1. ALNESA TURNER
205 Custer Avenue ~ Newark, New Jersey 07112
Home: 973 735-4206 alnesat@yahoo.com Mobile: 862 371-5258
SUMMARY OF QUALIFICATIONS
A resourceful, responsible, action-oriented self starter with experience in customer service. I perform at a high
level in a variety of positions and can handle multiple tasks and projects at the same time while functioning
independently in a fast-paced environment. I am immediately available for hire and willing to travel and/or relocate
for work.
PROFESSIONAL EXPERIENCE:
06/2014-Present MAYORS OFFICE OF EMPLOYMENT, NEWARK, NJ
Administrative Assistant/ Office Manager
Organize and provide documents, reports and information to department and external
clients in an useful and well-organized manner
Run the day to day operation of an office of 16 people
Manage calendars
Responsible for setting meetings and appointments.
Record, compile, transcribe and distribute minutes of meetings
General clerical duties including photocopying, fax and mailing
Create and maintain active files and database records
06/2014-09/2014 NEWARK YOUTH ONE STOP, NEWARK, NJ
Summer Monitor
Monitor children during the summer program
Assist with field trips and outdoor activities
Make sure children are picked up by the proper adult
Keep children on a scheduled lunch and nap time
06/2013-04/2014 UNITED STATES POSTAL SERVICE, KEARNY, NJ
Mail Handler Assistant
Sort and distribute all mail.
Load and unload cargo.
03/2013-06/2013 CENTURY 21, ELIZABETH, NJ
Sales Representative
Provide outstanding customer service to all customers in the store.
Check out customers with purchases and ensure that all discounts and coupons are
entered in transactions.
Maintain a clean environment and make sure the displays are neat and in order.
06/2012-09/2012 UNITED AIRLINES, NEWARK, NJ
Baggage Handler
Tag luggage with proper information for which the luggage belongs to.
Make sure the luggage gets on to the ramp to the airplane.
Assist unaccompanied minors
Pick up children flying by themselves
Monitor children until their guardian picks them up
02/2010-03/2012 PRUDENTIAL CENTER, NEWARK, NJ
Cashier
2. Provide customer service to patrons at all events in the arena.
Check out customers who are making purchases in a timely manner.
Maintain a clean environment.
01/2010-05/2011 PRIVATE TUTOR, NEWARK, NJ
Wrote individual tutoring plans in accordance to the individual needs of students
Assist students in acquiring better understanding of targeted weak areas
Engage children in educational and skill building activities
Develop study skills and overall effectiveness of children
EDUCATION:
01/2014 – Present Caldwell College, Caldwell, NJ
Course of Study: DUAL DEGREE PSYCHOLOGY AND BUSINESS ADMINISTRATION
Bachelor’s Degree still in Progress
06/2009 – 05/2011 Kean University, Union, NJ
Course of Study: PSYCHOLOGY
Completed Freshman and Sophomore Year
09/2005 –06/2009 University High School, Newark, NJ
Course of Study: Common Curriculum
SKILLS: Proficient in Microsoft Office applications: Windows, MS Word, PowerPoint, Excel, and
Publisher. As well as customer service, filing, answering phones, Xeroxing, faxing, and
data entry.
REFERENCES: Furnished upon request
