TerritoryIntimate Social Touching Close 4-7 feet 6-18” Far - 7-12 feetPersonal Public Close -1½ to 2½ Close - 12-25 feet feet Far - 25 feet or Far - 2½ to 4 ½ feet greater
Different Cultures ...A crowded cultureWhat is your private space?
When you invade my spaceReactions to an invasion of your space Feel troubled Get defensive Become aggressive Retaliate
Masks We Wear Public Masks Public smile Clothing Putting on my face Extended territory On the road At work Can we drop masks?
Jockeying for positionInclusive - Non-inclusive How you include/exclude others in a groupParallel body positions Will position yourselves to relate to each other Side by side are neutral Facing means people are involvedCongruence-incongruence Groups that imitate each other
LookingHow long do you look? Staring- dehumanizes or challenges Glances - socially acceptable timing Appraisal- may indicate interestDo you look when you talk?Do you look when you listen?
Actions Speak Louder than Words?‘What often happens in any relationship is that language itself becomes a mask and a means of clouding and confusing the relationship. If thespoken language is stripped away and the onlycommunication left is body language, the truthwill find some way of poling through. Spokenlanguage itself is a great obscurer”Body Language, Julius Fast, MJF books, 1970. Language
Misinterpretation = Trouble?? Lost business Lack of animation = lack of interest? US tendency to get right to business
Troubles Conflict with peers• Different work styles• Wrong assumptions
Trouble…. Misinterpretation of signals Can be BIG trouble Legal trouble Do you know how to act or are you confused?