Peter McMahon is an experienced security manager with over 25 years in the security field, specializing in manned guarding. He has held positions from security officer to operational support manager, overseeing 18 sites. Most recently, he was security manager of a 2500-person call center and critical technical switch site worth over £3 billion. He is proficient in IT and security systems and seeks to further his career with his skills and experience.
1. Peter McMahon
Flat 23, 11 Sandbank Crescent,
Glasgow, G20 0PR
Tel: 0141-562-7369 (home), 07906-755324 (mobile)
Email: peter-mcmahon@virginmedia.com
uk.linkedin.com/pub/peter-mcmahon/75/32/215/
PROFILE
An experienced and highly motivated security services manager, with a keen eye for detail, I am able to
prioritise and can work on my own initiative or as well as part of a team. I have over 25 years’ operational
experience, specialising in the manned guarding sector. I have worked at all levels from security officer to
operational support manager, and have been responsible for all aspects of a portfolio containing 18 sites. Until
recent redundancy on October 10th
2014, I was responsible as the Security Manager/Deputy Soft Services
Manager, in a 2500 person call centre, and additionally, a critical technical switch site containing assets and
business in excess of £3 billion for a global telecommunications company. My skills, knowledge and experience
allowed me to gain a reputation as the “go-to“ person should a situation arise when a process or procedure
required to be implemented on the contract, often at National Level. Highly proficient in IT related tasks, in
particular Microsoft Office suite of applications.
I am seeking a position where I can utilise my skills and experience and develop my career further.
EDUCATION & TRAINING
First Aid at Work (current until February
2016)
Professional Guarding Skills
Health & Safety at Work
NVQ Skills Assessor
Standards Awareness for Assessors
Quality Improvement Process – Quality
College
Disciplinary Workshop
Achieving Customer Excellence
SIA License (current until November 2016)
Initial Training Course/City & Guilds in
Security Practices
Quality Education IV
Principles of Assignment Supervision
On the Job Coaching Skills
People Management
Managing Diversity in the Workplace
Health & Safety Risk Assessment
Health & Safety Risk Assessment – Update to
Procedures
IOSH Managing Safely
I have also undertaken the following G4S online courses:
Display Screen Equipment Assessment
Electrical Safety
Fire Safety Awareness
Health Safety
Office Safety
Working at Height
I have also recently attended Police Scotland’s ‘Project Argus’ Anti-Terrorism Awareness training.
KEY ACHIEVEMENTS
Recently responsible for overseeing the installation and implementation of an upgraded automated
access control system. Tasks included designing badge templates, configuring and designing access
levels, creating initial 2000 person database and general oversight of the installation process.
Assisted with the business achieving accreditation to ISO standards 9001, 18001 and 27001. Tasks
included evidence gathering, audit assistance and working with other departments to ensure that site
standards were compliant.
Deputising for the Service Delivery Manager (Scotland and North-East) in his absence, as POC and first
escalation point. Tasks include oversight of general operations, receiving calls etc and
prioritising/escalating where appropriate.
Building Incident Controller in the Event of a Major Incident
2. Responsible for all Fire Marshall training across all departments for staff volunteers through
informational presentations as well as conducting site safety tours
In addition to the security related experience noted, working closely with integrated facilities management has
allowed me to accumulate knowledge in the following:
EHS requirements and documentation Waste management systems and record
keeping
BMS systems COSHH
Hard & Soft Services
EMPLOYMENT EXPERIENCE
Site Security Manager October 1988 - October 2014
(Group 4/G4S until TUPE Transer to ISS – January 2014)
(ISS until TUPE Transer to Mitie – July 2014)
Responsible for the management and performance of a team of 10 highly skilled and
developed corporate security officers, providing manned guarding, reception, CCTV surveillance,
access control and incident command support to a global outsourcing company.
Provide line management responsibility to security officers including all aspects of disciplinary,
grievance and welfare issues under the guidance of the Human Resources Manager
Ensure that regular client contact is maintained by client meetings and that working relationships are
forged to ensure customer focus is paramount
Ensure Assignment Instructions & Risk Assessments are reviewed and issued annually
Ensure that all Company policies and procedures are adhered to at all times
Overall responsibility for the up keep of security equipment and reporting of faults
Deputised in the absence of the Service Delivery Manager acting as the point of contact for all matters
associated with the contract delivery.
Incident control manager in the absence of the Service Delivery Manager, implementing tried and
tested business continuity plans to control, command and recover an area in the event of a major
incident.
Management of site intruder alarm, access control and CCTV systems.
Work closely with Service Delivery Manager to ensure compliance across all aspects of the
department.
Report writing as and when required.
Ensuring that all staff training needs are kept up to date.
Included in my time with G4S was a term as Operational Support Manager in 2001, where I was
responsible for all aspects of a site portfolio containing 19 sites in and around the Glasgow area. In
addition to ensuring site compliance with general tasks as, I was also responsible for:
Conducting regular client visits, liaising with clients to ensure their needs are met and all KPI/SLA
targets were met.
Conducting regular and welfare visits to all security officers on customer sites
Uniform ordering/issuing including budgetary control
Holiday/absence planning
All site administration paperwork (Assignment Instructions, Risk Assessments, log books etc)
INTERESTS
Away from work, my main hobbies include computers, playing guitar, driving and DIY.
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