Lal Chand has over 30 years of experience in logistics, warehousing, and customer service roles. He holds various certificates in areas like dangerous goods handling, perishable cargo handling, and basic computer skills. His career history includes roles like Operations Manager, Shipping Manager, and Sales and Marketing Supervisor for several logistics companies in Fiji. He has extensive experience in areas like cargo booking, customs clearance, shipping documentation, inventory management, and customer service. References are provided from his past managers and colleagues.
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Curriculum Vitae
LAL CHAND
Mobile: 679-9389822
Home : 679-6724449
Email : chand108lal@gmail.com,
Career Objective
To develop a career in Business through gaining a position in warehousing and Logistics in a
prompt and accurate manner and to provide an excellent customer service.
Qualifications
1981 FIJI JUNIOR CERTIFICATE EXAMINATION
1982/83 FIJI SCHOOL CERTIFICATE EXAMINATION
1984- UNIVERSITY ENTRANCE- high school level
AWARDS & CERTIFICATE RECEIVED
DANGEROUS GOODS CERTIFICATE – expiry date: April 2007
DANGEROUS GOODS CERTIFICATE – WAREHOUSE (mark 100%)
LIVE ANIMAL REGULATION
HANDLING OF PERISHABLE CARGO
BASIC CARGO SKILLS & PROCEDURES COURSE
INTRODUCTION TO COMPUTERS
CUSTOMER SERVICE CERTIFICATE
BASIC FIRST AID TRAINING ( St john ambulance brigade Fiji )
Defensive Diving course (mark 92%) valid for 5 years
Computer Skills
1. Emails and Internet
2. Microsoft Words- foundation
3. Microsoft excel – foundation
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4. MS Access- foundation
5. Power point- foundation
6. EDI basic
Key Competencies
• Extensive customer services and problem solving experience including well-developed
interpersonal skills and the facilitation of financial transactions.
• Ability to work with minimal supervision both independently and within a team.
• Conscientious, reliable and well-organized professional with initiative.
• Experience and skills in analysis, evaluation and time management.
• Conceptual thinking, including the ability to recognize and understand wider issues, trends and
influences and relationships between ideas.
• Broad understanding of business, both nationally and internationally.
• Ability to communicate effectively with people from diverse cultural backgrounds.
• Accurate and attentive to detail.
• Ability to learn work in short time and team based mentality.
• Strong work ethic, maturity and leadership qualities
• Ability to work to deadlines whilst maintaining quality of work and effective multi- tasking
• Have professional approach and manner
• Have strong customer focus
• Have commitment to achieve goals
MOTOR VEHICLE DRIVING LICENSES (2, 3,4,6,8 & 9)
Group 2- Private Motor Vehicles Constructed to carry up to 10 Passengers, rental Vehicles having
an unladen mass not exceeding 305 tonnes (3500.0Kgs)
Group 3- taxis and hire Vehicles and motor vehicles in class 2
Group 4- carriers, minibuses and vehicles in classes 2 and 3
Group 6- goods vehicles having unladen mass in excess of 3.5 tonnes (3500.00kgs) and not more
than 26.4 tonnes (26400.0kgs) and not less than 9m in length and not more then 13m in length and
vehicles in class 2
Group 8- A motor tractor not exceeding 3.5 tonnes unladen mass and a motor vehicle modified for
use by disable persons.
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Group 9- Motor tractor exceeding 3.5 tons (3500.0Kgs trucks above 3.5 tons and modified
vehicles for disabled people, forklift, crane, construction machinery, bulldozers, loaders and other
specialized vehicle and machinery.
CAREER HISTORY
CFR Line Fiji Ltd
Lautoka, Fiji
Operation Manager August 2013 Present
Duties/Responsibilities:
• Check and verify booking records, handle questions or concerns
• Prepared Monthly sales report
• Organize to service each business division while maintaining and improving overall
operational efficiencies
• Interface cross-functionally at levels within divisions of the company including
communication with offshore/subsidiary management, external resources and
concern, such as freight forwarders, third party providers and
governmental agencies
• Troubleshoot and provide solution for issues of a moderate to complex scope.
