Organisational behaviour by aijaz aryan Human Resources Management

1. Aijaz Ahmed Rather
I.K Gujral Punjab Technical University

2. Meaning
 Organisational Behaviour is concerned with
understanding, prediction and control of
human behavior at work. It aims at
enhancing people’s awareness and
effectiveness in interpersonal situations. It
is improving their ability in handling
conflict and managing stress as well as
managing change at individual group and
organisational levels.

3.  Organisational Behaviour is the study of
human behaviour in an Organisational
settings.
 It is the interface between human behaviour
and the organisation and the organisation
itself.

4. Definition
 According to Keith Davis, “Organisational
Behaviour is concerned with the
understanding, prediction and control of
human behaviour in organisation.”

5. Features of Organisational
Behaviour
 Organisational Behaviour is a part of
General Management but it is not complete
management in itself.
 It deals with the behavioural approach of
the management towards the individuals
and the organisation.
 It is separate distinct field of study as it has
gained a high importance for studying
human behaviour in the organisation.

6. Features of Organisational
Behaviour
 Organisational Behaviour helps in
predicting the behaviour of individuals and
can be used as a tool for human benefit.
 It inculcates a creative thinking among
managers to solve human problems in the
organisation.
 Organisational Behaviour is heavily
influenced by different behavioural sciences
like psychology, sociology and anthropology.

7. Features of Organisational
Behaviour
 Organisational Behaviour is considered as
Action oriented and goal directed discipline.
 Organisational Behaviour aims at to fulfill
both employee’s as well as organisational
needs.
 Organisational Behaviour is a rational
thinking not an emotional feeling about
people.

8. Features of Organisational
Behaviour
 It tries to seek balance between human and
technical values at work and tries to achieve
productivity.

9. Organisational Behaviour is Multi
Disciplinary in Nature--------
 Management
 Sociology
 Anthropology
 Political Science
 Psychology
 Economics.

10. Assumptions of Organisational
Behaviour
 Organisational Behaviour follows the
Principles of Human Behaviour.
Facilities
Climate
Environment
Infrastructure
Social Behaviour

11. Assumptions of Organisational
Behaviour
 Organisational Behaviour is situational in
Nature.
 Organisational Behaviour is based on
System Approach.
 Organisational Behaviour Represents a
constant Interaction between structure and
Process Variables.

12. Goals of Organisational Behaviour
 Understanding Human Behaviour:
At Individual Level
At Interpersonal Level
At Group Level
At inter Group Level

13. Goals of Organisational Behaviour
 Controlling, Describing And Predicting
Human Behaviour:
Use of Power and sanction.
Leadership
Through Communication
Organisational Climate

14. Elements of Organisational
Behaviour
 INDIVIDUALS:
Personality
Perception
Attitudes & Values
Degree of Motivation
Degree of Job Satisfaction
Quality of Learning

15. Elements of Organisational
Behaviour
 STRUCTURE:
Quality of Culture
Degree of Change
Degree of Development
Extent of Organisational Effectiveness

16. Elements of Organisational
Behaviour
 GROUPS:
Group of Dynamics
Group Conflicts
Quality of Leadership
Quality of Communication
Power Politics

17. Elements of Organisational
Behaviour
 TECHNOLOGY & ENVIRONMENT:
Quality and level of technology affects the
behaviour of the employees:
Computerization
Automation
Mechanisation
Modernisation

18. Elements of Organisational
Behaviour
 ENVIRONMENT:
People
Organisation
Structure
Technology