1. Shawn
Howe
2881 Hwy 59 South
Covington, TN38019
901-573-0640
901-296-5239
shaw nhowe36@gmail.com
SUMMARY
I am a self-motivated professional;able to seteffective priorities to achieve
immediate and long term goals. I excel in ensuring smooth work flow and
meeting operational deadlines efficiently. I possess excellent multi-tasking and
communicational skills thatI have gained throughoutan extensive background in
customer service,sales and management.
EXPERIENCE
Accounts Manager/ SalesManager, Aaron’s Inc.
Millington,TN — March 2014 to current
I began at Aaron’s as the sales manager; however I was soon promoted to the
accounts departmentdue to my customer service skills.
Accomplishments
● As a sales manager,Iwas responsible for continuouslyincreasing the
number ofnew accounts through marketing to surrounding areas.
● Also I was responsible for the continuous managementofthe current
customer base,through adding new agreements to their existing
accounts
● Efficient merchandising and creative displayof the sales floor provided
me the opportunity to further my primary responsibilities.
● As an accounts manager,Iwas responsible for the continuous revenue
stream by communicating with the customers in regard to their due
accounts (both in the store and the field).
● While working in the Accounts department,I excelled in effectively
communicating with the more challenging accounts.
DoD Sales Executive, Unistar- Sparco Computers
Millington,TN — December 2011 - December 2013
I was,initially,broughtinto the staff at Unistar- Sparco as a Customer Service
Representative..However, I was promptly moved to the Sales staff due to the
rapportthat I developed with our distributors and clients.
.
Accomplishments
● As a member ofthe DoD sales team,I was integral in bringing in
multiple large sales from the local Navy Base and VA administration.
● I was able to achieve consistentlyhigh clientsurvey results byoffering a
hands on approach to many challenging sales,thatwas previouslynot
presentat the company.This approach included manysite surveys and
follow up QA visits to ensure clientsatisfaction
Manager, Southaven Cinema
Southaven, MS — August2006-November 2011
I began my time with Southaven Cinema as a shift manager; however I was

2. promoted to General Manager for the final two years that I was there.
Accomplishments
 As a manager for Southaven Cinema,I was in charge of hiring and
training new staff, as well as working to continuallyimprove the
customer service skills ofthe existing staff.
 I was also instrumental in developing mutuallybeneficial relationships
with neighboring businesses and vendors alike.
 While implementing various promotional plans,Iwas able to directly
compete with much larger theaters,in the area.
Bar Manager, SOGO Japanese Restaurant
Horn Lake, MS — December 2002- August2006
As the Bar Manager for SOGO, I was responsible for every aspectof the bar/
lounge area;including hiring and properlytraining bartenders,barbacks,and
servers.I was also the primarycontact, in regards to guestand vendor relations.
Accomplishments
 Within my first month at SOGO, I was able to reduce the loss ofthe bar
from 40% to 7%.
 I worked closelywith the various distributors to bring a new and effective
bar service program to the restaurant.This program included manyjoint
promotions with local sports teams.
 I helped create a “destination atmosphere” for the area, featuring the
creation of a custom bar program that no other establishmentin the area
possessed.This provided a new and different environmentfor our
guests and exemplified a level of service that the area had not seen
before.
EDUCATION
University of Memphis
1995-1997
SKILLS
● Experience in Excel, Word, and Outlook
● Twenty plus years of customer service experience
REFERENCES
Available upon request.