This document is a resume for John Mitchell Jr. that summarizes his 27 years of experience in retail grocery and pet care management. It outlines his roles as Produce Manager and Assistant Produce Manager at Publix Supermarkets and Bruno's Inc. for over 20 years, where he oversaw employees, inventory, sales, and customer service. It also describes his experience as owner/manager of Rocky Ridge Pets and Friends, where he cared for animals and sold pet supplies. The resume emphasizes Mitchell's skills in customer service, sales, administration, management, and computers.

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106 Hampton cove, Pelham, AL 35124 r H: 205-908-1949 t pycez3l3@yahoo.com
PROFESSIONAL SUMMARY
Friendly and enthusiastic Department Manager with 27 years of specialization in retail grocery. Able to learn
new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly,
professional demeanor at all times. Wide range of knowledge of the retail grocery and pet industry.
SKILLS
r Customer and Personal Service
I Sales and Marketing
r Administration and Management
r Computers and Electronics
EXPERMNCE
Produce Manager
Publix supermarkets - Birmingham, AL
I Time Management
r Quality Control Analysis
r Personnel and Human Resources
O2l2O04 - Prescnt
r Provide customer service by greeting and assisting customers, and responding to customer inquiries and
complaints.
r Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
r Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
r Inventory stock and reorder when inventory drops to a specified level.
r Estimate consumer demand and determine the types and amounts of goods to be sold.
r Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workeis when
appropriate.
r Assign employees to specifrc duties.
r Keep records ofpurbhases, sales, and requisitions.
r Enforce safety, health, and security rules.
r Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
r Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling
merchandise.
r Plan and prepare work schedules and keep records of employees' work schedules and time cards.
r Review inventory and sales records to prepare reports for management and budget departments.
r Establish and implement policies, goals, objectives, and procedures for their department.
Assistant Produce Manager 08/1988 - 0212004
Bruno's inc. - Birmingham, AL
r Provide customer service by greeting and assisting customers, and responding to customer inquiries and
complaints.
r Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
JOHI T MITCHELL JR.(TOMMY)

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r Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in
performing services for customers.
r Inventory stock and reorder when inventory drops to a specified level.
r Estimate consumer demand and determine the types and amounts of goods to be sold.
r Assign employees to specific duties.
r Keep records ofpurchases, sales, and requisitions.
r Enforce safety, health, and security rules.
r Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised.
r Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling
merchandise.
r Plan and prepare work schedules and keep records of employees' work schedules and time cards.
r Review inventory and sales records to prepare reports for management and budget departments.
r Establish and implement policies, goals, objectives, and procedures for their department.
owner/ Manager 1211996 - 01/2001
Rocky Ridge Pets and friends - Birmingham, AL
r Complete line of pets and supplies.
r Feed and water animals according to schedules and feeding instructions.
r Mix food, liquid formulas, medications, or food supplements according to instructions, prescriptions, and
knowledge of animal species.
r Examine and observe animals to detect signs of illness, disease, or injury.
r Provide treatment to sick or injured animals, or contact veterinarians to secure treatment.
r Do facility laundry and clean, organize, maintain, and disinfect animal quarters, such as pens, tanks and
cages.
r Perform animal grooming duties such as washing, brushing, clipping, and trimming coats, cutting nails, and
cleaning ears.
r Adjust controls to regulate specified temperafure and humidity of animal quarters, nurseries, or exhibit
areas.
I Discuss with clients their pets' grooming needs.
r Observe and caution children petting and feeding animals in designated areas to ensure the safety of
humans and animals.
r Respond to questions from patrons, and provide information about animals, such as behavior, habitat,
breeding habits, or facility activities.
I Exercise animals to maintain their physical and mental health.
r Install, maintain, and repair animal care facility equipment such as infrared lights, feeding devices, and
cages.
r Find homes for stray or unwanted animals.
r Order, unload, and store feed and supplies.
r Sell pet food and supplies.
EDUCATION
High SchoolDiploma:
Pelham High School - Pelham, AL
May 1990