Michelle Bender graduated from Southern Connecticut State University with a B.A. in Communication specializing in advertising and promotions with a minor in media studies. She has experience using various computer programs and social media platforms. Her work experience includes positions at Starbucks, The Edge Fitness Clubs, Pinkberry, and The Gap where she demonstrated skills in customer service, event planning, leadership, and visual design. She was an active member of Lambda Pi Eta and Sigma Alpha Pi honor societies and made the Dean's List for three semesters.

1. Michelle Bender
EDUCATION Southern Connecticut State University
New Haven, Connecticut
School of Arts and Science, B.A. in Communication
Specializing in Advertising and Promotions; Minor Media Studies
Communication G.P.A. 3.92/4.0
Cumulative G.P.A.
3.35/4.0
Graduation December 2014
Copywriting, Press Release, Research, Design, Interpersonal Communication, Professional
Presentations, Video Production, Audio Production
COMPUTER
LITERACY
Experience using computer programs on Macintosh and PC:
Word, Excel, PowerPoint, Publisher, Adobe Suite
EXPERIENCE Starbucks
Monroe, Connecticut
December 2013-Present
Barista
• Working in a team to achieve customer satisfaction and loyalty
• Resolving customer crisis and issues when they arise
• Peer coaching new baristas on recipes, routines, and daily tasks
The Edge Fitness Clubs
Fairfield, Connecticut
May 2013- August 2013
Marketing Intern
• Used design skills to create visually appealing flyers for various events and classes
• Aided in decision making process of new logo design
• Assisted in the planning and execution of events at two other Edge locations
• Assisted in grand opening of the Trumbull Edge location
Pinkberry
Fairfield, Connecticut
April 2011-January 2012
Shift Leader
• Demonstrated leadership skills by supervising morning and evening shifts
• Demonstrated leadership skills by assigning roles to team members
• Acquired event planning and organizational skills by assisting on catering events
The Gap
Fairfield, Connecticut
December 2011
Seasonal Sales Associate
• Provided satisfactory customer service
• Created appealing mannequin displays to increase sales revenue
• Used organizational skills and time management to maintain store cleanliness
HONORS
Lambda Pi Eta
New Haven, Connecticut
March 2013- 2014
National Communication Association’s official honor society at four- year colleges
and universities.
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2. Sigma Alpha Pi
New Haven, Connecticut
March 2013- 2014
National Society of Leadership and Success focusing on goal fulfillment, community
involvement, and leadership.
Deans List
Spring 2012, Fall 2012, and Spring 2013
SOCIAL
MEDIA
Experience using Facebook, Twitter, Pinterest, and Instagram