Enterprise Management with Microsoft Technologies


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  • Start Time +13 min
  • If there’s a significant Active Directory problem in a site hosting Exchange servers, Exchange (being highly AD integrated) will notice. In the past, each component would raise an alert indicating a problem. With alert correlation, the alerts for services dependent on AD will be correlated to the AD alert.
  • Enterprise Management with Microsoft Technologies

    1. 1. Enterprise Management with Microsoft Technologies <br />Amit Gatenyo<br />Infrastructure & Security Manager, Dario<br />Microsoft Regional Director – Windows Server & Security<br />054-2492499<br />Amit.g@dario.co.il<br />
    2. 2. Client & Server Management with Configuration Manager <br />
    3. 3. Configuration ManagementAutomated provisioning and server consolidation through virtualization<br />Challenges Addressed<br />Power, space and maintenance costs forcing more efficient use of resources<br />Dispersed servers and applications difficult to manage and update<br />Key Capabilities<br />Manage virtual machines to consolidate physical servers<br />Provision operating systems, applications, and patches in the data center<br />&quot;הבנו שהטמעת Configuration Manager תאפשר לנו לנהל את תחנות העבודה והשרתים באופן פשוט ולהבין בקלות איזה תוכנות מותקנות ועם איזה חומרה עובד כל אחד&quot;<br />גיל קרפט, מנהל סיסטם, סימטרון<br />
    4. 4. Enterprise Desktop Challenges<br />Complexity of enterprise desktop management<br />Deployment<br />Management<br />Security<br />Inconsistent configurations<br />Unpredictable downtime<br />Overburdened help desk<br />Decentralized management<br />Application incompatibility<br />Numerous software images<br />Large-scale migration complexity<br />Difficulty in protecting confidential data<br />Frequent security patching<br />Malware and viruses<br />License noncompliance<br />30% - 45% of IT budget in an average enterprise goes to desktop support.1<br />20% of desktop TCO is IT labor; 50% is end-user self support.2<br />IT departments commonly spend up to 80% of resource on maintenance and operations.3<br />
    5. 5. OS Deployment <br />
    6. 6. Out of Band Features<br />Setup & Configuration<br /><ul><li>Secure Setup
    7. 7. Zero Touch</li></ul>Remote Console<br />Power Control<br /><ul><li>Scheduled Power On
    8. 8. SWDist, SUM, OSD
    9. 9. On Demand Power Control
    10. 10. Wake, Restart, Shutdown
    11. 11. Interactive via OOB Console
    12. 12. Helpdesk or Break/Fix
    13. 13. Serial over LAN
    14. 14. Media Redirection
    15. 15. BIOS password bypass
    16. 16. Manual power control</li></li></ul><li>Hardening & Configuration Management <br /><ul><li>Identify required and prohibited configurations
    17. 17. Report on compliance of configurations
    18. 18. Improve systems availability, security, and performance
    19. 19. Reduce “configuration drift”
    20. 20. Improve help-desk troubleshooting
    21. 21. Define configuration baselines across physical and virtual environments </li></li></ul><li>Enterprise Monitoring with Operations Manager<br />
    22. 22. End To End Monitoring Proactive platform, application and service-level monitoring<br />Challenges Addressed<br />ERP Application<br />IT services, applications and servers must run smoothly<br />Increasing pressure for service levels that ensure optimal uptime and responsiveness<br />Key Capabilities<br />Proactively monitor availability, performance and configuration across heterogeneous platforms<br />Perform deep application and service-level monitoring<br />Databases<br />Servers<br />Web Servers<br />Order Tracker DB<br />DN-App1<br />OTW-IIS-01<br />OTW-IIS-02<br />&quot;באמצעות Operation Manager 2007 אנחנו מסוגלים לנטר מקצה לקצה את מערכות הזמנת הרכב של אלדן, לדמות את חווית המשתמש ולקבל התרעה במידה ויש תקלה או בעיית ביצועים&quot;<br />כוכב ששון, מנהל אבטחת מידע וטכנולוגיות, אלדן<br />
    23. 23. What’s new in the Exchange 2010 Management Pack?<br />Significantly reduced alert noise<br />Alert Correlation<br />Exchange MP ships with a Windows service called the Correlation Engine<br />Alert correlation uses dependencies encoded in the health model to determine the most likely root cause alert when problems occur<br />Alerts reclassified into 3 categories:<br />Key Health Indicator: Important service impacting issue (most alerts)<br />Non Service Impacting: Issues that affect specific mailboxes but do not impact the larger system<br />Forensic: Monitors diagnosticsthat may not represent a specific problem. Forensic monitors do not alert<br />Full protocol synthetic transaction coverage<br />Reporting<br />Mail flow statistics reporting based on message tracking logs<br />Service oriented reporting measures application/feature uptime, not server<br />Exchange aware availability modeling<br />
