1. AMBER PERRIER
Valrico, FL 33596 | perrier1412@gmail.com | (248) 842- 9044
SKILLS &
ABILITIES
1+ years of educational experience
8+ years of customer service experience
Innovative in leading new solutions thatpromote a positive and efficient work environment
Demonstrated abilityto complete projects and tasks independently
Highly motivated and thrives in high energy dynamic environments
Excellent communication skills and customer focused
Proficientin Microsoft office
EXPERIENCE ADMISSIONS ADVISOR, ULTIMATE MEDICAL ACADEMY
NOVEMBER 2014 - CURRENT
Assists with marketing ofeducational programs to prospective students. Helps lead training
of new hires thatfocuses on marketing strategies and increased companyproductivity.
Selected by managementto lead a team of 4-6 of admission advisers in October 2015.
FINE JEWELRY EXPERT, J.C. PENNEY
FEBRUARY 2014 – NOVEMBER 2014
Working with customers on a dailybasis Providing excellentcustomer service to ensure a
positive brand experience.Increasing sales volume promotional activity by selling and
building displays.Merchandising,pricing,and contacting customers
ACCOUNT MANAGER / TRAINER, MARCADEN CONSULTING
JULY 2013 – NOVEMBER 2013
Worked with customer on a daily basis with directmarketing for Fortune 500 companies.
Coached employees through training and innovative customer service techniques.Hired
highly qualified,team oriented candidates.Completed paperwork and other responsibilities.
MANAGER / HR REPRESENTATIVE, SOUTHWEST GOLD & SILVER
AUGUST 2011 – JULY 2013
Promoted from associate to manager and HR representative.Hired highlyqualified,team
oriented candidates thatlead to an overall increase in companygrowth.Along with
conducting payroll and scheduling.Trained employees through intensive training program
and innovative customer service techniques.Implemented organizational techniques,
created Microsoft Excel programs to record daily, monthly, and yearly sales.Along with
creating an employee handbook. Preformed excellentcustomer service,coordinated
interrelations between law enforcement
ROPES INSTRUCTOR/ CAMP COUNSELOR, KENMONT / KENWOOD CAMPS
SUMMER 2010/2011
Lead a group of children around as they participated in various actives, encourage group
participation throughoutthe summer indoors and outdoors
Summer 2011 Ropes Course Instructor,Iwas in charge of children ages 5-14 over an eight
week period of time. Summer 2010 General Counselor,I watched over children ages 10-12
for an eightweek period of time
EDUCATION PARADISE VALLEY COMMINITY COLLEGE, PHOENIX AZ
BUSINESS ADMINISTRATION: FOCUS IN MANAGEMENT
2011-2013
ROCHESTER COLLEGE, ROCHESTER HILLS MI
BUSINESS ADMINISTRATION
2001-2011
ACTIVITIES AND
ACHIEVEMENTS
Rochester College Softball Scholarship:National Champions 2011
Volunteered at numerous charitable organizations
LEADERSHIP Member of Sigma Phi Delta Nu Club
College magazine,The Shield:Photo Editor / Layout Editor