from your field could apply to another Business Line or Corporate Group or the other way
around. Make contacts and a plan.
n (Co) author a publication or presentation, e.g. with a client or colleague.
n Lead or participate in a brainstorming or co-creation workshop in your field. Be sure that this includes external
parties who could be interesting for our business.
n Join or (even better) chair a professional platform or a work group within a platform.
n Explore trends, needs not met, or a possible game-changer in your field.Translate this to how it could improve our
performance and/or an earning model.
Brightness
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Royal HaskoningDHV Core Values Being BrITE

4. Integrity Example behaviours Additional examples in leadership roles
Committed
Genuine
Responsible
n Understands, upholds and complies with
company core values, policies and practices.
n Adopts a mature style in dealing with
others.
n Presents a strong, professional positive.
image to others at all times.This image
is consistent with all people. (clients,
colleagues, management, peers, partners,
suppliers, etc.).
n Unquestionable personal and professional
ethical behaviour.Takes action based on
values even when it is not easy to do so.
n Enhances client relationships by building
productive relationships and mutual trust
throughout the client’s organisation.
n Embraces diversity and respects
differences.
n Is sensitive to the effect of own actions on
other parts of the organisation.
n Applies good judgment about perception
as well as reality regarding responsible,
reliable and trustworthy behaviour.
n Demonstrates a high level of respect for
society and the environment. Looks for
integrated solutions that benefit the whole.
n Understands the company strategy
and direction.
n Accepts responsibility.
n Owns the message, supports
decisions and acts as a role model
for others.
n Takes ownership for overall results
and effective integration.
n Spurs others to ethical behaviour.
n Sees to it that our solutions really
do enhance society. Incorporates
sustainability and corporate
responsibility into the business.
Examples of actions to build on Integrity
n Become familiar with the Global Code of Business Principles and Integrity Management System. Explain it to others.
n Learn more about sustainability and identify ways to incorporate it into your work, engage others.
n Identify the stake-holders related to your internal or external project, learn their needs and concerns and
communicate regularly and openly.
n Apply appropriate parts of the integrity management system in your day-to-day work, such as with contractor
clauses.
n Learn about another culture.
n Join or organise an activity that benefits the community.
n Join or chair a community association.
n Scan key work processes in your discipline against IMS and identify any areas which we could improve.
n Present your profession at a school, see how you can help educators or coach students.
n Take on a role in the Integrity Management System (IMS).
Integrity
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Royal HaskoningDHV Core Values Being BrITE

5. Team Spirit Example behaviours Additional examples in leadership roles
Inclusive
Partnering
Appreciative
n Shows respect for others.
n Openly recognises the contribution of
others.
n Takes time to assist others. Contributes to
knowledge transfer.
n Promotes a team spirit within and outside
department.
n Stimulates and values individual and team
contribution.
n Works to make client feel they are part of
same team.
n Utilises and grows internal and external
networks.
n Cooperates and works towards solutions
that generally benefit all involved.
n Partners effectively, internally and
externally. Develops long term
relationships.
n Works cooperatively with others to
accomplish company objectives. Takes
decisions based on overall benefit to the
company.
n Inclusive, proactively reaches out. Builds
and develops appropriate relationships
with peers, colleagues and clients at all
levels.
n Enables team to work together to
common objectives and ensures
that the team delivers as agreed.
n Promotes appropriate external
collaboration.
n Celebrates achievements.
n Puts interests of the company
above interests of‘own’ team. Drives
‘whole business’performance
beyond local / BL needs.
n Effectively draws on the full
resources of the company to add
value. Proactively goes across
units and borders and engages
with corporate groups to support
business.
Examples of actions to build on Team spirit
n Get to know “x”new colleagues.
n Get involved with a collaboration project.
n Join a new network or take a more active role where you are already a member.
n Be proactive about celebrating successes in your team. Plan ahead for it.
n If working on an international or multi-national project, learn about the other cultures.
n Proactively share things from your culture with others on your team. Can you make it fun?
n Promote diversity in the teams that you are on – who is not represented but should be?
n Learn basics of another language related to your work.
n Create opportunities to share positive news about and within your team.
n Organise peer group sessions.
n Mentor or be mentored.
n Organise or lead something around change management , where the positive opportunities generate energy.
n Hold a workshop where-in different stake-holders can be open about what they want to accomplish, so that the
team can see how to achieve this or adjust expectations.
n Arrange for inspiring speakers. Consider internal experts, clients partners and suppliers.
Team Spirit
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Royal HaskoningDHV Core Values Being BrITE

