This is just a sample CV to help others get an idea on how to create one.

1. SAMPLE CV
ADDRESS MOBILE NUMBER
EMAIL ADDRESS
QUALIFICATIONS SUMMARY
Highly personable Customer Service Professional with over 10 years of experience in sales
processing, accounts management and office administrations within the fields of Government,
Insurance Company and in Engineering.
♦ Talent for identifying customer needs and presenting appropriate company product/
service offerings and ensuring a high quality customer service at all times.
♦ Demonstrated ability to gain customer trust and provide exceptional follow-up, leading
to increased repeat and referral business.
♦ Able to work independently in a structured manner and pay attention to details when
recording and analysing data.
♦ Proficient with Microsoft Office System (including Microsoft Word, Microsoft Excel,
Microsoft PowerPoint and Microsoft Outlook.)
SALES COORDINATOR
Establish a partnership with each member of the Sales Team to maximize selling time, ensure
accurate orders, achieve high levels of customer satisfaction and ultimately be a strong
contributor to the achievement of department and company sales volume goals.
Apply excellent attention to detail and organizational skills, expertise in sales relations, ability to
anticipate needs and comprehensive product knowledge to act as a true extension of the Sales
Team
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following: (Other duties may
be assigned or changed to meet business needs)
• Generate general business letters.
• Taking incoming sales lead phone calls
• Preparing and sending quotations
• Maintaining logs and list
• Confirm and input orders and preparation of contracts
• Interacting with client and vendors as needed to finalize the order.
• Interact with vendors to discuss production, sample requests, shipping, vendor errors and other
pertinent issues.
• Investigate order discrepancies with vendors and other customer satisfaction issues to assist
Sales team employees in resolution.
Page 1 of 2

2. • Provide sales and product expertise for overflow and bounced calls from Sale steam where
immediate assistance is required and the Sales Team is not immediately available, offering a
seamless transition to the sales process whenever possible.
• Provides support and assistance to fellow team members/departments, as needed, in order to
meet company/team goals including but not limited to assisting with incoming queue calls
• Complete any projects assigned by the Sales Manager including but not limitedto weekly and
monthly reports, data entry, prospect mailings and any other salessupport functions that may
arise, as staffing requirements and business evolutiondictate.
• Act as a primary customer resource for calls, e-mails, and voice mails when aSales Team
member is out of the office.
PROFESSIONAL EXPERIENCE
ACHIEVEMENTS / AWARDS
2nd
Place Math Quiz Bee(2005) Best in class (year) . ETC
Page 2 of 2