1. Brianna Gholston
7540 Orvale Road, Apt. 4209 Plano, TX 75024 · (817)-863-8216
brianna.d.gholston@gmail.com
EDUCATION
Texas Tech University, Rawls College of Business Lubbock, TX
Bachelor of Business Administration, Marketing Graduation: May 2014
Bachelor of Business Administration, Management
• GPA: 3.69
EMPLOYMENT HISTORY
Target Corporation Frisco, TX
Executive Team Leader – Food August 2015 – Present
• Manages over 350 store associates and partner with leadership team to generate over $82 million in annual sales
• Responsible for payroll management, in store procedures, brand management, price accuracy, and guest experience
• Encourages a culture of sales and financial accountability to ensure profitability and positive store performance
• Accountable for ensuring the execution of all food safety and regulatory requirements
• Develops and maintains relationships with vendors and hold vendors accountable to sustain proper in-stock levels
• Leads team members in the proper utilization of company tools to deliver accurate and timely transitions
Abercrombie and Fitch Lubbock, TX
Assistant Manager November 2014 – June 2015
• Promoted to Assistant Manager after completing and mastering objectives of the training program
• Identify and recruit quality associates for all levels in the store
• Oversee stockroom maintenance by ensuring all shipments are documented, processed, and organized
• Schedule store staff to guarantee maximum productivity and effective payroll cost control
• Develop plans and delegate tasks to associates in order to improve identified areas
Manager in Training September 2014 – November 2014
• Shadowed and assisted store manager and assistant manager in the daily operations
• Mastered weekly objectives through readings, assignments, exams, and real world experience
• Gained knowledge in managing a 3 tier store of a multi-billion dollar company
Outback Steakhouse Lubbock, TX
Head Wait August 2013 – August 2014
• Collected funds from servers and recorded complimentary discounts at the end of shift
• Calculated and distributed tip share for hosts, takeaway and bartenders
• Prepared money deposit and ensured accuracy of the deposit
Server July 2013 – August 2014
• Managed food and beverage orders for up to 12 guests at 3 to 6 tables simultaneously
• Exceeded expectations by anticipating customers’ needs and providing friendly customer service
• Took initiative to resolve customer problems and complaints
Take-Away February 2013 – August 2014
• Handled food and beverage orders over the phone and greeted customers picking up orders
• Packaged and bagged orders with great detail to ensure guest receives complete order
• Assisted hosts and servers with their duties by cleaning tables when time allows
Hostess September 2012 –August 2014
• Greeted guests, bided a tender departure, and invited to visit again
• Oversaw the wait and call-ahead seating lists, escorted guests to tables, and answered phone calls
• Helped in providing our customers a 100% quality dining experience
ORGANIZATIONS AND ACTIVITIES
Vitality Dance Company September 2011 – May 2014
The National Society of Collegiate Scholars March 2012 – May 2014
The Honor Society of Phi Kappa Phi February 2013 – May 2014