• Ensure proper compliance and adherence to all appropriate health and safety
regulations and cleanliness requirements are3 followed both with regards for
personal and inventory safety
• Oversee day to day operations and directs the operations team to achieve objectives
• Effects necessary communication and motivation to staffs. Counsels and disciplines
as necessary
• Develop and maintain a productive work team via training and career development
• Excellent customer service in relating to Export regulation, transportation, logistics
and related function
• Develop and ensure that established policies, rules and regulations and procedures
are followed
• Meet or exceed established goals relative to on time delivery and shipping accuracy
performance for customer shipments
• Drives costs savings with a focus on visibility, variability and velocity
• Provide direction for systems improvements and changes to operational
requirements
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TRANSAM LOGISTICS
Lautoka,Fiji
Shipping Manager West` November 2009 – November 2012
Duties/Responsibilities:
• Made sure all import and export cargo is reported to me
• Prepared Monthly sales report
• Checked daily invoice and make sure that invoice is sent to clients as early as
possible
• Kept ship movement control records from ports to ports
• Monitored import and export LCL and FCL shipment
• Kept record of damaged cargo and claims, report to General manager and customs
• Prepared monthly Debtors and Creditors reports
• Follow up debtors and keep a control on them
• Keep tied control on credit limits
• Respond to clients complains (CUSTOMER SERVICE)
• Kept control on freight collect and letter of credit shipments
• Work with other freight agent regarding quotes and bookings
• Visit Clients for sales
• Liaise with oversea freight agents to arrange EXW, FOB and CIF shipments
• Respond to oversea freight agents on there enquires regarding
DTD/DDU shipments
• Provide advise to supervisors and/or other staff relating to area of
responsibility
• Attended and contributed to meetings as required
• Any other tasks assigned by the General Manager or work mate.
• Uphold confidentiality on company related matters and work within the
company
defined polices and procedures
• Took all practicable steps to ensure personal safety and safety of others as a matter
of priority
• Demonstrated professional skill and a high standard of fairness and integrity
• Take pictures of damaged cargo and report to respective freight agent or clients
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• Preparation of documents and manifest to customs
• Air freight Import and Export
Northern Projects Fiji Ltd
Suva,Fiji
Shipping Manager January 2007- October 2009
Intercontinental Fiji Golf Resort and SPA Project
Duties/Responsibilities:
• Arrange pick up by air and sea for shipments ex oversea shippers
• Purchasing of goods locally and oversea
• Arrange clearance with local customs agent
• Checked invoice before approval of payments
• Make sure the shipment is delivered at site to meet the deadlines
• Overlooked to see freight/project budget
• Liaise with local authorities on import permits
• Arrange Insurance for goods
• Kept records on stocks
• Prepared claims for damaged goods
• Arrange Health and safety gears for workers
• Provided effective information to the Project managers
• Arrange work permit for Adroit
• Arrange flights and housing for Adroit
Corporate Freight Services (Fiji) Ltd
Nadi Airport,Fiji
Sales and Marketing Supervisor May 2004 - December 2006
Duties/Responsibilities
• Accomplished cargo sales and Marketing
• Recruited, trained, scheduled , counseled and disciplined employees
• Communicated job expectations and planning
• Enforced policies and procedures of company
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• Implemented production, productivity, quality customer service
• Prepared and completed action plans
• Projected sales volume by established pricing strategies
• Protected organization value by keeping information confidential
• Made periodic visit to key accounts and explored specific needs
• Quotations to local and oversea clients
• Airline and Civil Aviation procedure
• Prepared annual budget and scheduled expenditure
• Participated in educational opportunities
• Maintained personal; network
• Obtained competitive rates from airlines for big volumes
• Meeting with Quarantine and health departments
• Export procedure on perishable goods
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Williams and Gosling Ltd February 1995 – April 2004
Nadi Airport, Fiji
Export Clerk- air freight
Duties/Responsibilities:
• Played a vital roll to a success of the operations
• Worked as a team player
• Received and assemble customer SAP export paperwork
• Allocated of stock to bookings and processed shipments in
accordance with SOP.
