1. RONELLE JOHNSON
Indiana 46060 317.214.8748 J.ronelle@gmail.com
COMPUTER TECHNOLOGY MANAGEMENT
An organization that desires an analytical problem solver who is mechanically and
systematically inclined and has a strong understanding of computer hardware and software.
Outstanding organizational skills and meticulous documentation skills. Results-driven team
player who helps ensure systems operate smoothly.
TECHNICAL SKILLS
 Microsoft Application
 Data Control
 Clerical Skills
 Data Processing/ MVS Environment
 Utility programs on a computer
 Data backup system and
retrieval
 Spreadsheet software and
application
PROFESSIONAL WORK
Depot Department; Indianapolis, Indiana 06/2012–06/2013
Intern Information Technology
Performed software installation and configuration, supported wireless networking, technical
supported, repaired and PC hardware/software. Uploaded computer from Window 7, test Bios,
Frog, APC Maintenance (i.e., motherboard, socket, fan, slot and modem).
• Developed a training tool for learning computer system resulting in new employees
becoming fully productive one-week sooner, saving time and money for the
company.
• Analyzed computer processes and implemented system that reduced errors and
improve customer relations.
• Resolved approximately 50%.
ZVRS; Indianapolis, Indiana 10/2012–12/2013
Installers/Sales
Performed sales to customers with new/old products of equipment (i.e. videophones, iPads, and
software, wireless and mobile) and the dated imputed in the computer. Performed equipment
installments in customer’s home.
• Collaborated working on replace old products, new product development, pricing and
rollout- all new products met or exceeded goals.
• Initiated cost controls that reduced labor and the provided are free.
• Built sales for Startup Company from to 3.5 million over a four-year period.

2. RONELLE JOHNSON
Indiana 46060 317.214.8748 J.ronelle@gmail.com
Indiana School for the Deaf; Indianapolis, Indiana 11/2005 –11/2012
Residential Mentor
• Provided hair, hygiene care for children in their dorms, an assisted nurse staff i.e. getting
special equipment, storytelling to children, language development, social skills and
picked up and dropped the vehicles from the facility. Actively attend local field trips with
children and actively attend local events in school.
• Educated children about relationship, self-esteem, communication skills and social skills.
EDUCATION & TRAINING
Bachelor of Applied Science, Completed Coursework, Microcomputer Management
Davenport University; Indianapolis, Indiana
License, Completed Tech-in Training Permit, Training, License number:
99072251A PLA; Indianapolis, Indiana
Associate of Science, Health Information Technician, not complete Coursework.
ITT; Indianapolis, Indiana (Shut Down)