design for participation
a museum workshop                          nina simon, museum 2.0
                               ...
there are lots of ways people participate in museums...




             Exploratorium   Denver Art Museum   International...
today, we’re going to focus on social participation




        Ontario Science Centre   Chicago History Museum   SFMOMA

...
what is social technology?

 tools that enable people to create,
 share, and connect with each other




    youtube      ...
the web is analogous to the museum


                 Web         Museums

Push Content     yes            yes

 Multimedi...
why look at the social web as a design model?
 1. Because it’s a rapidly iterated content distributor




                ...
why look at the social web as a design model?
 1. Because it’s a rapidly iterated content distributor
 2. Because it’s a c...
why look at the social web as a design model?
  1. Because it’s a rapidly iterated content distributor
  2. Because it’s a...
why look at the social web as a design model?
  1. Because it’s a rapidly iterated content distributor
  2. Because it’s a...
what makes YouTube different?
think relationships, not technology.

    old relationship                new relationships

Authority is content provider...
so how do we design comparable museum experiences?


      personalize the experience
      network aggregated actions of ...
participation
begins with “me”
not all participants are creators
deliver a personally relevant content stream




                                           facebook
invite people in for their own reasons




                               ilikemuseums.com
offer legitimate, meaningful activities




                              http://online.ushmm.org/lodzchildren
offer tools for self-identification & interaction
design low-barrier entry points to creativity




            Denver Art Museum            Denver Art Museum
networking
individuals into an
architecture of
participation
“me-to-we” at work




                     librarything
take polling to the next level




                                 Anne Frank House
find elegant ways to network existing transactions




                                        Haarlem Oost branch library
reconsider floor programming and training




                                Ontario Science Centre
find ways to let users support each other




                                       The Tech Virtual
activating exhibits
as social objects
support personal, inviting, intriguing objects




                                         London Science Museum
        ...
create social infrastructure for interaction




                                               lab.signtific.org
find new ways to evaluate success




                            Science Museum of Minnesota
designing platforms,
not exhibits
define the participatory powers clearly




                                    Minnesota History Center
give away the fun parts, keep the hard parts




                                           The Tech Virtual
use an infrastructure that reflects your values
create multiple inroads for different kinds of participants




                                             Smithsonian A...
use storytelling devices that invite everyone to contribute




                                            World Without ...
and now... a break.
       and a question.

what current program, exhibit, or
project is a natural starting point for
expl...
let’s do it!


how can you...
  personalize the experience?
  network aggregated actions of individuals?
  promote social ...
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Participatory Design Workshop for Museums

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Presentation for museum exhibit and content developers on designing experiences for visitor participation. First presented in the context of a workshop for Seattle-area museums at the University of Washington on April 24, 2009. A Nina Simon/Museum 2.0 presentation.

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Participatory Design Workshop for Museums

  1. 1. design for participation a museum workshop nina simon, museum 2.0 nina@museumtwo.com @ninaksimon on twitter presented with gratitude to the University of Washington graduate museology program
  2. 2. there are lots of ways people participate in museums... Exploratorium Denver Art Museum International Spy Museum
  3. 3. today, we’re going to focus on social participation Ontario Science Centre Chicago History Museum SFMOMA and the social technology that supports it
  4. 4. what is social technology? tools that enable people to create, share, and connect with each other youtube overplot postsecret
  5. 5. the web is analogous to the museum Web Museums Push Content yes yes Multimedia yes yes Interactive yes yes Socially yes not yet... Networked
  6. 6. why look at the social web as a design model? 1. Because it’s a rapidly iterated content distributor librarything
  7. 7. why look at the social web as a design model? 1. Because it’s a rapidly iterated content distributor 2. Because it’s a community “third place” ravelry
  8. 8. why look at the social web as a design model? 1. Because it’s a rapidly iterated content distributor 2. Because it’s a community “third place” 3. Because it’s organized around objects “social networks consist of people who are connected by a shared object” - Jyri Engeström, 2005 flickr
  9. 9. why look at the social web as a design model? 1. Because it’s a rapidly iterated content distributor 2. Because it’s a community “third place” 3. Because it’s organized around objects 4. Because it’s engaging a large and diverse audience
  10. 10. what makes YouTube different?
  11. 11. think relationships, not technology. old relationship new relationships Authority is content provider Authority is platform provider
  12. 12. so how do we design comparable museum experiences? personalize the experience network aggregated actions of individuals promote social object experiences create platforms, not exhibits & programs
  13. 13. participation begins with “me”
  14. 14. not all participants are creators
  15. 15. deliver a personally relevant content stream facebook
  16. 16. invite people in for their own reasons ilikemuseums.com
  17. 17. offer legitimate, meaningful activities http://online.ushmm.org/lodzchildren
  18. 18. offer tools for self-identification & interaction
  19. 19. design low-barrier entry points to creativity Denver Art Museum Denver Art Museum
  20. 20. networking individuals into an architecture of participation
  21. 21. “me-to-we” at work librarything
  22. 22. take polling to the next level Anne Frank House
  23. 23. find elegant ways to network existing transactions Haarlem Oost branch library
  24. 24. reconsider floor programming and training Ontario Science Centre
  25. 25. find ways to let users support each other The Tech Virtual
  26. 26. activating exhibits as social objects
  27. 27. support personal, inviting, intriguing objects London Science Museum UW rockstar
  28. 28. create social infrastructure for interaction lab.signtific.org
  29. 29. find new ways to evaluate success Science Museum of Minnesota
  30. 30. designing platforms, not exhibits
  31. 31. define the participatory powers clearly Minnesota History Center
  32. 32. give away the fun parts, keep the hard parts The Tech Virtual
  33. 33. use an infrastructure that reflects your values
  34. 34. create multiple inroads for different kinds of participants Smithsonian American Art Museum
  35. 35. use storytelling devices that invite everyone to contribute World Without Oil
  36. 36. and now... a break. and a question. what current program, exhibit, or project is a natural starting point for exploring participatory potential?
  37. 37. let’s do it! how can you... personalize the experience? network aggregated actions of individuals? promote social object experiences? design exhibits/programs as platforms?
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