1. ARAMA ERUERA
PERSONALPROFILE I am a highly motivated individual and enjoy supporting colleagues, clients and employers,
particularly within the area of Law. Understanding who my employers and clients are, clear
communication, and helping deliver clients’ needs to a high standard is a vital part of my work
ethic. I instinctively look for opportunities to learn and acquire new skills and develop
professionally. I have a natural ability to pinpoint the core problems and identify the best
solutions,whilstartfully and skillfully eliminating distractions. In particular, I enjoy identifying
ways to transformobstacles into opportunities.I easily accept responsibility and my analytical
ability helps produce accuracy and attention to detail.
I enjoy working on a variety of tasks where there is a clear startand end point. I am flexible and
adaptable, patient and persistent with an ability to use sound judgment to manage issues as
they arise. I enjoy havinggoals to work towards and take pridein achieving the desired result. I
always aim to add value to the work that I do and those around me, ensuring I deliver on every
aspect of my role. I am a proficient user of business systems, online tools and internal
processes.
I believe in relating to people from different walks of life through being positive, understanding,
usingclear communication and a good sense of humour. I have a strong senseof belief with core
values thatdrive me in life. I am most successful when able to exercise my primary strengths. I
enjoy bringing the right skills to make a difference in a workplace.
KEY COMPETENCIES Versatile, flexible and responsible work ethic
Strong ability to organise and prioritise
Strong ability to work unsupervised when required as well as in a team environment
Strong analytical skills
Ability to identify or foresee problems and develop sound solutions before they
become issues
Patient and persistent at all times
Resilient whilst working under pressure
Clear communication skills, both orally and in writing
Intermediate level Microsoft Office suite skills
Keen willingness to always continue to learn, grow and develop professionally
Excellent grasp of grammar, punctuation, spelling and exceptional attention to detail
Sense of humour
2. Page 2
Polite and courteous manner
Strong administration, office management and secretarial skills
Focussed worker with high standards
Strong ability to listen and understand people
Intermediate to advanced computing, database and word processing skills
Professional presentation standards
Proofreading skills and wide knowledge of spelling, grammar and vocabulary
Knowledge of Māori culture, Te Reo and customs
Experience working within legal environments
RELEVANT
QUALIFICATIONS
WHITIREIA POLYTECHNIC 2009 - 2011
New Zealand Law Society Legal Executive Diploma
STOTT’S CORRESPONDENCE SCHOOL
Diploma in Business and Secretarial Practice 2008 - 2009
Legal Secretary Certificate (Level 4) 2007
PROFESSIONAL
EXPERIENCE
STRICTLY SAVVY 2015-2016
Virtual Assistant
Arranging of meetings and events coordination
Travel and accommodation bookings
Coding of invoices and daily reconciliations (Xero)
General administration
Producing minutes for Local Councils
Formal meeting minute taking
Producing documents and creating templates using Microsoft Word
Business support for clients
Managing clients’ inwards and outwards mail
File and records management (Google Drive, Gel-e, Dropbox)
Arranging appointments
Maintaining strong relationship with clients
Transcribing
Analysing data and producing reports
Assistance with compliance of the Construction Contracts Act (Builders)
Legal Support
• Producing Legal Documents (transcriptions)
• Producing Templates
• File and email/calendar maintenance
• Taking messages for lawyer
• Setup and maintenance of office accounts
• Client Billing
3. Page 3
• Conveyancing Management (including use of Landonline, Webforms and Sales Direct)
STRICTLY LEGAL 2015-2016
ClientSupport Specialist
Research,writingand producingpolicies and procedures for Strictly Legal (both internal
and external)
Developing processes
Maintaining and developing members’ website login (Rocket Spark)
Drafting company Terms of Engagement
Setting up Bank Feeds into Xero
Assisting the General Manager as required
Trust Account (and IBD) management and administration
Monthly Trust Account (and IBD) reporting for law practices (Xero and Adobe Pro)
Providing Trust Account advice to administrators
Providing support to clients
Training Trust Account Supervisors and administrators how to use Xero for their Trust
accounts
Responsible for Database management
CONFIGURE EXPRESS UPPER HUTT 2014 - 2015
Administrator/Marketingcoordinator
General administration
Clientaccountmanagement (Ezi Debit)
Clientdatabaseand contracts management
Daily accounts and banking
Customer service
Sales
Coordinatinglocal events
Coordinating regional marketingprojects with national marketing
agency
Creating newsletters and updates (MailChimp)
Developing systems and processes
THOMAS DEWAR SZIRANYI LETTS 2013
Legal Secretary/PA (contract)
Secretary and PA to AssociatePartner,Associateand Senior Solicitor
Managing clientfiles
Reception and general office duties
4. Page 4
Booking meetings and liaisingwith clients
Clientbilling
Dictations - producing and proofreadingdocuments (Property, Trusts
and Estates and Litigation)
Drafting of wills and straightforward litigation documents atdirection
of lawyer
Management of Conveyancing files
Drafting ADLS agreements (via Webforms)
Landonlinee-searches
Analysing builder reports
Liaisingwith the City Councils (rates), banks (mortgages) and lawyers
when required
PerusingLIM reports
GRAEME WITHERS LAW 2012
Legal Secretary/Assistant(contract)
Personal assistantto Graeme Withers (solepractitioner/tax specialist)
Administrativeand general officemanagement duties
Transcribing,draftingand proofreadingdocuments
Managingand organisingmeeting room facilities
Clientbilling
Debt collection
Managingtrust account
Managingconveyancingfiles
GOODTIME MUSIC ACADEMY 2011 – 2012
General Manager
Managingofficeadministration
Accounts - receivableand payable(Xero) and banking
Maintainingfiles and staff contracts
Proofreadingdocuments
Maintainingclientdatabase
Management of staff
Customer service
Implementing processes and procedures
Coordinatingmeetings and catering
Coordinatingevents
5. Page 5
Created Trust Deed for Company Trust
Registered Trust
Developing presentations and initiating PilotPrograms in schools
Coordinatingfunding for the Trust (Sponsorship and donations)
STUNNING HAIR LIMITED 2011 – 2015
Business Consultant(contractwork)
Incorporatingcompany (Companies Office)
Assistancecreatingand developing systems,policies and procedures
Assistingwith contracts
General business advice(small business)
PRETTY SPOILT HAIR AND BEAUTY SALON,LOWER HUTT 2011 – 2015
Business Consultant(contractwork)
Employee contracts
Highlighting obligationsand responsibilities to employees
Assistancewith saleand purchaseof business and transfer of leases
Supporting business owner with general business matters
Developing systems and basic policies and procedures
CREDIT CONSULTANTS, LOWER HUTT 2011 – 2015
Consultant
Handlingday to day collection requirements
Liaisingwith clients, offeringsolutions and advice
Debtors reconciliation and reporting
Maintainingdatabase
Coordinating marketingprojects for clients
Research and planning
Scriptwriting
OTHER TRAINING
AND
QUALIFICATIONS
VICTORIA UNIVERSITY – 2009 - 2010
Completed Te Reo Maori Papers 101, 102 and 103
ST JOHN’S FIRSTAID CERTIFICATE (level 1) 2014
6. Page 6
REFERENCES Jo Muggeridge Director of Strictly Savvy
Strictly Savvy
04 934 5668
Email: jo@strictlysavvy.co.nz
Joy Hewitt Marketing Manager
Strictly Savvy
04 934 5668
Email: joy@strictlysavvy.co.nz