1. This program is made possible by:
IT OPERATIONS IN SMALL SCHOOLS
To dial into the audio for this webinar, call
1-866-740-1260 and enter 8168352#
Justin Turner- SchoolDude Applications Engineer
Deane Skinner- Laramie County School District #2
A Peer Best Practice Webcast

2. This program is made possible by:
Webcast Format:
• Participant phones will be muted.
• Please use the chat feature to ask questions at
any time.
• There will be an overview of SchoolDude
• There will be Q&A at the end.
• Webcast will be under one hour.

3. This program is made possible by:
Perception Vs. Reality

4. This program is made possible by:
Professional Image –
The Perception Gap
Perception
GapWhat you do
What others
think you do

5. This program is made possible by:
Trends
• Increasing
• Number of Assets
• Age of Equipment
• Expectations for Technology
• BYOD – Personally Owned Devices
• Support for other systems (Food Service,
Energy Management, Security, Etc.)
• Requests from staff
Source: 2010-2011 SchoolDude/CoSN Survey –
The Unique Needs Facing the IT Professional in K-12
Education

6. This program is made possible by:
Trends
• Decreasing
• Funding
• Staffing
• Risk Tolerance
• Time
• Staff Specialization
Source: 2010-2011 SchoolDude/CoSN Survey –
The Unique Needs Facing the IT Professional in K-
12 Education

7. This program is made possible by:
More assets + No extra staff = Trouble
Source: 2010-2011 SchoolDude/CoSN Survey –
The Unique Needs Facing the IT Professional in K-
12 Education
Decreased
4%
Stayed the
Same
24%
Increased
72%
Compared to last year, the number of
computers
in my school system has:
Decreased
23%
Stayed the
same
68%
Increased,
but not
enough
8%
Increased
proport-
ionally
1%
For school systems where the number
of computers increased,
the IT staffing levels have:

8. This program is made possible by:
It’s not just computers, anymore.
• 87% had increase in number of non-
computer assets
• 47% reported a significant increase
• Technology is responsible many other assets
and other systems
• Projectors, smart boards, cameras
• Cafeteria point of sale
• Student security
Source: 2010-2011 SchoolDude/CoSN Survey –
The Unique Needs Facing the IT Professional in K-
12 Education

9. This program is made possible by:
Mission Critical:
Eliminate Inefficiencies
•Verbal Requests
• Interruptions
•Forms/Faxes/Emails
•Calls / Interoffice Mail
•Duplicate / lost requests
•Slow response time
•Poor communication
•WO approval/assignment
•Data entry

10. This program is made possible by:
• I don’t have the staff
• I don’t have the time
• I don’t have the training
• I don’t have support
• I’M TOO SMALL
Did you know?
Schooldude is the largest provider of
IT solutions for schools under 1000
students.
That sounds nice but….

11. This program is made possible by:
Speakers:
Deane Skinner
Technology Director
Laramie County School District #2
STREAMLINE YOUR IT OPERATIONS

12. This program is made possible by:
Laramie County School District #2
• 930 students
• 4 Campuses Spread Over 1200 Square Miles
• 3 IT Employees
• Unique Challenge: Campuses are 20 miles
apart
• Recent Upgrade: 100 mb/sec connections
between buildings.

13. This program is made possible by:
# 1. What was missing?
• Communication, tracking and usability
• Previously used a email and verbal system
• Limited reporting / data tracking
• Difficult to track work order progress, department
performance, labor and purchases
• No follow up communication with requesters
• IT request details would get lost very easily

14. This program is made possible by:
# 2. Evaluating the Options
• Affordable
• Easy to use
• Web based
• Accountability/ Reporting
• Communication with requesters
• Save time
• Requester and user convenience - online

15. This program is made possible by:
# 3. The Transition
• Challenges:
• Getting everyone comfortable with new system
• Some staff members still send email
• Results:
• Everyone realized it was easy to use and saved time!
• Maintenance Department Signed Up After Seeing IT
Success

16. This program is made possible by:
# 4. Asset Management
• Save money by optimizing hardware and
software usage
• Easily manage software license compliance to
avoid penalties
• Reduce time and effort required to comply
with an audit
• Support long-term budget and technology
planning with accurate IT asset data
• Supports Tech Readiness Initiative

17. This program is made possible by:
# 5. The Benefits
• Much faster processing time vs. paper
• Improved data tracking and accountability
• Able to track and document workload
• Easily generate reports- IT Asset Information
• Improved productivity while operating under the
same budget
• Opened communication between requesters and IT
staff

18. This program is made possible by:
# 6. Improving Efficiency:
Saving Time = Saving Money
• Saved time in the IT request process
• Improved communication with requesters with work
status updates
• Automatically route work orders to technicians
• Technicians can quickly see work to be performed and
document work completion
• Reduced time needed to complete IT requests

19. This program is made possible by:
Power In The Suite!
19

20. This program is made possible by:
The SchoolDude Nation
20

21. This program is made possible by:
Contact
Justin Turner
Justin@schooldude.com
877-868-3833
Deane Skinner- dskinner@mail.lrm2.k12.wy.us
Your Account Managers Will Follow Up

22. This program is made possible by:
Requirements
• Auditing Application
• Simply requires
• Client install
• Internet access

23. This program is made possible by:
Client Agent
• Returns information about
• Hardware
• Software
• Software usage
• Automatic updates
• Data transmitted over HTTP
• Scheduled audits configured by end-user
• Encrypted
• Bandwidth
• 60-70 kb for the first audit
• 1-2 kb for subsequent audits (only returns changed data)
• File size
• Actual agent is about 1 MB (agent runs as a service)

24. This program is made possible by:
Deployment Options
• Windows
• Group Policy
• Login Script
• Standalone Auditing
• Manual Installation
• Imaging Software (i.e. DeepFreeze or Ghost)
• Mac
• Apple Remote Desktop
• Script
• Manual Installation
• Imaging Software (i.e. DeepFreeze or Ghost)
• Unix/Linux
• Manual Installation
• Script