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Metra Computer Business Center Building, 7th Floor, Unit no: 701,
April 2013 up to present Khaled Bin Al Waleed Road, Bank Street, Bur Dubai,
Dubai, United Arab Emirates
HP Workshop Team Leader
Allocate the workload to assigned team for on bench and on site repair.
Ensure adequate maintenance of tools, equipment, and other materials in the department.
Ensure all activities are carried out with compliance to standard operating procedure
Maintain Certification status of the team
Assess impact of delays, interruptions or changes in plans and implement appropriate courses of
action to minimize issues.
Provide advice and technical assistance to team members.
Review the monthly performance in collaboration with other team leaders to determine where
improvements can be made.
Analyze current procedures and activities to identify and present opportunities for improvement.
Maintain good relationships with customers by meeting and exceeding their expectations.
Undertake additional related responsibilities as required.
Ensure that all the technicians are with up to date trainings.
Warehouse Team Leader
Follows and implements company policies and regulations
Meets warehouse operational standards by contributing warehouse information to strategic
plans and reviews; implementing workshop, productivity, quality, and customer-service
standards; resolving problems; identifying warehouse system improvements.
Acts as alternative in the absence of Manager, formulation of newly/improved system for location,
assist in the implementation of new procedures
Responsible for the safekeeping of company property and make sure that hygiene is maintained
throughout the warehouse.
Responsible for completion and prompt submission of all related paperwork and the provision of
other information as requested.
Continuously monitor the performance and activities of the warehouse through the use of KPIs.
Controls inventory levels by conducting physical counts; reconciling with data in SAP System.
Other Task Assigned:
Submit report to the Service Center Manager regarding monthly income
Formulation of standard process (Reception, Workshop, and Warehouse)
Document Controller related to manual, forms, SOP, and WI of the company
Responsible in processing service PO of the service center
Responsible in the continuous improvement in the Service center
• Handling sales of spare parts & negotiating on price, costs, delivery & specifications with buyers
• Customer handling by dealing with all enquiries in a professional and courteous manner, in person, on
• Creating system invoice using SAP System.
To work in dynamic, professional and
enterprising environment that will
enable me to use my talent and skills
as well as contribute to organization’s
goals and which would provide
excellent opportunities for career
advancement and personal growth.
BS Industrial Engineer
Flat #301 Al Maidan, Tower 2. Deira, Dubai UAE
Phone: (+971) 55 902 1408
EPSON Precision Philippines Inc. SEPZ, LIMA Technology Center, Lipa City
July 2011 to October 2012 Batangas, Philippines
Implements administrative control and discipline according to established procedures
To immediately report unsafe condition, unsafe practices, unsafe behavior, near miss situations,
incidents, accidents and emergencies to the concerned surior/s or sections
To make suggestions and implement corrective action in order to eliminate or reduce workplace
Reviews procedures to conform with ISO requirements and EPSON operating procedures
To work in accordance with all EPPI safety practices and procedures
Reports immediately quality and parts abnormality concerning parts found in the assigned area
Update Standard Working Procedure base on the existing process implemented
Trains, disciplines and evaluates performance of subordinates
Participates in companywide activity
Knowledge of ERP system like SAP
Good with MS Visio and MS Office
Possess general personal skills like analytical, organizing and communication
Good communication and leadership skills, multi – tasked and highly motivated to work
Basic knowledge in Auto Cad/Photoshop
Initiative, reliability, stress tolerance, and type speed
Excellent spelling, grammar and attention to detail
Time management, interpersonal skills
COLLEGE Bachelor of Science in Industrial Engineering
(2006 till 2011) Batangas State University
Lipa City Batangas, Philippines
TRAININGS AND SEMINARS
One Page User Training January 26, 2015
Comptia Strata : IT for Sales February 24, 2014
Chemical Handling and Spill Response November 18, 2011
ONE Epson training November 18, 2011
Kiken Yochi and Safety Readiness Standard Training October 25, 2011
Fire Extinguisher Awareness Orientation September 28,2011
Corporate Social Responsibility Awareness Orientation September 6, 2011
Business Planning and Control System Training July 19~22, 2011
Computer Aided Design and Manufacturing February 23, 2011
World Class Manufacturing / Kaizen February 23, 2011
Production Planning: Training and Awareness February 18, 201
Market Leadership Through Cutting Edge Advertising January 29, 2011
Six Sigma White Belt Training “Beyond Thinking” January 8 and 15, 2011
Six Sigma Service November 20, 2010
Lean Manufacturing November 20, 2010
Date of Birth : April 12, 1990
Age : 26 years old
Nationality : Filipino
Civil Status : Single
Height : 5’2”
Visa Status : Employment Visa