1. PERSONAL DETAILS
Name Allan George Hill
Address 55 Arrow Road North, Lakeside, Redditch, Worcs. B98 8NN
Tel Home - 01527 456879 Mobile - 07757 504626
DOB 30.11.74
Driving Licence Full and clean
CURRICULM VITAE
Education
Sept 94 – May 96 Crewe & Alsager Faculty of the Manchester Metropolitan
University
Sept 88 – May 93 Bridley Moor High School, Redditch
Qualifications
Oct 05 UK MTM Association UAS Level 1 and 2
May 96 BTEC HND Business & Finance - Distinction
May 93 A – Level: Economics Grade A
General StudiesGrade D
June 91 GCSE: English, Maths, Physics, CDT – All Grade C
Economics, Chemistry, History – All Grade B
Personal Statement
I have 17 years experience in the retail distribution industry including Team Management of
Operational, Admin, Stock Management, and Planning teams. I have experience of one to one
management of team members via structured development and disciplinary processes. Success in
these roles required strong organisational skills, excellent data analysis skills as well as management
report writing and managing to tight time schedules, budgets and process adherence targets.
I am a loyal, committed individual who will strive to exceed all targets set and pride myself and being
able to develop and up skill those I am managing. I am organised and structured in the way I work, am

2. very process driven with an eye for detail, and set high standards for both myself and my team.
Key Achievements
• Successfully delivering a major change to Halfords Distribution network by transferring
operations to a new start up site while maintaining service to stores and customers.
• Successfully managed the integrity of a £20 million stock file.
• Successfully managed a head count reduction in the Stock Management team to deliver cost
savings whilst still delivering all KPI targets.
• Successfully designed and implemented an enhanced web order fulfilment process within the
logistics environment.
• Wrote all Distribution Standard Operating Procedures for Halfords Group’s National Distribution
Centre.
• Successfully designed and implemented an enhanced SAP reverse logistics process.
Employment History
Nov 14 – Present: First Managed Services – Contract Manager for major food
producer.
• Ensure all client’s resource needs are met and that all resource supplied is legally and GLA
compliant.
• Ensure all payroll processes are completed accurately.
Jan 13 – Oct 14: Halfords Group Plc - Planning and Admin Manager.
• Manager of 2 Team Leaders and 30 Admin clerks and stock file auditors.
• Responsible for stock file integrity, internal accuracy auditing, supporting the operational
managers, Management and KPI reporting, internal Customer Services to the store network,
payroll administration, Warehouse product layout optimisation, and inbound vendor delivery
scheduling.
• Responsible for weekly volume and labour requirement forecasting and planning, Logistics
planning for product promotional activities, Vendor Performance improvement, and
development of tools to enhance forecasting ability.
July 10 - Jan 13: Halfords Group Plc – NDC Shift Manager.
• Managing all operations to meet store delivery schedule within budget in new start up Coventry
site.
• Direct management and development of 4 Team Managers managing up to 40 warehouse

3. operatives responsible for all inbound activities.
Jan 10 - July 10: Halfords Group Plc – NDC Shift Manager.
• Responsible for all operations of the NDC Redditch.
• Represented Halfords at the Manhattan Associates Momentum 10 conference held in Miami
Florida in May 2010.
• Managed the movement of distribution activity from NDC Redditch to new Coventry NDC by
managing the exit of Redditch DC and winding down of operations.
April 07 - Jan 10: Halfords Group Plc - Reporting and Stock Audit Team Manager
• Manager of a team of 8 tasked with stock discrepancy investigation, Perpetual Inventory audits,
Integrity of £20 million Stock file, internal accuracy auditing, and controlling DC erosions.
• Reporting of all Audit functions.
• Calculating and reporting NDC performance levels on a weekly basis for KPI and budget
purposes.
• Various other reporting duties centred on E-Commerce activity.
Feb 07 - April 07: Halfords Group Plc - Process Manager.
• Writing Standard Operating Procedures for all NDC job roles to standardise day to day
operations, training, and Health & Safety reporting.
Aug 06 - Feb 07: Halfords Group Plc – E-Commerce Logistics Process Expert
• Designing and implementing a replacement system for fulfilling customer orders received via
the Halfords.com website.
• Responsible for becoming the E-Commerce process expert from a NDC prospective.
• System testing and issue resolution, designing and delivering staff training, and training trainers
for 2 other sites.
• Provided support in the post go live period in terms of reporting and resolving issues.
June 05 - Aug 06: Halfords Group Plc - Process Manager.
• Writing Standard Operating Procedures for all NDC job roles to standardise day to day
operations, training, and Health & Safety reporting.
Jan 05 - June 05: Halfords Group Plc – Reverse Logistics DC Process Expert.
• Design of SAP Reverse Logistics solution.
• Responsible for ensuring the solution covered all current processes, designing and delivering
DC staff training, full system testing prior to go live, and providing support in the post go live

4. period.
June 04 - Jan 05: Halfords Group Plc - Team Manager.
• Goods In Planning role then moved to the role of Toting and Returned Goods Team Manager
managing a team of 20 processing faulty goods returned by stores and unpacking inbound
goods to make them available for the store order picking.
Feb 03 – June 04: Halfords Group Plc - Team Manager Secondment - Inbound
Planning.
• Leading a team of six planning Inbound and Outbound throughput.
• Managing the introduction of a new WMS and the associated training requirements.
Mar 99 – Feb 03: Halfords Group Plc - Relief NDC Team Manager.
• Stepping up from the role of warehouse operative, to deputise for a number of different
department Team Mangers in their absence.
• Responsible for managing key departments in the distribution operation, including the
productive picking and packing departments, despatch, and Inbound.
• Operated the main administrative computer system, ELF Time & Attendance to correctly record
all employees hours worked for payroll purposes, and producing management reports for
budget purposes.
• Used Lotus 123, Microsoft Excel and Word, Lotus Notes and all Warehouse Management
systems on a daily basis.
• Took part in a focus group for Halfords concerning ideas generation for future areas of
profitable growth.
Dec 96 – Mar 99: Halfords Group Plc – NDC Warehouse Operative.
• Store replenishment order picking and stock location replenishment.
May 96 - Dec 96 & May 95 - Sept 95: First Personnel Ltd – Temporary NDC
Warehouse Operative.
• Agency colleague in the NDC of Halfords Group Plc.
June 94 – Sept 94: Springpart Manufacturing Ltd – Spring Finisher
• Working on the factory floor in the spring finishing department.
June 92 – June 94: Bristow & Sutor Ltd – Filing Clerk
• Part-time filing clerk.