2. According to ‘ Stephen Robbins’
“Perception may be defined as a process by which
sensory
individuals organize & interpret their
impressions in order to give meaning to their
environment.”
3. Example:
There were 3 workers breaking rocks at
construction site of a Temple. Some body
asked one of the worker, “ What are you
doing?” he answered “Don’t you see I am
just breaking the Rock”? The other said, “ I
am working for Rs. 50 per Day”. The third
worker replied, “ I am proud of the fact
that I am helping to build this
Temple.”This story explains that the
behaviour of an individual is result of the
way he perceives the things.
4. Cognitive Process: Perception is the basic cognitive or
psychological process. The manner in which a person
perceives the environment affects his behavior.
Intellectual Process: Perception is the intellectual
process through which a person series the data
environment, organizes it, & obtains meaning from
from the
it.
perceive
on what
Subjective Process: Different people may
the same environmental event differently based
particular aspects of the situation they choose to absorb.
17. Perceptual Errors OR
Problems:
Stereotyping: It means Judging
people on the basis of the nature of
the group, to which they belong.
Example: One can say that Italians are
quick Tempered, Fat men are Jolly, Older
women are Motherly etc.
18. Impression: People generally form
impression about others on the first sight,
even before knowing any of their other
characteristics, an individual starts having
impressions about others and perceives
accordingly.
Example: If a New employee in an
Industrial Organisation is judged on the
basis of his first impression on his boss, it
will be great injustice to such an employee.
19. Halo Effect: The Tendency of Judging
People on the basis of a single Trait, which
may be Good or Bad, Favourable or
Unfavourable.
Example: A worker who has an excellent
attendance record is often judged as highly
productive though facts may not be so, on
the other hand a employee with poor
attendance may be rated as less productive
though may not be the case in fact.
20. Projection: It means attributing one’s
own feelings to someone else.
Example: People who is fearful may
interpret others behaviour on fearful.
Attribution: It means when we observe
an individual’s behaviour we attempt to
determine whether it was internally or
externally caused.
Example: A nurse who drops a tray of
medicine will be excused if the incident
is perceived as caused by slippery floor
or she may also be fired if it is taken as
deliberate act.
21. Inference: It is a tendency on the part
of some people to judge others on
limited information. A right
performance appraisal must not be
based on half cooked or incomplete
information.
Example: An employee might be
sitting at his desk throughout the
working hours without doing anything,
but he may be inferred that he is sincere
towards his duties.
22. Selective Perception: In this people
tend to percieve what is in accordance
with their needs, motives and interest.
Example: If a man feels very threatened
or injured, everything around him will
appear to be potential source of danger.
23. Perceptual Set: People tend to
interpret the behaviour of others
according to their mental set up and this
concept is known as Perpectual set.
Example: If a general manager of a Hotel
have developed a general belief and attitudes
that workers are lazy and shirkers that they
want to gain whatever is possible from the
organisation without giving best to it. His
subsequent perceptions will be influenced by
this set when meet the group of people.