1. AlexisMachipiness
Objective: Seeking a challenging and rewarding position that will utilize my audit review and compliance
background.
Experience:
September 12 – September 16 Irvine, CA
Hyundai Capital America
Analyst I/Analyst II
 Prepare monthly reporting based off the application audits & state specific audits,
 Provide the operation center with monthly meetings to update on trends & monthly
results.
 Assist with training for new hires to explain Quality Assurance process.
 Review transactions for Consumer Credit and Funding Teams to ensure adherence with
policy and procedure, legal and regulatory compliance.
 Work with multiple departments to support/test system updates.
 Provide feedback/ clarification and training support if necessary.
 Support Process Control in authoring and maintaining policy and procedure, training
materials and job aids.
 Special review as requested; audit approvals and funding’s to ensure system and pricing
is correct
July 07 – September 12
Hyundai Motor Finance Irvine, CA
Funding Specialist I/Funding Specialist II
 Processing, reviewing and auditing loan documents sent to HMF for funding.
 Verifying that all document information conforms to HMF credit approvals, policies, and established
guidelines.
 Performing employment verifications, customer interviews, investigative follow up, and inquiries
with financial institutions.
 Communicating with dealers, retail and lease customers, and internal departments.
 Working independently and using strong time management skills to efficiently process and
complete all loan documents with high level of accuracy.
 Responsible for establishing customer contracts and using strong follow-thru skills to ensure all
contracts are complete and adhere to HMFC policies and guidelines.
 Responsible for all rebooks nation wide
 Fix Credit/Funder errors on booked loans.
Aug. 05 – Jan. 07
Orange County Teachers Federal Credit Union Tustin, CA
Telephone Service Representative I/ Member Service Representative II
 Committed to provide accurate and personalized Member service as top priority, while
also cross telling additional products/services to meet Members’ needs.
 Contributed to achieving and exceeding department goals both at the Telephone Service Center and at
the branch.
(714) 470-5600
alex25corona@yahoo.com

2.  Maintained the highest individual efficiency within the Telephone Service Center.
 Performed account maintenance, opened accounts, processed loan requests, filed disputes and fraud,
and efficiently used multiple resources to provide a high level of service to Members.
 Displayed the ability to work well independently with little supervisory assistance, and also
excelled at working collaboratively with others on projects or at events.
 Competent in all back-office duties and tasks; night drop, ATM, opening and closing
preparations, wire transfers, branch balancing, and daily branch reports.
 Supported fellow team members by providing resolutions to Member issues, utilizing
methods to streamline daily operations within the branch, and acted as a lead for
the Operations team.
Systems used
 DayBreak
 LeasePak
 Accurant
 Excel
 Access