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MODERN WORKPLACE SURVEY
Ben Tomlinson – Marketing Manager
Modern Workplace Survey 2019ATLAS CLOUD
ABOUT THE SURVEY
Modern Workplace Survey 2019ATLAS CLOUD
OUR AIM:
• To learn about office-based IT usage directly from users
themselves.
• Identify modern day usage requirements and whether they are being
met.
• Usage regarding: Productivity, Flexibility, Security and Compliance.
THE MODERN WORKPLACE SURVEY
Modern Workplace Survey 2019ATLAS CLOUD
METHODOLOGY
1622
Total Responses
376
Removed Responses
1246
Total Sample
Education
Public
Sector
Finance
Professional
Services
Utility/
Energy
Recruitment
RetailCharity
Leisure,
Sport &
Tourism
Technology
Engineering
Construction
Responses
from 12
different
industries
9%
26%
25%
40%
1-10
11-100
101-1k
1k+
Company Size
(employees)
Modern Workplace Survey 2019ATLAS CLOUD
THE RESULTS
SECURITY & COMPLIANCE
Modern Workplace Survey 2019ATLAS CLOUD
Multi-factor authentication (MFA) reduces reliance on a single point of failure: passwords.
SECURITY & COMPLIANCE
9 out
of 10
Companies that
don’t use MFA
8.3%
Companies that use MFA
Lowest Adoption (0%!)
Highest Adoption (18.9%)
Modern Workplace Survey 2019ATLAS CLOUD
SECURITY & COMPLIANCE
User awareness training is recommended by the National
Cyber Security Centre.
We asked about awareness of:
• Social engineering, email impersonation and phishing
• CEO Fraud – the most common threat
28.5%
User
awareness
65%
Partial
awareness
14%
No
awareness
21%
Full
awareness
Highest Awareness (36%) Lowest Awareness (15.6%)
Modern Workplace Survey 2019ATLAS CLOUD
The National Cyber Security Centre also recommends blocking user access to USB data
sticks.
SECURITY & COMPLIANCE
2 out
of 5
Users have memory
sticks blocked
61%
Reported open USB
usage
Lowest Restriction (14%)
Highest Restriction (65%)
Modern Workplace Survey 2019ATLAS CLOUD
SECURITY & COMPLIANCE
IT always recommend saving files on the office shared drive, not
individual devices. But what do users actually do?
1 in 3
Users store data
correctly
65%
Of users reported using
their device
Lowest Compliance (14%)
Highest Compliance (42%)
15.5%
Of users never store data
correctly
Modern Workplace Survey 2019ATLAS CLOUD
THE RESULTS
PRODUCTIVITY & FLEXIBILITY
Modern Workplace Survey 2019ATLAS CLOUD
Working remotely and working remotely effectively.
PRODUCTIVITY & FLEXIBILITY
Almost 2
in 3
Have the ability to
work from home
35%
Of office workers have no
ability to work from home
Lowest Adoption (30%)
Highest Adoption (85%)
Only
1 in 3
Can do 100% of their
tasks from home
65%
Are constrained to the office
Lowest Adoption (17%)
Highest Adoption (66%)
Modern Workplace Survey 2019ATLAS CLOUD
How many office workers are tied to the same device?
PRODUCTIVITY & FLEXIBILITY
3 out
of 4
Office workers are
device-dependant
26%
Of office workers can work
from multiple devices
Most device-dependant (88.9%)
Least device-dependant (66.7%)
Modern Workplace Survey 2019ATLAS CLOUD
How many passwords do people have to remember and use to access their work?
PRODUCTIVITY & FLEXIBILITY
1 out
of 3
Office workers have
remember six or
more passwords
33%
Office workers have to
remember 5+ passwords
Most likely 5+ passwords (53.8%)
Least likely 5+ passwords (91.1%)
Modern Workplace Survey 2019ATLAS CLOUD
How often does IT fail on users? We asked about crash likelihood.
PRODUCTIVITY & FLEXIBILITY
Almost
1/4
Reported computers
crashing at least
once per day
23%
Crashes at least once/day
Least performance issues (9%)
Most performance issues (54%)
37.5%
Hosted Desktops least likely to
crash
ANY QUESTIONS?

