1. Cynthia E. Guzman
(559) 920-0970 cell  c007artemis@yahoo.com
Qualifications
Innovative management professional with 7 years of experience in the Information Technology field and 8
years of management experience. Strong background in business and working with community industry
partners. Excellent team player with leadership experience. Possesses the ability to work effectively with
colleagues, clients and business partners. Solid organizational background.
Areas of Expertise
 Employee Management  Computer System Implementation  Curriculum Development
 Computer Administration  Business & Healthcare Industries  Learning Methodologies
 Hardware/Software Diagnostics  Finance & Administration  Project-Based Learning
 Network Setup/Administration  Microsoft Software Proficiency  Classroom to Career
Notable Accomplishments
Instruction and Curriculum
 Utilization of ongoing formal and informal assessment to measure effectiveness of teaching and
optimize student learning, adapting instruction when needed
 Establishment of rapport with students and families from diverse cultural origins by creating positive,
respectful environment and encouraging dialogue through regular communication
 Expanded the Information Technology department by hiring and mentoring qualified, charismatic
instructors
Strategic Planning and Coordination
 Facilitation/coordination of all aspects of participants for activities for the Student Chapter of AITP
 Partner with local community business leaders and groups to provided effective “real world” student
internship opportunities in information technology
 Oversaw the growth and development of the internal network for LDAC, including several phone
systems, addition of application and data servers, complete network hardware change to CISCO
equipment, and implementation of SharePoint site for collaboration between medical professionals,
staff, and outside vendors
Education
ITT Technical Institute – Clovis, CA
Bachelor of Science, Information Technology – Information Systems Security 2010
Alpha Beta Kappa National Honors graduate – Salutatorian
Associate of Science, Information Technology – Computer Network Systems 2008
Alpha Beta Kappa National Honors graduate – Salutatorian
Career History
Department Chair, Information Technology
ITT Technical Institute – Clovis, CA 3/2014 – Present
Manage department and teach curriculum to college students in project-based instructional environment
 Manage staff of 10 instructors and work closely with 100-200 department students
 Teach: Computer Structure & Logic, Client-Server Networking, Programming, Capstone
 Collaborate with other departments to ensure student satisfaction and success
Cont’d.

2. Cynthia E. Guzman (page 2)
Career History (Cont’d.)
 Facilitate bi-annual Professional Advisory Committee meetings for IT department
 Arrange interactive activities for STEM events for high school students
 Serve as faculty advisor to AITP Student Chapter
Adjunct Instructor
ITT Technical Institute – Clovis, CA 09/2010 – 03/2014
Taught evening courses at private, post-secondary educational institution
 Courses: Computer Structure & Logic, Networking, Client-Server, Programming, Capstone
 Worked closely with 150+ department students, providing excellent customer service
Network / IT Specialist
Ladenheim Dialysis Access Centers – Fresno, CA 12/2009 – 05/2014
Maintain and growth of network for a growing chain of medical facilities
 Maintained server and client side computers and network equipment
 Performed computer imaging and technology setup and complete setup of new branch offices
 Served as Project Manager for large IT projects including VoIP installation, server installs,
CISCO installations, and integration of T1, T4 and Broadband lines into existing network
 Created Computer and Internet AUP
 Handled backup administration, timekeeping and payroll, accounts payable, HR paperwork for
new hires
IT Support Specialist I
Cancer Care Associates – Fresno, CA 11/2008 – 05/2009
Assisted in maintenance and administration of 175+ user network environment
 Maintained client-side computers; troubleshot and fixed computer hardware and software issues
 Troubleshot network issues; performed computer imaging and technology setup
 Administered Active Directory and telephone server applications
 Effectively created new forms for better record keeping
IT Assistant / Federal Work Study
ITT Technical Institute – Clovis, CA 12/2007 – 11/2008
Assisted in the installation, maintenance and administration of 150+ student computers
 Focused on student-side computers; troubleshot and fixed computer hardware and software issues
 Performed computer imaging and technology setup
 Helped create a computer rendering farm for drafting department software
 Created a small network for Black Chamber of Commerce in Fresno, CA
Office Administrator
Lamanuzzi and Pantaleo – Madera, CA 08/2000 – 05/2005
Office administration for large produce handling company and winery
 Generated superior customer and service provider relations
 Managed shipping and receiving and scheduled freight
 Performed all billing for two separate companies
 Maintained multi-line phones and computers and supplies in the main office
 Oversaw and helped with HR paperwork for hiring 300+ seasonal employees per year
Memberships & Affiliations
Association of Information Technology Professionals 2014 – Present
Association for Information Science & Technology 2014 – Present