introduction importance objectives advantages disadvantages types flow

2. 1. Introduction
2. Importance
3. Objectives
4. Advantages
5. Disadvantage
6. Types
7. Flow

3. INTRODUTION
 Upward Communication is the process of information
flowing from the lower levels o to the upper levels. This type
of communication is becoming more popular in organizations as
traditional forms of communication are becoming less popular.
The more traditional organization types such as a hierarchy,
places people into separate ranks.
 Upward communication helps employees to express
their requirements, ideas, and feelings. For the top management,
upward communication is an important source of information
for business decisions. It helps in alerting top management
about the requirement of changes in an organisations. Upward
contribution is the core contributor of business process re-
engineering in many organisations.

4. Upward communication is widely used as part
of whistle blowing policy in many large organisations.
Under whistle blowing policy, each employee is
permitted to directly communicate with top
management about matters requiring examination on
vigilance angle.
Communication is a very important part of working
in the business environment. Upward
communication is the flow of information from front
line employees to managers, supervisors, and
directors.

6. Upward Communication is the process of information flowing
from the Lower levels of a hierarchy to the upper levels. This
types of communication is becoming more popular in
organisations as traditional forms of communication are
becoming lesss popular. The more traditional organization
types such as a Hierarchy, places people into separate ranks.
Upward communication helps employees to
express their requirements,ideas, and feelings.

7. For the top management,upward communication is an
importance Source of information of business
decisions.It helps in alerting top management
about the requirements of changes in an organsiations.
Upward contibution is the core contributor of business
process re engineering in many organisation.

8. OBJECTIVES
Face to face discussion
Staff Meeting
Written Reports
Suggestions Boxes
Counselling
Democratic Management in General
Respond
Improve & Encourage in decision making

9. ADVANTAGES
1. Feedback:
The major advantages of upward communication are, it
provides feedback from the employees. As a result
the communication loop (cycle) completes and
management can realize the reactions of the employees.
2. Constructive idea:
Upward communication allows the employees to inform their
views regarding the implementation of company policies.
3. Helps decision making:
Through upward communication top management can
know the views of flower level employees which help them to
make more realistic decision.

10. 4. Establishment of good relation:
Upward communication brings executives and
employees close to each other and accordingly
mutual relationship developed.
5. Mutual trust:
For the success of any sort of communication
trust is an essential element. As relationship
developed through upward
communication mutual trust also created.
6. Enhance coordination:
Opportunity to express own views and
participation in the decision making enhance
the level of coordination.

11. DISADVANTAGES/LIMITATIONSq
1. Reluctance:
In some cases employees are reluctant to provide information
through upward channel.
2. Non-cooperative attitude:
Non-cooperative attitude to the executives damage the
willingness of the employees to initiate upward
communication.
3. Chance of distortion:
Downward communication can be distorted unconsciously
but in case of upward communicationinformation can be
distorted deliberately.

12. 4. Trend to by-pass:
Another side effect of upward communication is
tendency of by passing the immediate boss, can be
created among the employees.
5. Delay:
Sometimes lower level employees hesitate to inform
a problem upward because doing so means
acceptance of failure. Thus delays may take place to
decide whether to inform the top management or try
further to solve the problem.

13. •Organizational Communication
•Forward compatibility
•Superior Subordinate Communication
•Non Verbal Communication

14. Organizational communication is a subfield of the
larger discipline of communication studies.
Organizational communication, as a field, is the
consideration, analysis, and criticism of the role of
communication in organizational contexts. Its main
function is to inform, persuade and promote goodwill.
The flow of communication could be either formal or
informal. Communication flowing through formal
channel's are downward, horizontal and upward
whereas communication through informal channel are
generally termed as grapevine.
Organizational communication

15. Forward compatibility is a design characteristic
that allows a system to gracefully
accept input intended for a later version of itself. The
concept can be applied to entire systems,
electrical interfaces, telecommunication signals, data
communication protocols, file formats,
and computer programming languages.
A standardsupports forward compatibility if
a product that complies with earlier versions can
"gracefully" process input designed for later versions
of the standard. Although the ability of a system to
select known input and ignore unknown input also
depends on whether the new standard is backward
compatible.
Forward Compatibility Communication

16. Superior subordinate communication refers
to the interactions between organizational
leaders and their subordinates and how they
work together to achieve personal and
organizational goals[1] Satisfactory upward and
downward communication is essential for a
successful organization because it closes the gap
between superior and subordinates by increasing
the levels of trust, support, and the frequency of
their interactions.
Superior subordinate communication

17. Nonverbal communication between people
is communication through sending and receiving
wordless cues.
It includes the use of visual cues such as body
language (kinesics) , distance (proxemics) and
physical environments/appearance, of voice
(paralanguage) and of touch (haptics).[1] In can also
include chronemics (the use of time)
and oculesics (eye contact and the actions of looking
while talking and listening, frequency of glances,
patterns of fixation, pupil dilation, and blink rate).
Nonverbal communication

18. Comminications that flows to a higher level
In an organisation is called as upward communication.
It provides feedback on how well the organisation Is
functioning. The subordinate use upward Communication to
convay their problems and performance to their superior.
The subordinate also use upward communication to tell how
well they have understood the downward communication .
It can also be used by the employees to share their views and
ideas and to participate in the decision making
Process.