Small Schools IT Webcast

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Small Schools IT Webcast

  1. 1. This program is made possible by:IT OPERATIONS IN SMALL SCHOOLSTo dial into the audio for this webinar, call1-866-740-1260 and enter 8168352#Justin Turner- SchoolDude Applications EngineerDeane Skinner- Laramie County School District #2A Peer Best Practice Webcast
  2. 2. This program is made possible by:Webcast Format:• Participant phones will be muted.• Please use the chat feature to ask questions atany time.• There will be an overview of SchoolDude• There will be Q&A at the end.• Webcast will be under one hour.
  3. 3. This program is made possible by:Perception Vs. Reality
  4. 4. This program is made possible by:Professional Image –The Perception GapPerceptionGapWhat you doWhat othersthink you do
  5. 5. This program is made possible by:Trends• Increasing• Number of Assets• Age of Equipment• Expectations for Technology• BYOD – Personally Owned Devices• Support for other systems (Food Service,Energy Management, Security, Etc.)• Requests from staffSource: 2010-2011 SchoolDude/CoSN Survey –The Unique Needs Facing the IT Professional in K-12Education
  6. 6. This program is made possible by:Trends• Decreasing• Funding• Staffing• Risk Tolerance• Time• Staff SpecializationSource: 2010-2011 SchoolDude/CoSN Survey –The Unique Needs Facing the IT Professional in K-12 Education
  7. 7. This program is made possible by:More assets + No extra staff = TroubleSource: 2010-2011 SchoolDude/CoSN Survey –The Unique Needs Facing the IT Professional in K-12 EducationDecreased4%Stayed theSame24%Increased72%Compared to last year, the number ofcomputersin my school system has:Decreased23%Stayed thesame68%Increased,but notenough8%Increasedproport-ionally1%For school systems where the numberof computers increased,the IT staffing levels have:
  8. 8. This program is made possible by:It’s not just computers, anymore.• 87% had increase in number of non-computer assets• 47% reported a significant increase• Technology is responsible many other assetsand other systems• Projectors, smart boards, cameras• Cafeteria point of sale• Student securitySource: 2010-2011 SchoolDude/CoSN Survey –The Unique Needs Facing the IT Professional in K-12 Education
  9. 9. This program is made possible by:Mission Critical:Eliminate Inefficiencies•Verbal Requests• Interruptions•Forms/Faxes/Emails•Calls / Interoffice Mail•Duplicate / lost requests•Slow response time•Poor communication•WO approval/assignment•Data entry
  10. 10. This program is made possible by:• I don’t have the staff• I don’t have the time• I don’t have the training• I don’t have support• I’M TOO SMALLDid you know?Schooldude is the largest provider ofIT solutions for schools under 1000students.That sounds nice but….
  11. 11. This program is made possible by:Speakers:Deane SkinnerTechnology DirectorLaramie County School District #2STREAMLINE YOUR IT OPERATIONS
  12. 12. This program is made possible by:Laramie County School District #2• 930 students• 4 Campuses Spread Over 1200 Square Miles• 3 IT Employees• Unique Challenge: Campuses are 20 milesapart• Recent Upgrade: 100 mb/sec connectionsbetween buildings.
  13. 13. This program is made possible by:# 1. What was missing?• Communication, tracking and usability• Previously used a email and verbal system• Limited reporting / data tracking• Difficult to track work order progress, departmentperformance, labor and purchases• No follow up communication with requesters• IT request details would get lost very easily
  14. 14. This program is made possible by:# 2. Evaluating the Options• Affordable• Easy to use• Web based• Accountability/ Reporting• Communication with requesters• Save time• Requester and user convenience - online
  15. 15. This program is made possible by:# 3. The Transition• Challenges:• Getting everyone comfortable with new system• Some staff members still send email• Results:• Everyone realized it was easy to use and saved time!• Maintenance Department Signed Up After Seeing ITSuccess
  16. 16. This program is made possible by:# 4. Asset Management• Save money by optimizing hardware andsoftware usage• Easily manage software license compliance toavoid penalties• Reduce time and effort required to complywith an audit• Support long-term budget and technologyplanning with accurate IT asset data• Supports Tech Readiness Initiative
  17. 17. This program is made possible by:# 5. The Benefits• Much faster processing time vs. paper• Improved data tracking and accountability• Able to track and document workload• Easily generate reports- IT Asset Information• Improved productivity while operating under thesame budget• Opened communication between requesters and ITstaff
  18. 18. This program is made possible by:# 6. Improving Efficiency:Saving Time = Saving Money• Saved time in the IT request process• Improved communication with requesters with workstatus updates• Automatically route work orders to technicians• Technicians can quickly see work to be performed anddocument work completion• Reduced time needed to complete IT requests
  19. 19. This program is made possible by:Power In The Suite!19
  20. 20. This program is made possible by:The SchoolDude Nation20
  21. 21. This program is made possible by:ContactJustin TurnerJustin@schooldude.com877-868-3833Deane Skinner- dskinner@mail.lrm2.k12.wy.usYour Account Managers Will Follow Up
  22. 22. This program is made possible by:Requirements• Auditing Application• Simply requires• Client install• Internet access
  23. 23. This program is made possible by:Client Agent• Returns information about• Hardware• Software• Software usage• Automatic updates• Data transmitted over HTTP• Scheduled audits configured by end-user• Encrypted• Bandwidth• 60-70 kb for the first audit• 1-2 kb for subsequent audits (only returns changed data)• File size• Actual agent is about 1 MB (agent runs as a service)
  24. 24. This program is made possible by:Deployment Options• Windows• Group Policy• Login Script• Standalone Auditing• Manual Installation• Imaging Software (i.e. DeepFreeze or Ghost)• Mac• Apple Remote Desktop• Script• Manual Installation• Imaging Software (i.e. DeepFreeze or Ghost)• Unix/Linux• Manual Installation• Script

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