The document provides a summary of the applicant's work experience and education. For their work experience, it describes their roles as a Catering Hall Captain from May 2015 to August 2015 where they oversaw food quality and service standards. It also lists their role as a Shift Manager at TCBY from September 2013 to March 2014 where they supervised cash handling and customer service. Their current role as a Server/Caterer from June 2014 to present at Ram Caterers is outlined as well where they ensure customer satisfaction and set up dining areas. The applicant is expected to graduate from the University at Albany in May 2016 with a Bachelor's degree in Economics and a minor in Business Administration. Contact information and additional skills including being bilingual

1. WorkExperience
COLBEHAT TEMPLE TORAH,LITTLE NECK,NY
Catering Hall Captain, May 2015- Aug 2015
 Investigate and resolve complaints regarding food quality, service, or accommodations.
 Establish standards for personnel performance and customer service.
 Perform some food preparation or service tasks such as cooking, clearing tables, and serving food
and drinks when necessary.
 Organize and direct worker-training programs, resolve personnel problems, evaluate employee
performance in dining and lodging facilities and assigning duties to workers.
 Take inventory of products and help make the schedule.
 Attempt to book a date or sell an event.
 Review work procedures and operational problems to determine ways to improve service,
performance, or safety.
TCBY,Guilderland,NY
Shift Manager, Sept 2013-Mar 2014
 Issue receipts, refunds, credits, or change due to customers.
 Assist customers by providing information and resolving their complaints.
 Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash
registers, or optical price scanners.
 Sell tickets and other items to customers.
 Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that
there is adequate change.
 Calculate total payments received during a time period, and reconcile this with total sales.
 Monitor checkout stations to ensure that they have adequate cash available and that they are staffed
appropriately.
 Sort, count, and wrap currency and coins.
 Supervise others and provide on-the-job training.
 Compile and maintain non-monetary reports and records.
 Keep periodic balance sheets of amounts and numbers of transactions and make daily deposit.
RAM CATERERSOFOLD WESTBURY,OLD WESTBURY,NY
Server/Caterer, June 2014- Present
 Check with customers to ensure that they are enjoying their meals and take action to correct any
problems.
 Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large
parties.
 Explain how various menu items are prepared, describing ingredients and cooking methods,
essentially selling them the food.
EDUCATION
University at Albany, SUNY, Albany, NY
Expected graduation May 2016
 Economics BS
 Business Administration minor
ADDITIONALSKILLS
 Bilingual: Arabic and English.
Ahmed Mostafa Nasr
537 Dubois Avenue
Valley Stream, New York, 11581
(516)-710-3609
nasra2121@yahoo.com
537 Dubois Avenue Valley Stream, New York, 11581 (516)-710-3609 nasra2121@yahoo.com