2. Meaning: Controlling function can be defined as
comparison of actual performance with the
planned performance. If there is any difference
or deviation then finding the reasons for such
difference and taking corrective measure or
action to stop those reasons so that in future
there is match between actual and planned
performance.
Definitions: “Controlling is determining what has
been accomplished, i.e. , evaluating the
performance and, if necessary, apply corrective
measures so that performance takes place
according to plans.” Terry and Franklin
CONTROLLING
3. “Controlling consists of verifying whether
everything occur in conformity with the plans
adopted, the instruction issued and the principles
established. It has for its object to point out
weaknesses and errors in order to rectify them
and prevent recurrence.”- Henri Fayol
“ Controlling is measurement and correction of the
performance of the subordinates to make sure
that the enterprise objectives and plans devised
them to attained them are being accomplished.”
Koontz and O’Donnell
CONTROLLING
4. Nature Of Controlling
a) Controlling is a positive force
b) Control is based on planning
c) Control is all pervasive function
d) Control is a continuous process
e) Delegation is an essence of control
f) Control aims at future
g) Control has an objective
5. Importance & significance of controlling
Helps in achieving organizational goals.
Helps in adopting environmental changes.
Helps in coping with complexities of
organisation.
Helps in improving the quality.
Controlling helps in financial matters.
Controlling helps in improving the
performance the employees.
Controlling helps in maintaining or improving
sales.
Controlling helps in minimizing the errors.
7. Elements or features of Control Cycle
1. Objectives or Goals
2. Action Plans
3. Resource Allocation
4. Authority delegation
5. Performance Comparison
6. Performance evaluation
7. Feedback
8. Planning Vs Control
It emphasis on
personal, long range
problems.
Less structured
Use range & estimates.
Top executives share
more time on planning
Evaluation of results
difficult, & takes longer
time to determine.
It emphasis on
personal concrete,
immediate problems
More structured
More rely on
measurable data from
specific cases.
Operative & lower
level personnel involve
on activities of
control.
It measures the
performance & results
& also find its variance
if it exist.
10. Elements of Controlling Process
Establishment of Standards
Evaluating Performance
Compare Actual Vs Standard
Performance
Analyse Cause of Deviation
Taking Corrective Actions
Feedback
11. Types of Control
1. Feedback Control
2. Concurrent Control
3. Feed forward Control
12. Feedback Control ( Post
Control)
It is a post mortem examination of
events ,the purpose of which is to
improve performance in future.