An overview of the results from Atlas Cloud's inaugural 'IT for the Modern Workplace' survey. Giving insight into the current state of workplace IT and how it can be improved upon.
3. Modern Workplace Survey 2019ATLAS CLOUD
OUR AIM:
• To learn about office-based IT usage directly from users
themselves.
• Identify modern day usage requirements and whether they are being
met.
• Usage regarding: Productivity, Flexibility, Security and Compliance.
THE MODERN WORKPLACE SURVEY
4. Modern Workplace Survey 2019ATLAS CLOUD
METHODOLOGY
1622
Total Responses
376
Removed Responses
1246
Total Sample
Education
Public
Sector
Finance
Professional
Services
Utility/
Energy
Recruitment
RetailCharity
Leisure,
Sport &
Tourism
Technology
Engineering
Construction
Responses
from 12
different
industries
9%
26%
25%
40%
1-10
11-100
101-1k
1k+
Company Size
(employees)
6. Modern Workplace Survey 2019ATLAS CLOUD
Multi-factor authentication (MFA) reduces reliance on a single point of failure: passwords.
SECURITY & COMPLIANCE
9 out
of 10
Companies that
don’t use MFA
8.3%
Companies that use MFA
Lowest Adoption (0%!)
Highest Adoption (18.9%)
7. Modern Workplace Survey 2019ATLAS CLOUD
SECURITY & COMPLIANCE
User awareness training is recommended by the National
Cyber Security Centre.
We asked about awareness of:
• Social engineering, email impersonation and phishing
• CEO Fraud – the most common threat
28.5%
User
awareness
65%
Partial
awareness
14%
No
awareness
21%
Full
awareness
Highest Awareness (36%) Lowest Awareness (15.6%)
8. Modern Workplace Survey 2019ATLAS CLOUD
The National Cyber Security Centre also recommends blocking user access to USB data
sticks.
SECURITY & COMPLIANCE
2 out
of 5
Users have memory
sticks blocked
61%
Reported open USB
usage
Lowest Restriction (14%)
Highest Restriction (65%)
9. Modern Workplace Survey 2019ATLAS CLOUD
SECURITY & COMPLIANCE
IT always recommend saving files on the office shared drive, not
individual devices. But what do users actually do?
1 in 3
Users store data
correctly
65%
Of users reported using
their device
Lowest Compliance (14%)
Highest Compliance (42%)
15.5%
Of users never store data
correctly
11. Modern Workplace Survey 2019ATLAS CLOUD
Working remotely and working remotely effectively.
PRODUCTIVITY & FLEXIBILITY
Almost 2
in 3
Have the ability to
work from home
35%
Of office workers have no
ability to work from home
Lowest Adoption (30%)
Highest Adoption (85%)
Only
1 in 3
Can do 100% of their
tasks from home
65%
Are constrained to the office
Lowest Adoption (17%)
Highest Adoption (66%)
12. Modern Workplace Survey 2019ATLAS CLOUD
How many office workers are tied to the same device?
PRODUCTIVITY & FLEXIBILITY
3 out
of 4
Office workers are
device-dependant
26%
Of office workers can work
from multiple devices
Most device-dependant (88.9%)
Least device-dependant (66.7%)
13. Modern Workplace Survey 2019ATLAS CLOUD
How many passwords do people have to remember and use to access their work?
PRODUCTIVITY & FLEXIBILITY
1 out
of 3
Office workers have
remember six or
more passwords
33%
Office workers have to
remember 5+ passwords
Most likely 5+ passwords (53.8%)
Least likely 5+ passwords (91.1%)
14. Modern Workplace Survey 2019ATLAS CLOUD
How often does IT fail on users? We asked about crash likelihood.
PRODUCTIVITY & FLEXIBILITY
Almost
1/4
Reported computers
crashing at least
once per day
23%
Crashes at least once/day
Least performance issues (9%)
Most performance issues (54%)
37.5%
Hosted Desktops least likely to
crash
Qualitative survey, hosted at modernworkplacesurvey.com
MFA: An additional verification code
Why: Decreases reliance on single point of failure
How: Token on keyring or mobile
Engineering & Manufacturing (3%), Construction & Property (3.5%), Professional Services (4%)
IT, Financial Services, Charity & Not-for-Profit (11-12%)
User awareness: Introducing the “Human firewall”
Recommended by Government, tech can only go so far
Do yourself or hire in specialists
Also good
Finance: 51%, Professional Services: 40%
Also Bad:
Engineering & Manufacturing: 16%