    24. 24. Alert Correlation<br />Raises alerts based on monitor state change events<br />Uses Operations Manager Health Model<br />Only raises alerts for the lowest level failure within a 90 second window<br />Significantly reduces noise<br />
    25. 25. Linux Server<br />
    26. 26. Oracle<br />
    27. 27. VMware Topology Diagram<br />
    28. 28. Switch Port Down<br />
    29. 29. Data Protection with DPM<br />
    30. 30. Data Protection And RecoveryBackup & restore and business continuity through virtualization mgmt<br />Challenges Addressed<br />High availability and business continuity needed to meet service levels and optimal uptime<br />Simple disaster recovery and backup & restoration of data and information<br />Backup and Restore<br />Key Capabilities<br />Dynamically replicate and move virtual machines and applications to distribute workloads in the event of an outage<br />Recover and restore the physical and virtual environments in the data center through continuous data protection<br />Data Center A<br />Data Center B<br />
    31. 31. Disk-based <br />Recovery<br />Online Snapshots (up to 512)<br />Active Directory®<br />System State<br />Up to <br />Every 15 minutes<br />Data Protection Manager<br />Tape-based <br />Backup<br />Disaster Recovery<br />with offsite replication & tape<br />Data Protection Manager<br />file services<br />
    32. 32. Disk-based <br />Recovery<br />SCC – Single Copy Clusters<br />Online Snapshots (up to 512)<br />LCR – Local Cont. Replication<br />CCR – Cluster Cont. Replication<br />Up to <br />Every 15 minutes<br />Data Protection Manager<br />Tape-based <br />Backup<br />Disaster Recovery<br />with offsite replication & tape<br />Data Protection Manager<br />SCR – Standby Cont. Replication<br />DAG – Database Availability Groups<br />
    33. 33. Virtualization Management with VMM<br />
    34. 34. A Centralized, Heterogeneous Management Solution For The Virtual Datacenter<br />Maximize Resources<br />Centralized virtual machine deployment and management for Hyper-V, Virtual Server, and VMware ESX servers<br />Intelligent placement of Virtual Machines<br />Fast and reliable P2V and V2V conversion<br />Comprehensive application and service-level monitoring with Operations Manager<br />Integrated Performance and Resource Optimization (PRO) of VMs<br />Increase Agility<br />Rapid provisioning of new and virtual machines with templates<br />Centralized library of infrastructure components<br />Leverage and extend existing storage infrastructure and clusters<br />Allow for delegated management and access of VMs<br />
    35. 35. IT Automation with Opalis<br />
    36. 36. IT Process Automation And System Center<br />Automated Configuration Management<br />Incident Management<br />Automate provisioning, resource allocation and retirement<br />Extend virtual machine management to the cloud<br />Scale automated configuration across platforms and tools<br />Ensure reliable change with intelligent workflow branching<br />Orchestrate incident management and resolution<br />Integrate across monitoring tools, service desks and CMDBs<br />Virtual Machine Lifecycle Management<br />Integration for some System Center Products To be released in 2010<br />
    37. 37. What Does Opalis Provide?<br />IT Process Automationor Run Book Automation (RBA)<br />Orchestrate tasks across systems<br />Automate large volume or highly repetitive tasks<br />Typical implementations include RBA, VM lifecycle, provisioning and incident response<br />Value proposition for the datacenter:<br />Drive down cost through automation<br />Improve service performance and availability through standardizing process and execution<br />Deep automation expertise + integrated physical and virtual management<br />
    38. 38. What Does Opalis Do?<br />
    39. 39. The Opalis Solution<br />Automation <br />Platform<br />Integration<br />Packs<br />Process <br />Catalogues<br /><ul><li>100% Script-free Automation
    40. 40. 1-Click Integration Data Bus
    41. 41. Intelligent Workflow & Embedded Rules Engine
    42. 42. Parallel Workflow
    43. 43. Embedded Monitoring
    44. 44. Automatic Data Discovery
    45. 45. Incident Response
    46. 46. Virtualization
    47. 47. Custom
    48. 48. ITIL / ITSM
    49. 49. Provisioning
    50. 50. Run Book Automation
    51. 51. Bladelogic
    52. 52. BMC
    53. 53. CA
    54. 54. SMC
    55. 55. FTP
    56. 56. HP
    57. 57. IBM
    58. 58. Microsoft(inc. System Center)
    59. 59. NetIQ
    60. 60. Symantex
    61. 61. VMware</li></li></ul><li>Integrating People, Process, and Technology with Service Manager<br />
    62. 62. Service Manager - The Power is in the Integration<br />Compliance and Risk <br />Service Level Management<br />IT Business Intelligence<br />Asset Management<br />Self Service Portal<br />Incident and Problem<br />Change and<br />Release<br />Authoring<br />Knowledge Base<br />SERVICE MANAGER PLATFORM<br />Workflow<br />Portal<br />Data Warehouse<br />CMDB<br />CONNECTORS<br /> External Systems<br />Active Directory <br />Domain Controller<br />Operations Manager 2007 Server<br />Configuration Manager 2007 Server<br />
