1. Malek Soussan
21119 Breezy Shore Lane
Richmond, TX 77407
Phone +18324774749
msoussan@yahoo.com
SUMMARY OF QUALIFICATIONS
Possess 17 years in development & Operations Management
Expertise in building new business and establishing strong relationships with
business partners.
Excellent recruitment, team building, training and performance evaluations of
employees and budgeting in coordination with the HR department.
Ability to manage camps/accommodation with huge numbers of occupants including
housing/camp procedures, housekeeping, health, security, safety, catering,
transportation, amenities, and maintenance.
KEY SKILLS
Customer Service delivery focused
Team leader with excellent communication skills, interpersonal and analytical skills
Result-driven, strategist, methodical approach, time management, analytical &
problem Solving
Excellent management and organizational skills, highly organized with detail oriented
Good negotiation skills, public relations and market research
Ability to work efficiently under pressure
Likes to work in multicultural environments
Bilingual Arabic and English
Good IT skills and MS packages
WORKING EXPERIENCES
TÉCNICAS REUNIDAS - Saudi Arabia – Aramco projects
Jazan Refinery and Terminal Project March 2015 - September 2015
Yanbu Export Refinery Project EPC-1 March 2012 – January 2015
Facility and Camp Manager
Development operating rules, regulations, and procedures.
Hire, train, and supervise of building service personnel.
Coordinate activities of personnel involved in repair and maintenance of facilities,
buildings, and equipment to minimize interruption and improve efficiency.
Interface with building management on maintenance, security and repair issues
for commercial buildings
Purchase building and maintenance supplies, machinery, equipment and
furniture
Manage, supervise and coordinate all camp activities to include maintenance,
general upkeep, and budgetary requirements.
Reviewed reports of expenditures from previous fiscal year and proposed
improvements to facilities in order to prepare budget estimates.
Act as direct liaison with the client to ensure all contracted services are being
performed to standard and clients expectations
Conduct frequent inspection in the designated areas to check for adherence to
standards, sanitation/litter issues, equipment problems and safety issues.
2. SAUDI OGER LTD. RIYADH – Saudi Arabia June 2010 – March 2012
Camp and Accommodations Manager
Managed a camp and accommodation site consisting of more than 3000 occupants
Responsible in overseeing all Camp office functions and implementation of day-to-
day routinely camp and housing activities.
Supervised and monitored the function of Administrator/Clerk for any updates, Data
Entry Operator for any encoding issues, and Housekeeping Group Leader for any
housekeeping issues and instruct proper action plan.
Handled and prepared job order request/contracts for any technical or any required
works in the Camp and housing department.
Handled monthly preparation/submission reports to Camp and Housing Department
Resolved health & safety issues in coordination with concerned responsibilities
Controlled time patch for the fleet to transport the labor and materials
Fruituzy Inc. March 2008 – April 2010
Co-Founder
Responsible for the business performance of the operation, including analyzing and
planning restaurant sales levels and profitability.
Organized marketing activities, such as promotional events and discount schemes.
Staff control, food control and sales
Created and executed plans for department sales, profit and staff development.
Managed budgets and agreeing them with senior management.
Responsible for cash fund operations, banking security, loss & prevention.
Coordinated staff throughout their shift, provided them with positive feedback, and
ensured that all employees adhere to the company’s uniform standards.
Responded to customer complaints.
Participant in local market enhancement program with making advertising plans.
Chevron Corporation 1998 - 2008
Corporate Convenience Store & Station Manager
Successfully organized and operated Chevron Corporate station with approximately
$250,000 sales per month per station.
Carried out necessary measures for recruiting, training and coordinating 3 stores
personnel insuring corporate image is maintained.
Worked out entire merchandising, ordering and maintenance features along with
necessary cash and inventory control.
Essential measures for coordinating particular events and promotions
Formulated daily and weekly sales and activities reports
Participant training programs to train new managers for neighboring stations
Maintained safety and environmental compliance logs. Maintained accounting books,
cash handling, and facility image and operations.
Provided clean, well-maintained facility that met company standards
Coordinated the implementation of merchandising programs image enhancements
and customer service programs.
Insured proper execution of merchandising plan including promotions, in-store
merchandising, point of purchase materials, and analysis of promotional results.
Education
ITT Technical College, Association Degree, Applied Science
M-100: THE ESSENTIALS OF COMMUNITY ASSOCIATION MANAGEMENT
Food Safety Manager Certification Program
Hazard Analysis and Critical Control Point Certification (HACCP)