6. Excellence Example behaviours Additional examples in leadership roles
Results
Mastery
Leading
n Demonstrates high standard for the
quantity and quality of work.
n Appropriately adheres to rules and
procedures to maintain the standards and
professionalism of the company.
n Takes accountability. Delivers as promised.
Maintains performance under pressure and
/ or opposition.
n Demonstrates a “will-to-win”, through
perseverance, determination and
decisiveness.
n Client focus. Works to know the world
of the client. Seeks and addresses the
questions behind the question.
n Safeguards company profitability.
n Works to understand the business benefits
and commercial realities from both the
client’s and company’s perspective.
n Seeks mastery and continuous
improvement of self and others. Presents
ideas aimed at improvement.
n Drives effectiveness. Acts quickly and boldly
in problematic situations.
n Builds on what others have created, rather
than reinventing the wheel.
n Meets and exceeds externally recognised
standards.
n Makes clear what is expected of
(individual) team members. Gives
sufficient direction, including needs
and requirements.
n Sets challenging targets for self and
team, and works with commitment
to achieve them.
n Develops capabilities: own, others,
company, client, community.
n Builds value by positioning RHDHV
to achieve profitable revenue
growth.
n Holds people accountable for
performance. States consequences
and addresses performance issues
openly and directly.
n Is (externally) recognised as a
thought leader.
Examples of actions to build on Excellence
n Stay abreast of developments in your field. Read, take courses, participate in platforms.
n Know and apply the standard processes related to your work.
n If you believe a process can be improved, work with others to do so, instead of ignoring it.
n Identify externally recognised standards by which we can benchmark or learn from.
n Identify who is the best at something and why. What can we learn and change from this?
n Communicate expectations clearly and schedule time for feedback.
n Contribute to company e.g. knowledge through PRS, the Knowledge Broker Network.
n Learn more about your client. Find a reason to meet on a regular basis, read annual reports and publications. Learn
about their competitors. Share market developments with your client counterpart.
n Know our business (earning) models and what you can do to enhance profitability. Share this with others on your
team.Track how your project is doing, even if you are not the project manager.
n Learn to interpret financial indicators.
n Become involved with a university or technical school around your field - teach, provide cases, co-create, participate in
juries.
n Enhance your and our company profile through presentations, interviews and publications. Emphasise a higher level
view and impact on society in addition to demonstrating technical/professional competencies.
Excellence
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Royal HaskoningDHV Core Values Being BrITE
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Royal HaskoningDHV Career Global Positioning System

7. World-wide expertise delivered locally
Royal HaskoningDHV is an independent, international project management,
engineering and consultancy service provider. Ranking globally in the top of the
independently owned, non-listed engineering companies and top 40 overall, the
company’s 7,000 staff provide services across the world from more than 100 offices
in over 35 countries.
Our connections
Innovation is a collaborative process, which is why Royal HaskoningDHV works in
association with clients, project partners, universities, government agencies, NGOs
and many other organisations to develop and introduce new ways of living and
working to enhance society together, now and in the future.
Memberships
Royal HaskoningDHV is a member of the recognised engineering and
environmental bodies in those countries where it has a permanent office base.
Royal HaskoningDHV consultants, engineers, architects, planners, environmental
and other specialists are members of their individual branch organisations in their
various countries.
royalhaskoningdhv.com