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The Future of the Modern Workplace Event 2019 - IT for the Modern Workplace Survey

  • 1. MODERN WORKPLACE SURVEY Ben Tomlinson – Marketing Manager
  • 2. Modern Workplace Survey 2019ATLAS CLOUD ABOUT THE SURVEY
  • 3. Modern Workplace Survey 2019ATLAS CLOUD OUR AIM: • To learn about office-based IT usage directly from users themselves. • Identify modern day usage requirements and whether they are being met. • Usage regarding: Productivity, Flexibility, Security and Compliance. THE MODERN WORKPLACE SURVEY
  • 4. Modern Workplace Survey 2019ATLAS CLOUD METHODOLOGY 1622 Total Responses 376 Removed Responses 1246 Total Sample Education Public Sector Finance Professional Services Utility/ Energy Recruitment RetailCharity Leisure, Sport & Tourism Technology Engineering Construction Responses from 12 different industries 9% 26% 25% 40% 1-10 11-100 101-1k 1k+ Company Size (employees)
  • 5. Modern Workplace Survey 2019ATLAS CLOUD THE RESULTS SECURITY & COMPLIANCE
  • 6. Modern Workplace Survey 2019ATLAS CLOUD Multi-factor authentication (MFA) reduces reliance on a single point of failure: passwords. SECURITY & COMPLIANCE 9 out of 10 Companies that don’t use MFA 8.3% Companies that use MFA Lowest Adoption (0%!) Highest Adoption (18.9%)
  • 7. Modern Workplace Survey 2019ATLAS CLOUD SECURITY & COMPLIANCE User awareness training is recommended by the National Cyber Security Centre. We asked about awareness of: • Social engineering, email impersonation and phishing • CEO Fraud – the most common threat 28.5% User awareness 65% Partial awareness 14% No awareness 21% Full awareness Highest Awareness (36%) Lowest Awareness (15.6%)
  • 8. Modern Workplace Survey 2019ATLAS CLOUD The National Cyber Security Centre also recommends blocking user access to USB data sticks. SECURITY & COMPLIANCE 2 out of 5 Users have memory sticks blocked 61% Reported open USB usage Lowest Restriction (14%) Highest Restriction (65%)
  • 9. Modern Workplace Survey 2019ATLAS CLOUD SECURITY & COMPLIANCE IT always recommend saving files on the office shared drive, not individual devices. But what do users actually do? 1 in 3 Users store data correctly 65% Of users reported using their device Lowest Compliance (14%) Highest Compliance (42%) 15.5% Of users never store data correctly
  • 10. Modern Workplace Survey 2019ATLAS CLOUD THE RESULTS PRODUCTIVITY & FLEXIBILITY
  • 11. Modern Workplace Survey 2019ATLAS CLOUD Working remotely and working remotely effectively. PRODUCTIVITY & FLEXIBILITY Almost 2 in 3 Have the ability to work from home 35% Of office workers have no ability to work from home Lowest Adoption (30%) Highest Adoption (85%) Only 1 in 3 Can do 100% of their tasks from home 65% Are constrained to the office Lowest Adoption (17%) Highest Adoption (66%)
  • 12. Modern Workplace Survey 2019ATLAS CLOUD How many office workers are tied to the same device? PRODUCTIVITY & FLEXIBILITY 3 out of 4 Office workers are device-dependant 26% Of office workers can work from multiple devices Most device-dependant (88.9%) Least device-dependant (66.7%)
  • 13. Modern Workplace Survey 2019ATLAS CLOUD How many passwords do people have to remember and use to access their work? PRODUCTIVITY & FLEXIBILITY 1 out of 3 Office workers have remember six or more passwords 33% Office workers have to remember 5+ passwords Most likely 5+ passwords (53.8%) Least likely 5+ passwords (91.1%)
  • 14. Modern Workplace Survey 2019ATLAS CLOUD How often does IT fail on users? We asked about crash likelihood. PRODUCTIVITY & FLEXIBILITY Almost 1/4 Reported computers crashing at least once per day 23% Crashes at least once/day Least performance issues (9%) Most performance issues (54%) 37.5% Hosted Desktops least likely to crash

Editor's Notes

  1. Qualitative survey, hosted at modernworkplacesurvey.com
  2. MFA: An additional verification code Why: Decreases reliance on single point of failure How: Token on keyring or mobile Engineering & Manufacturing (3%), Construction & Property (3.5%), Professional Services (4%) IT, Financial Services, Charity & Not-for-Profit (11-12%)
  3. User awareness: Introducing the “Human firewall” Recommended by Government, tech can only go so far Do yourself or hire in specialists
  4. Also good Finance: 51%, Professional Services: 40% Also Bad: Engineering & Manufacturing: 16%
  5. Charity & Construction/Property