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show me the
                      money
                      straight talk about
                      business models




                      Ellen Rosenthal   Eric Siegel   Nina Simon
Friday, May 4, 2012
three museums




         $850,000      $9,000,000     $17,000,000



Friday, May 4, 2012
our spending looks similar...

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Friday, May 4, 2012
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improving
                      financial
                      understanding
                      at conner prairie

                      Ellen Rosenthal   Eric Siegel   Nina Simon
Friday, May 4, 2012
Conner Prairie
                      Interactive History Park




Friday, May 4, 2012
Conner Prairie
                      Interactive History Park




Friday, May 4, 2012
Improving financial understanding on
                              three levels

                                    1. Micro – Increase staff
                                       comprehension of the
                                       cost of doing business
                                    2. Mid-level – Analyzing
                                       the impact of
                                       programs
                                    3. Macro - Recession
                                       brings financial crisis



Friday, May 4, 2012
The Cost of Doing Museum
                               Business




Friday, May 4, 2012
What is the cost of?




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600
          • One year of food supplies for animals




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600
          • One year of food supplies for animals
              • $19,484




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600
          • One year of food supplies for animals
              • $19,484
          • One week - TV spot on one station Indy DMA




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600
          • One year of food supplies for animals
              • $19,484
          • One week - TV spot on one station Indy DMA
              • $19,800




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600
          • One year of food supplies for animals
              • $19,484
          • One week - TV spot on one station Indy DMA
              • $19,800
          • One week of electricity




Friday, May 4, 2012
What is the cost of?

          • One time ½ page , 4 color, full DMA circulation
            newspaper ad
              • $2,600
          • One year of food supplies for animals
              • $19,484
          • One week - TV spot on one station Indy DMA
              • $19,800
          • One week of electricity
              • $3,480



Friday, May 4, 2012
Mid-Level: Cost Benefit Analysis of
                                  Programs

       Two cross-divisional
       teams
       Steps
          1. Financial analysis
          2. Analysis of non-
             financial benefits
          3. Recommendations
             about programs
          4. Action



Friday, May 4, 2012
ROI vs Mission
                      We need to judge every activity by two
                      primary criteria – mission and finances
                      	
   	
      	
     	
     ---- Staff participant




Friday, May 4, 2012
Results

            • Some programs dropped, others scaled
              back, others expanded
            • Understanding of the real cost of producing
              programs
            • Revealed hidden costs (and benefits) of
              programs
            • Strategic atmosphere for considering starting
              and continuing programs




Friday, May 4, 2012
Conveying bad news

                              • Communicate, communicate,
                                communicate
                              • Small group meetings
                              • Museum finances are not
                                intuitive
                              • Sources of revenue
                              • Capital vs Operating
                              • Impact on staff
                              • The plan for moving forward


    Impact of the Recession
Friday, May 4, 2012
funding risk
                      at the new york
                      hall of science


                      Ellen Rosenthal   Eric Siegel   Nina Simon
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
community
                      turnaround
                      at the santa cruz
                      museum of art
                      & history

                      Ellen Rosenthal   Eric Siegel   Nina Simon
Friday, May 4, 2012
yes, museums really can fail.

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Friday, May 4, 2012
yes, museums really can fail.

       !)%$""%"""#




       !)%"""%"""#




         !(""%"""#




         !'""%"""#                                                      ,-./01#
                                                                        2341-515#

         !&""%"""#




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                !"#
                      $""'#     $""*#   $""(#   $""+#   $")"#   $"))#


Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
WHAT’S THE RIGHT
REVENUE MODEL FOR A
COMMUNITY
ORGANIZATION?



Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
WHAT SHOULD WE SPEND
MONEY ON IF WE WANT TO
BE A COMMUNITY CENTER?



Friday, May 4, 2012
Spring 123245.3"%!$$"63"%!$%"                 2011 total: 7060
%#!!"

                                                                            2012 total: 13,625
                                                                                93% increase
%!!!"




$#!!"




$!!!"




 #!!"




   !"
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                                    123245.3"&"%!$%"     123245.3"&"%!$$"




Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
Friday, May 4, 2012
what do             you
                      want to talk
                      about?

