1. I have over 12 years’ experience in working many officepositions, ranging from receptionist, administrative assistant to customer
service. I consistently strive to show strong personal skills and multipleintelligences of critical/logical thinking, inter/intrapersonal
skills, independence, and creativity to deliver the best service to the client and company. I am seeking a long term position with
a busy environment.
Education
Waubonsee Community College
January 2012- Present ▪ Associates in Science/Elementary Education
Southeastern Illinois College at Golconda Job Corps
August 1998-August 1999 ▪ Certification in Business OfficeSkills
Skills
 Intermediate level in Microsoft Office Word, Excel,
Outlook, Power Point and Windows 2013 Software
 40 WPM/Data Entry Alpha/numeric 8,000+
 Business Communication

 Bilingual (read, write, and speak Spanish fluently)
 Meeting Logistics
Scheduling and calendaring
 Records Management
 ADP/Metlink/VSP/AS400
Experience
Receptionist/HR Assistant ▪ 4/2015 – 9/2016
Unite Here Health ▪ Aurora, IL
 Received and forwarded incoming calls to the appropriate destination. Provided applicable information to callers as
appropriate. Greeted (utilizing virtual reception) all visitors and/or staff in a professional/courteous manner and directed to
appropriate destination.
 Performed routine administrative work as assigned including but not limited to organizing & maintaining departmental files,
databases, generating reports, updating spreadsheets, tracking projects, generating routine correspondence, and performed
research.
 Assisted with various Employee Committees/Teams activities which included:
Assist in conducting and documenting reference checks and I9 auditing.
Coordinated the logistics needs for monthly Training and Development courses.
Created and prepared quarterly training data statistics for executive presentations.
Front Desk/Night Auditor ▪ 2/2015 – 04/2015
Inn at Water’s Edge/College of DuPage
 Organized, confirmed, processed, and conducted all guest check-ins/check-outs, room reservations, requests, changes, and
cancellations. Secured payment; verified and adjusted billing.
 Ran and reviewed daily reports/logs. Completed designated cashier and closing reports in the computer system.
Customer Service Representative/Recruiter ▪ 02/2014 – 2/2015
A.S.G. Staffing Services ▪ Aurora, IL
 High volumeintake of applications. Screened, processed and entered applications into BridgeWare software. Maintained
candidate files.
 Submitted background checks through First Advantage and Talent Wise system.
 Reference check, drug screening and completed the onboard process
 Coordinated job fairs, resume hunt and posted jobs.
Counseling and Student Support/Front Desk (Federal Work Study) ▪ 07/2013 – 02/2014
Waubonsee Community College ▪ Sugar Grove, IL
 Scheduled appointments for counselors as appropriate and provided general assistance to Counseling staff.
ALEJANDRA FUENTES
2021 MATTHEW DRIVE MONTGOMERY, IL 60538
(331) 422-8790 ▪ fuentes60616@yahoo.com

2. Windows User Page 2
 Served as a liaison to students and the general public, detailed academic information concerning the catalog, class
schedules, available degrees and certificate programs.
 Assisted with special events and other assignments.