1. Amy Fries Galvan
708.275.5917
614 Azuba Court, Columbia City, IN
amyjfries@gmail.com
Professional Profile Experienced Sales and Marketing & Event Planning Professional
 Building of Meaningful and Loyal Customer and Vendor Relationships
 Expert of Data Extraction & Report Generation
 Motivated to Achieve Results in Sales, Marketing and Management
Projects
 Able to Adapt Quickly & Solve Problems
 Strong Verbal and Written Skills Obtained from Presenting, Training and
Teaching Experiences
Work History July 2005 to June 2014
Resource Center Project Manager, The HON Company, Chicago, IL
 Conducting Daily End User Visits and Follow-Up
 Gaining Extensive Product Knowledge in Order to Better Serve the
Customer
 Creating a Welcoming Environment for Groups of 2 to Thousands
 Finding Solutions for Every Customer Need and Request by Working
Independently and Knowing where to Find Answers
 Working with Sales Ops, Load Planners and Customer Service to Assure
On-Time and On-Budget Product Delivery
 Leading 3-6 Projects of Varying Size and Scope Each Year in Sales,
Marketing and Trade Events
May 2004 to June 2005
Account Manager, Lead Generation, Meetings Database Institute, Chicago, IL
 Finding Efficient Ways to Track & Report
 Creating Artistic Prospecting, Cold Calling and Lead Creation for
Staybridge Suites and Maritz Travel Clients
May 2001 to July 2002
Marketing &Visitor Center Coordinator, Santa Monica Convention & Visitors
Bureau, Santa Monica, CA
 Organizing, Implementing and Working Internal & External Trade Events
 Worked with Vendor and PR Teams to Manage Media Mentions and Clip
Services
 Conducted Weekly Outreach for Community Calendar Management
 Led a Team of 6 Information Specialists for Visitor Center Kiosk
 Entertained Familiarization Tours for Travel Writers
January 1999 to March 2001
Convention Service | Visitor Center Manager, Bloomington Convention & Visitors
Bureau, Bloomington, IN
 Provided Service Packages to Event Planners to Help Win Bids
 Managed Staff, Information and Retail Store of Visitor Center
 Organizing Volunteer Programs for Large and Small Events

2. Professional Skills High Performance Level of Office Equipment, Multiple Phone Line Systems, All
Microsoft Programs, Database and CRM Tools, Time Management Professional
Accomplishments October 2003 to April 2004
Teaching English as a Second Language, Chachapoyas, Peru, South America
 Worked with Other American Teachers to Teach English Language Sills to
Students Ranging from Age6 to 60
 Met with Local Tour Operators to Train Value of Tourism to Local
Economies and Exposure to their Natural Resources
 Conducted Reclamation Tourism Studies to determine of a Long Term
Project would Result in a Better Quality of Life to the Local Residents and
Offer Financial Opportunity without Disturbing Natural Environment
Education BS Parks & Recreation Management, Tourism Management
Indiana University
Bloomington, IN
(1999)
References Brooke Matlage, Helena Chemical Company | 515.309.3487
Frank Amadio, The HON Company | 224.330.0801
Heather Yario, MAPEI Corporation | 773.562.9469
Raphael Williams, Steelcase | 917.757.1893