    63. 63. Integrated System Center CMDB <br />System Center common schema<br />Object Model Based on Operations Manager<br />IT assets and services are Configuration Items (CIs)<br />Incidents, change requests, and problems are Work Items (WIs)<br />Configuration Management Database (CMDB) features:<br />Connectors sync data with external systems<br />Create, update, and view CIs<br />Create relationships among CIs, WIs, IT staff, and Active Directory® Domain Services (AD DS) users<br />Automatically track CI change history<br />Service definition and mapping<br />Relationships<br />Integrated | Efficient | Business Aligned <br />
    64. 64. Incident ManagementKeep users and data center services up and running, and restore service quickly<br />Process workflows<br />Escalations<br />Notifications<br />Customizable templates<br />Knowledge & History<br />Automatic incident creation<br />Desired Configuration Monitor (DCM) errors<br />Operations Manager alerts<br />Inbound Email<br />Portal<br />Over 75% of all incidents are caused by poor Change Management<br />
    65. 65. Change ManagementMinimize errors and reduce risk<br />Typical Change Models<br />Standard, Major, Emergency…<br />Review and Manual activities<br />Customizable Templates<br />Workflows and Notifications<br />Analyst Portal<br />Approvals via Web<br />Relate Change Requests to Incidents, Problems and Config Items<br />
    66. 66. Knowledge ManagementReducing time to resolution<br />Knowledge articles<br />Customer, Partner, and Analyst authored content<br />Local content and links to external content<br />End User and Analyst Sections<br />Ratings<br />Knowledge Search<br />Full text, keywords, categories<br />Related incidents, change requests, problems<br />Console and Web interfaces<br />
    67. 67. Server Management Suites<br />
    68. 68. System Center Licensing<br />Data Protection Manager<br />Configuration Manager<br />Virtual Machine Manager<br />Operations Manager<br />Management Server<br />OpsMgr <br />Server<br />OpsMgr<br />Server w/SQL<br />ConfigMgr<br />Server<br />ConfigMgr<br />Server w/SQL<br />SCDPM<br />Server <br />ML’s for Servers Managed<br />Server Management <br />Suite Enterprise<br />OpsMgr Enterprise OML<br />ConfigMgr <br />Enterprise Server ML<br />SCDPM<br />Enterprise Server ML<br />SCVMM<br />Exclusively available in Server <br />Management Suite Enterprise<br />SCDPM <br />Standard Server ML<br />OpsMgr <br />Standard OML<br />ConfigMgr <br />Standard Server ML<br />ML’s for Clients<br />OpsMgr Client OML<br />(available via Ent. CAL)<br />ConfigMgr Client ML<br />(available via Core CAL)<br />
    69. 69. Suites<br />
    70. 70. Leverage End to End Management for Physical Servers<br />$648<br />per Physical<br />Customers Already Realizing Value In System Center<br />Customers desire to expand the role of System Center to a broader set of management scenarios<br />$1,304<br />per Host<br />Server Management<br />Suite Enterprise (SMSE)<br />$1,203 per Server<br />Also includes rights for <br />future virtualization:<br />up to 4 OSEs + Parent OS<br />$648<br />per Physical<br />$648<br />per Physical<br />With SMSE: $1,203<br />Standalone Cost: $3,248<br />
    71. 71. Accelerate the Benefits of Virtualization With Management<br />Enabling customers to accelerate benefits of Virtualization<br />SMSD enables customers to address virtualized workloads with a broad set of Systems Management capability without incurring incremental cost<br />Server Management<br />Suite Datacenter (SMSD)<br />$1,504 per 2-proc server<br />$3,008 per 4-proc server<br />$1,504 per 2-proc<br />$3,008 per 4-proc<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />$0 incremental<br />Server Management<br />Suite Datacenter (SMSD)<br />SMSD<br />SMSD<br />SMSD<br />SMSD<br />SMSD<br />SMSD<br />SMSD<br />SMSD<br />SMSD<br />. . . . . <br />
    72. 72. Additions to the Server Management Suites<br />With New Capabilities<br />Previous<br />NEW in Dec 2009<br />Opalis grant<br />SMSE / SMSD<br />Service Manager<br />NEW in H1 2010 <br />SMSE / SMSD<br />Operations Manager<br />Operations Manager<br />Configuration Manager<br />Configuration Manager<br />Data Protection Manager<br />Data Protection Manager<br />Virtual Machine Manager<br />Virtual Machine Manager<br /><ul><li>Opalis licensed via a grant to new and existing SMSE & SMSD licenses.
    73. 73. Service Manager is a new component of SMSE / SMSD.</li></li></ul><li>Roadmap<br />
    74. 74. Thank you!<br />Amit Gatenyo<br />Infrastructure & Security Manager, Dario<br />Microsoft Regional Director – Windows Server & Security<br />054-2492499<br />Amit.g@dario.co.il<br />