1. CARLO A. CELLONA
3195 Elephant Street
Barangay Rizal, Makati City
09322040173, cellonacarlo@yahoo.com
Objective: To be part of a company that fosters professional growth where I can showcase
my knowledge and further hone my skills to develop my competence as an
employee.
Education: Bachelor of Science
Major in Marketing
University of Makati (2012)
Work Experience:
1. ACCOUNT ASSISTANT
September 2013 to present
Robinsons Bank
Consumer Finance Group – Home Loans Department
• Assists the Account Officer in attending to branch concerns regarding endorsed housing loan
applications for over 90 branches.
• Liaises with big developers, branches and brokers.
• Handles customer complaints and coordinates with other support units for complaint resolution.
• Pre-screens loan applications and ensures completeness of post approval requirements.
• Performs the entire post-approval loan processing (e.g. documentation, document signing, REM
registration) and ultimately the release of the loan proceeds.
• Supports the Account Officers in various roles related to marketing, accounts processing &
portfolio management.
• Instrumental to the achievement of the Account Officer’s monthly targets.
2. ACCOUNT ASSISTANT
May 2012 to September 2013
Robinsons Bank (Under JCD Info Search & Gen. Services)
• Assists Account Officer in preparation of the necessary documents of approved housing loans
• Monitors and updates account checklist.
• Assist the AO in attending to the regularization of exceptions noted by the Credit Review
Department, internal and external auditors.
• Performs others duties as assigned by the immediate superior.
• Attends to the service requirement of the client, such as availments, renewals, extensions,
payments, loan account re-pricing and other related functions.
• Participates in marketing events and property fairs.
Seminars Attended:
Anti-Money Laundering Seminar (2015)
Skills:
Conducting consumer and market research
 Organizing presentations and events
 Moderating small and large group discussions
 Proficient in English and Filipino
 Proficient with Microsoft Office
 Proficient with AS400
 Proficient with Finacle System