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ORGANIZATIONAL BEHAVIOR
Sadhana Singh
Assistant Professor(HR)
AFTER STUDYING THIS CHAPTER AND
LISTENING TO MY LECTUER,I HOPE THTAT
YOU WILL BE ABLE TO:
1. Define organizational behavior (OB).
2. Describe what managers do.
3. Explain the value of the systematic study of
OB.
4. List the major challenges and opportunities
for managers to use OB concepts.
5. Identify the contributions made by major
behavioral science disciplines to OB.
LEARNINGOBJECTIVES
6. Describe why managers require a knowledge
of OB.
7. Explain the need for a contingency approach
to the study of OB.
LEARNINGOBJECTIVES(cont’d)
What Managers Do??
Managerial Activities
• Make decisions
• Allocate resources
• Direct activities of others
to attain goals
Where Managers Work??
Management Functions
Management
Functions
Planning Organizing
LeadingControlling
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Management Functions (cont’d)
Mintzberg’s Managerial Roles
Mintzberg’s Managerial Roles (cont’d)
Mintzberg’s Managerial Roles (cont’d)
Management Skills
Effective Versus Successful Managerial
Activities (Luthans)
1. Traditional management
• Decision making, planning, and controlling
2. Communications
• Exchanging routine information and processing
paperwork
3. Human resource management
• Motivating, disciplining, managing conflict, staffing,
and training
4. Networking
• Socializing, politicking, and interacting with others
Allocation of Activities by Time
Enter Organizational Behavior
Contributing Disciplines to the OB Field
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)
Contributing Disciplines to the OB Field (cont’d)
There Are Few Absolutes in OB
Contingency
Variablesx y
Challenges and Opportunity for OB
 Responding to Globalization
 Managing Workforce Diversity
 Improving Quality and Productivity
 Responding to the Labor Shortage
 Improving Customer Service
Challenges and Opportunity for OB (cont’d)
1. Improving People Skills
2. Empowering People
3. Coping with “Temporariness”
4. Stimulation Innovation and Change
5. Helping Employees Balance Work/Life Conflicts
6. Improving Ethical Behavior
Basic OB Model, Stage I
The Dependent Variables
x
y
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Dependent Variables (cont’d)
The Independent Variables
Independent
Variables
Individual-Level
Variables
Organization
System-Level
Variables
Group-Level
Variables

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