                      Ellen Rosenthal   Eric Siegel   Nina Simon
Friday, May 4, 2012

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Show Me the Money

  • 1. show me the money straight talk about business models Ellen Rosenthal Eric Siegel Nina Simon Friday, May 4, 2012
  • 2. three museums $850,000 $9,000,000 $17,000,000 Friday, May 4, 2012
  • 3. our spending looks similar... ,!"# +!"# *!"# )!"# (!"# =AB# CD77/5#E5;656/# '!"# FGHCI# &!"# %!"# $!"# !"# -./01#234/56/78/# 9.7:5;6067<# =;7;</>/71# =;5?/@7<# Friday, May 4, 2012
  • 4. !"# $!"# %!"# &!"# '!"# (!"# )!"# Friday, May 4, 2012 *+ ,- ./ # 67 8 01 2 // -. 21 +23 -/ 45 9#: 1- +1 ;+ /# ,8 /9# < =8 3= +/ > 2? # @, A2B 2.C #D =- . ,B # @1 17 #,- 7# E- D= 71 ., F 2B# 8 =- .G D =, B #E /. ,. =# our revenue sources do not. <6H# IJK0L# 01--=+#:+,2+2=#
  • 5. !"# $!"# %!"# &!"# '!"# (!"# )!"# Friday, May 4, 2012 *+ ,- ./ # 67 8 01 2 // -. 21 +23 -/ 45 9#: 1- +1 ;+ /# ,8 /9# < =8 3= +/ > 2? # @, A2B 2.C #D =- . ,B # @1 17 #,- 7# E- D= 71 ., F 2B# 8 =- .G D =, B #E /. ,. =# our revenue sources do not. <6H# IJK0L# 01--=+#:+,2+2=#
  • 6. !"# $!"# %!"# &!"# '!"# (!"# )!"# Friday, May 4, 2012 *+ ,- ./ # 67 8 01 2 // -. 21 +23 -/ 45 9#: 1- +1 ;+ /# ,8 /9# < =8 3= +/ > 2? # @, A2B 2.C #D =- . ,B # @1 17 #,- 7# E- D= 71 ., F 2B# 8 =- .G D =, B #E /. ,. =# our revenue sources do not. <6H# IJK0L# 01--=+#:+,2+2=#
  • 7. !"# $!"# %!"# &!"# '!"# (!"# )!"# Friday, May 4, 2012 *+ ,- ./ # 67 8 01 2 // -. 21 +23 -/ 45 9#: 1- +1 ;+ /# ,8 /9# < =8 3= +/ > 2? # @, A2B 2.C #D =- . ,B # @1 17 #,- 7# E- D= 71 ., F 2B# 8 =- .G D =, B #E /. ,. =# our revenue sources do not. <6H# IJK0L# 01--=+#:+,2+2=#
  • 8. improving financial understanding at conner prairie Ellen Rosenthal Eric Siegel Nina Simon Friday, May 4, 2012
  • 9. Conner Prairie Interactive History Park Friday, May 4, 2012
  • 10. Conner Prairie Interactive History Park Friday, May 4, 2012
  • 11. Improving financial understanding on three levels 1. Micro – Increase staff comprehension of the cost of doing business 2. Mid-level – Analyzing the impact of programs 3. Macro - Recession brings financial crisis Friday, May 4, 2012
  • 12. The Cost of Doing Museum Business Friday, May 4, 2012
  • 13. What is the cost of? Friday, May 4, 2012
  • 14. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad Friday, May 4, 2012
  • 15. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 Friday, May 4, 2012
  • 16. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 • One year of food supplies for animals Friday, May 4, 2012
  • 17. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 • One year of food supplies for animals • $19,484 Friday, May 4, 2012
  • 18. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 • One year of food supplies for animals • $19,484 • One week - TV spot on one station Indy DMA Friday, May 4, 2012
  • 19. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 • One year of food supplies for animals • $19,484 • One week - TV spot on one station Indy DMA • $19,800 Friday, May 4, 2012
  • 20. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 • One year of food supplies for animals • $19,484 • One week - TV spot on one station Indy DMA • $19,800 • One week of electricity Friday, May 4, 2012
  • 21. What is the cost of? • One time ½ page , 4 color, full DMA circulation newspaper ad • $2,600 • One year of food supplies for animals • $19,484 • One week - TV spot on one station Indy DMA • $19,800 • One week of electricity • $3,480 Friday, May 4, 2012
  • 22. Mid-Level: Cost Benefit Analysis of Programs Two cross-divisional teams Steps 1. Financial analysis 2. Analysis of non- financial benefits 3. Recommendations about programs 4. Action Friday, May 4, 2012
  • 23. ROI vs Mission We need to judge every activity by two primary criteria – mission and finances ---- Staff participant Friday, May 4, 2012
  • 24. Results • Some programs dropped, others scaled back, others expanded • Understanding of the real cost of producing programs • Revealed hidden costs (and benefits) of programs • Strategic atmosphere for considering starting and continuing programs Friday, May 4, 2012
  • 25. Conveying bad news • Communicate, communicate, communicate • Small group meetings • Museum finances are not intuitive • Sources of revenue • Capital vs Operating • Impact on staff • The plan for moving forward Impact of the Recession Friday, May 4, 2012
  • 26. funding risk at the new york hall of science Ellen Rosenthal Eric Siegel Nina Simon Friday, May 4, 2012
  • 31. community turnaround at the santa cruz museum of art & history Ellen Rosenthal Eric Siegel Nina Simon Friday, May 4, 2012
  • 32. yes, museums really can fail. !)%$""%"""# !)%"""%"""# !(""%"""# !'""%"""# ,-./01# 2341-515# !&""%"""# !$""%"""# !"# $""'# $""*# $""(# $""+# $")"# $"))# Friday, May 4, 2012
  • 33. yes, museums really can fail. !)%$""%"""# !)%"""%"""# !(""%"""# !'""%"""# ,-./01# 2341-515# !&""%"""# !$""%"""# !"# $""'# $""*# $""(# $""+# $")"# $"))# Friday, May 4, 2012
  • 39. WHAT’S THE RIGHT REVENUE MODEL FOR A COMMUNITY ORGANIZATION? Friday, May 4, 2012
  • 43. WHAT SHOULD WE SPEND MONEY ON IF WE WANT TO BE A COMMUNITY CENTER? Friday, May 4, 2012
  • 44. Spring 123245.3"%!$$"63"%!$%" 2011 total: 7060 %#!!" 2012 total: 13,625 93% increase %!!!" $#!!" $!!!" #!!" !" $&'()" $&*+," $&-(." $&/0." 123245.3"&"%!$%" 123245.3"&"%!$$" Friday, May 4, 2012
  • 50. what do you want to talk about? Ellen Rosenthal Eric Siegel Nina Simon Friday, May 4, 2012