1. Alantoria Lewis
Skills
 Microsoft Word, Power Point, Excel proficiency
 Solving problems skills- resolving mishaps independently tofind appropriate resolution
 Leadership capabilities and detail oriented
 Ability to organize, convert, and manage files
 Adobe, Illustrator, Photoshop proficiency
 Team player skills- sharing knowledge and encouraging others to achieve goals
Education
University of Phoenix
Master of Business Administration April 2016
Art Institute of Tennessee Nashville December 2013
Bachelor of Arts in Fashion & Retail Management,GPA- 3.6
 Dean’s List
 Presidential Scholarship
 Tennessee Assistant Award
Experience
United Health Group-Claims Representative Associate August 2015- Present
 Review, investigate, and process generalclaims
 Analyze and resolve issues with claim
 Meet Productivity and Quality Standard
 Facets and Macess experience
Comdata Fleetcorp- Customer Service Rep/ Accounts Payable Specialist September 2014- Present
 MasterCard specialist
 Assistance with Audit
 Assist with vendor enrollment
 Respond to vendor inquiries
 Mastery of product knowledge and business policy
 Maintain quality assurance standards developing communication skills
 Provide timely effective customer service skills
 Uses Host A screens and service now development program
 Review invoice for appropriate documentation to make payment
 Maintain files and documentation accurately according to policy
Stein Mart – Customer Service Merchandising Manager January 2013- September 2014
 Maintain schedule for department
 Utilize Stein Mart's policies, procedures, and merchandising guidelines to drive sales for a specific department in
the store – Ladies, Men’s, or Home
 Create,recommend, and implement ideas to help store reach all goals and objectives
 Manage the merchandising areas to optimize selling space and maximize selling potential
 Supervise coordinate, and allocate resources for store activities
 Maintain human resource documentation and reporting
 Contribute to maintaining a safe and secure store environment
 Serve as Manager on Duty by providing leadership during a closing shift
Asurion- Lead Specialist August 2012-January 2013
 Adapting to new product and development
 Refurbish used iPhone devices
 Investigate issues and concerns with phone device
 Download programs functions that help solve phone issues
Forever21- Customer Service/Sales Associate July 2010- August 2012
 Made transactions on cash register
 Assisted customer wants and needs
 Responsible for marking down merchandise as needed
 Unpacked products and organized them according to store planogram
Aeropostale- Customer Service AssistantManager December 2008- July 2010
 Executed floor layouts for the store
 Attended daily meetings with upper management
 Completed daily registering and store open/close functions
 Assisted manager in placing purchase orders and managing inventory
 Unpacked products and organized them according to store planogram
 Took responsibly of company bankdeposits as required by the store manager