• Confidently dealt with entry formalities
• Completed customs procedures
• Worked with other freight agent
• Experienced in air and road transportation
• Prepared and provided documents accordance to airline procedures
• Monthly Airline export booking
• Invoicing to clients and oversea agents
• Strong Customer service
• Checked IATA payments with relevant jobs
• Supervisor loading of LDS (units)
• Organized perishable LD’s to quarantine chamber
• Did 24 hrs shift job.
• Courier export
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• Attend airline meetings
• Attended queries for local and overseas clients
• Any other tasks assigned by the team ledger or work mate
• Booked for inspection with quarantine and health
Gibson Freight (Fiji Ltd) January 1992- February 1995
Nadi airport
Import and Export Clerk
Duties/Responsibilities:
• Airline bookings
• Customs export entry
• Clearance of import goods
• Arrange trucking
• Delivery of imports goods
• Arranged pick up of export goods
• Booked for inspection with quarantine and health
• Attended pre release on shipment
• Arranged casual staffs
• Loaded goods with forklift
• Deconsolidation/break bulk
• Bonded warehouse
Prabhu Brothers Hot Bread Shop January 1990- December 1992
Nadi
Hot Bread Baker
• Prepared bread, rolls, muffins and cakes according to recipe
• Measured ingredients, using measuring cups, scales and spoons
• Mixed ingredients to form dough or batter by hand and used electric
mixer
• Cut dough into uniform portions with knife or divider
• Molded dough loaves or desired shapes
• Placed the dough into loaves or desired shapes
• Sprinkles topping, such as jelly, cinnamon and poppy seeds on specialties
• Places pans of dough in proof box to rise
• Inserted pans of raising dough in oven to bake.
• Adjusts drafts or thermostatic controls to regulate oven temperature
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• Removed baked goods from oven and place goods on cooling rack
• organized delivery of bread to hotel
• did 24 hrs shift
Hyaat Regency March 1988 - December 1990
Sigatoka
Kitchen Hand to Assistance to Cook
• Prepared food for cooks
• Washed, chopped and peeled fruits and vegetables
• Processed the food according to menu
• Measured sauce and dressing into pre-portioned for serves.
• Cleaned vegetables and fruits and store them into cooler
• Stock control of foods items
• Cleaned all equipment
• Sanitized all appliances daily
• Removed trash and kitchen garbage containers
• Maintained the kitchen work area
• Notified the cook of broke appliances
• Reported hazards to cook
• Inventory management
• Check freshness of foods upon delivery
• Trained new staffs on proper food preparation, menu knowledge, kitchen operation
• Health regulation and sanitation guidelines
• Helped in serve food at the counter and buffet lines
• Carved meat, organized dishes
• Maintained the correct temperatures of the food served
Rattan Bhan and Company January 1985 – Febuary 1988
Sigatoka
Trainee as cook and Baker
• Worked in a restaurant and other kitchen to learn what it takes to become a chef
• Worked in a bakery to learn what it takes to become a baker
• Studied each kitchen and bakery sections
• Reported directly to head chef
• Baking of breads and buns
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• Prepared sweet cream
• weighed the bread dough accordingly and shaped them into baking pan
• learnt cake decoration
• organized delivery of bread to hotels and resorts
• prepared Indian dishes
• Stock control
INTEREST
MEETING PEOPLE, WATCHING SPORT, DRIVING, TRAVELLING, SOCIAL WORK AND
ENTERTAINMENT
REFERENCES
* Shalini Pratap
Manager Logistics
Transam Logistics Limited
Suva, Fiji Islands
MB: 679- 9923933
* Mr NAREND CHAND-
Imports/Assistance Branch Manager
Williams & Gosling Limited
Nadi Airport, Fiji Islands
Ph : 679- 6722858
Mb : 679- 9999748
* Mr RAM RAJEND-
Managing Director
Corporate Freight Services (Fiji) Limited
Nadi Airport, Fiji
Ph : 679- 6725870
MB : 679- 9925870
* MR .KAMAL REDDY- MANAGER FIJI
Gibson Freight (Fiji) Limited
Nadi Airport, Fiji
Ph : 679 6720333
Mb : 679 9921320
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* MR. ABDUL KHAN – MANAGER
Northern Projects Fiji Ltd
Suva, Fiji Islands
Mb:- 679 9994602